Adams Pest Control in Port Saint Lucie
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Port Saint Lucie, St. Lucie County, Florida, US
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Site: https://www.adamspest.biz/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Adams Pest Control in other cities:
I tried to work with Adam’s Pest control, they seemed really friendly on the phone when I signed up for quarterly service. However, we were not told that the first quarter would be charged up front and were unprepared for that. When we tried to make it work on our end we suddenly had two completely different charges on our account for two completely different amounts. We were able to see one charge was voided and refunded (incorrect charge due to lack of discount), but two charges for incorrect amounts (totaling close to $400) still are on our account. As a family with small children that is a large sum to just be missing. When we pointed out the error, we were told that they didn’t mean to double charge us, however it was not a double charge it was two completely different amounts. We cancelled because of lack of clarity on charges to expect but also because it just was extremely annoying and unprofessional to have multiple charges on our account that did not match any of the amounts we were quoted. Maybe a fluke, a bad day, but with how expensive the world is right now, $400 is a lot to “oopsie” with someone else’s life.Editing to clarify since I got a reply- they have since refunded the $183.60, still leaving $194 charged to my account for no reason. There were three charges as follows: $204 (refunded), $183.60 (refunded), and $194 (still outstanding). I’ll remove my negative review once I see ALL three charges have been made right. Thanks.
They will completely screw up your bank account by charging you nearly $600 bucks in three separate transactions day 1 before even providing service, and they wont inform you when signing up for service that it isnt a monthly charge but full quartly up front.Will be contacting my banks fraud department.EDIT : I cannot believe you have the audacity to reply to me while you still owe me $194.How about you get back to working on that.
They claim they will come out unlimited times to treat the problem but will then make every excuse in the book not to come back out and want you to wait 30 days for the ant bait/poison to work. It should not take 30 days for ant poison to work. The waiting period is just to collect another months pay. I canceled 2 weeks after paying for the initial months service and they came back out unannounced to remove the outdoor bait traps they set up. I paid for a months service and they took them away after 2 weeks?? This is fraud. You should be ashamed.
This company is not very good with communication. There are several times where they will come over to the property without a call or text warning to perform the services. When they DO tell you when they are coming, its a giant time frame of arrival between 8am-5pm which is ridiculously inconvenient and causes multiple rescheduling as a working individual.Im in the process of moving and have their monthly plan and my last service was the beginning of May, I asked them yesterday if they could waive my final payment since Im not on the property currently before I am charged, and the lady on the phone told me the manager was on break and would call me back.Of course, they charged me the next day anyway. I was able to get ahold of the manager who proceeded to tell me that it was my final payment (after the fact of course.)Communication is really bad with this company and I dont think I will be using them on my future properties.Edit:I read the response to this review and Im upset that they clearly did not even know I called the day prior. The person who was supposed to call me back was on lunch and would promptly call me back on June 29th. I was charged the next day. So clearly, yall dont document your calls if you didnt even know I called the day before lol. Also, There were cases where I did NOT receive a text notification or any call for when they would come to the property, even though I had repeatedly called and told them to let me know.So disorganized.
This was my experience when I contacted Adams: I was only able to communicate by text with them.Texting conversation:What kind of service are you looking for the lawn?Fertilizing, pest and management. I do the mowing and trimming.I need a few minutes to get your quote together, as I am on the phone helping a customer right now as well.Ok.Id like a tech to walk the property to identify and solve the various issues.When we come out we come out to start service, and we provide an instant quote with our software that allows us to see your propertyOur lawn service covers you for ants fleas, and fertlizer.It would be $149 to start and $49.67 monthly billing for ongoing service. Our service is every 3 months with no charge for service calls in between service.What does this service cover? Again, will a tech come out to evaluate the needs of the property.As I said it covers for ants , fleas and fertilizer and when we come out we come out to treat.Past issues: brown patch really bad, weeds, loopers on bougainvilleas, webworms, and some other issues. If you r unwilling to earn our business by meeting with us then maybe u r not the right company. I became interested based on reviews.Joe, i do not believe we are a good fit for you. I wish you all the best finding a company that fits your needs. Have a wonderful day!You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe.Wow! This is a company that treats you like family? I’m glad they r not my family.This doesn’t seem like a company that wants to earn your business. What has happened to they way companies do business. Crazy!
This company goes above and beyond for their prices. I cannot believe the service we have received. During the passing of one of our family members I needed to switch payment options and they weren’t concerned at all. They even sent a hand written card in the mail. Such a touch of class!
Tiffany is extremely rude and I have never wrote a review even with a bad service, but what I experienced today is absolutely not acceptable. I am not from this town and I hired this company for my elderly mother. I was told today from my mother that she called and spoke with Tiffany about still having roach problems, and she was not even able to finish her sentence and Tiffany started yelling at my mother and asking for more money. I just called this company myself and spoke with Tiffany and while on the phone with her I was also on a live Instagram and me and all my audience were shocked by how this lady spoke with me. I even asked her if she was having a bad day and for her to please not lash out on her customers and specially the elderly…after being yelled at I told her to please come down and that I would be writing a review because I even told her on the beginning of our conversation that I had the call recorded because I was on a live…and she said she would write me right back(so rude and unprofessional)I’m going to post the video of her audio and let you guys do your own judgment about this company… I understand we all have bad days but please be respectful to your elders especially when they have paid $200 for a serviceAnd if you need more money from them can you at least try to do it in a nice way and not yelling or hanging up the phone. Stay away from this company or better say don’t deal with Tiffany she is rude and disrespectful!
I canceled services today. Telling my husband “Okay. Thank you” and hanging up isn’t a professional response or thing to do for wanting to cancel services. Having services with this company has not resolved any of our issues. To the point where we’ve had fire ants inside of my house and they try selling me another service (lawn service) when the issue is inside not outside. We never had fire ants before until they started services. If the barrier of our home is being sprayed, very little to nothing should be getting in. I called maybe a month ago telling them and had to practically beg for them to come out and service the inside. Once done, nothing improved. They just try to sell other services as a solution. Fire ants are big and painful when they bite. I have 3 dogs and 2 little girls that were getting bit. I was not happy and they’re just not for us which is fine. Best of luck to them. We’ll be looking for something else.
Sandy came out and was on time right in the morning. Didnt have an obnoxious 9-5 all day wait. She was very thorough and educated me along the way. Performed above and beyond and touched every corner of my home with human/pet safe products. Very efficient. Even trimmed branches touching the house as a gateway for ants to enter. Very pleased with service. Garage cleaned and brushed of spiders, exterior, you name it. Very pleased.
Been noticing ants and spiders in my screened in pool area. Googled pest control. Adam’s came up with lots of good reviews and I noticed they had 30+ years of experience. Called the number off Google and within a few hours I had a tech come out, explain the process, and did a wonderful job! Quality service with super helpful staff. Will be recommending and using Adam’s again for sure. Zach was the best!
My service technician Zachary Jarnot was exceptional. He was informative and explained to us how the products he used will help the situation and was incredibly kind and professional. He is extremely knowledgeable about pest control and I would highly recommend him as well as Adams Pest Control to anyone. Zachary is definitely very well educated & respectful and went above and beyond to help take care of our pool and garden area as well. He also wore his mask and made it very comfortable for my family and I to feel safe during the pandemic.
I began this service a few months ago. I called with a roach problem they came right out and looked for nest, spray and put granules in areas all over. The technician was extremely educated in his products and told me that he would treat my home to keep my parrot and dogs safe. Fantastic service!
I called Adams pest control for inside/outside service to my home for ants, spiders and any other creepy crawler and not only did they come out but came out same day, the technician explained that it may take up to 30 days for the disappearance of my sugar ants, however NEXT day I see very few, I cannot be happier with the professionalism and knowledge that Ryan (my technician) had. Great service, great quality, great price
I called Adams after another service told me there would be a 5 day wait. They were very prompt and came to my rescue the same day. An elderly neighbors house had become infested with rats and she was taken to the hospital. The rats were spreading throughout our neighborhood and we found 2 in our garage.Adams was very professional and set up several traps. We trapped the 2 within 24 hours. Adams came out a few days later and reset the traps. After 2 weeks, we didnt have any more.We would call them again, should we run into another problem.
Our service provider Susan is great! She is responsive, professional and definitely knows her stuff. The product they use to around our exterior to keep bugs out works really well. When I do notice the occasional ant/bug creeping in it’s always the same week we are due for our scheduled treatment. And while it’s only happended once... having an additional visit or consultation in between treatments was no problem. Highly recommend.
I am very pleased with the service that we receive. Ryan the technician is very kind and attentive to our pest control needs. We have an issue with ghost ants from time to time, but thanks to Adams Pest Control, that problem is short lived. Tiffany the office manager is very nice also.
I had spotted a few bugs in between my regular treatments. I called yesterday to tell them, and Tiffany let me know that they would move up my next application to as soon as possible. Although they couldnt get anyone out to treat same-day, Ryan was at my house first thing this morning. Every technician I have encountered has been professional, knowledgeable, and friendly. Overall very satisfied with their service.
They’re everything you’d expect when dealing with a company that prides themselves on maintaining a 5 star status. Prompt, courteous, professional and highly effective. I’m quite pleased to be able to recommend them to my neighbors. Adam’s is now our “ go to “ resource for pest control.
I just started service with Adams today and I can already tell that its going to be a good experience. My tech was Michael and he did a great job. He inspected everything all around my home and made sure to educate me on everything. He answered all my questions, was very polite and informative. I am looking forward to my service with them and hope that they can help me get rid of my PESTS! Will update some more in a few weeks😊Update: Weve definitely seen some progress. We unfortunately moved into a duplex infested with roaches and nothing we were doing was working. So after some searching we came across Adams PC and saw many good reviews so we decided to give them a try. It is safe to say that we are very happy with our service and would definitely recommend them to anyone.
Our technician Ryan provided stellar service! We had a bad issue with rodents in our multi-unit community and Ryan was able to get the issue under control. He was professional, responsive and meticulous in his work. Any time we had a question, he would respond right away with advice and would even come out the same day to put out more traps and address any issues we had. His patience with dealing with several tenants was impressive. I can already tell the boxes, traps and bait he put out are working! Thank you Ryan and Adams Pest Control!
Ants are gone! We previously had a very highly rated local service (wont name but will be giving them a review too), after multiple treatments they just werent getting the job done. After deciding to cancel that service I contacted Adams and later that morning Susan called to first inform of the options and then to setup an appointment for that same day if/when I wanted to proceed. No hassle no pressure just the facts and customer service. Within two days we no longer had the issue that we did have after six months with previous company. Very pleased, and Adams was cheaper than the competition to boot!!
I was very pleased with my first visit and I hope every visit is just like it. If so, you will have a long time customer. Prices are very reasonable. I highly recommend them. My technician Darrien was very knowledge and courteous. He walked the entire home inside and out and cleared all the mud nest around my home. I still have some activity but I didn’t expect to fix the pest problem in one visit. He stated he will be back in a week and as often as needed until the problem was resolved.
I called Adams pest control service to get a quote and ask questions. After hearing everything that worked for me, I got service same day, and they sent out my tech Susan who was extremely professional and knowledgeable. She was so helpful and truthful. I appreciated the service we received with the respect and Courtesy we got!
I highly recommend this company. The other positive reviews are true. I am satisfied with the service and the results. Susan was the tech that came to my home. She was very knowledgeable and had obvious experience with just about any bug issue you could encounter in Florida. She took the time to tell me what I had going on and how she was going to fix it. I am impressed with the level of customer service of Adams Pest Control, especially Susan.
Sandy serviced our home today and did a fantastic job removing the spider webs from our house and birdcage. Afterwards she sprayed a repellent to delay the insects’ return to these favorite places. We are extremely pleased and glad we switched to Adams for pest control!
Susan is our favorite tech, in Palm City. She does a wonderful job, and really cares. She has taken care of any pest sightings we may have seen, very quickly, and responds to concerns quickly. We had ants that we couldn’t figure out where they were coming from, susan hunted down their nest all the way next door to the neighbors tree. Outstanding. Love her!!!
Adams Pest Control is a WONDERFUL company! I recommend to anyone who has pest issues. The staff is extremely kind, caring and professional. Great at communicating with me before and after service, and genuinely care about my family (including my pets!) and our health and satisfaction with their service. Would give more stars if I could!!!
I have been using Adams Pest Control for about 25 years. Although my service personnel has changed a few times over the years, the service has always been exceptional. Over 25 years there has only been a couple issues with a new employee but with a simple phone call it was taken care of within 24 hours. I have tried others in the past but with Adams I know that when I come home from.work the last thing I have to worry about is bugs. Thanks guys
Susan with Adam’s pest control is by far the best! She is great, always on board, always working hard, she checks up on myself and the property all the time to see what the status is and if anything new is wrong or happening. She is always on time, very clean and thorough again she is the best! I’ve ran into numerous issues with certain areas of the property and without a doubt she takes lead and finds a solution! 5 stars all around! You will not find a better pest control company or technician!
STAY AWAY !!! Contacted Adams for fire ant control. They showed up promptly almost as fast as they charged my credit card. Tech treated yard. They showed up for a follow up visit two weeks later. Still had fire ant mounds in my yard !! They came again. I asked them to notify me in advance...Did not !! Still have ants. Cancelled my service and now they want to bill be two months more service ?? Bad service, Bad customer relations, Bad business, Do not use this company, you will regret it.
I contracted with Adams Pest Control and signed a service agreement on August 20, 2020. The property to be evaluated and treated was a small lot with a large RV parked on it. The folks living in the RV had rats enter and destroyed some interior wires. Rats were roaming the area. Since I am the lot owner and live 2100 miles away it was a long distance arrangement for me. The numerous reviews sounded very promisingbut ....Shortly thereafter, I received an email offering attic pest control options and prices as well. There is no attic in an RV. I replied that someone needed to look at my order and wanted to know what was happening regarding the treatment procedure. I was told that Ryan would be in touch because I had a few specific questions. However., I never spoke to Ryan and received an email that service was done. I spoke briefly with the folks in the RV and they said that service had happened but they work and I have no idea how many times the service arrived, are the rats gone or temporarily under control, still have unanswered questions plus a specific request for something in writing about adjoining empty lot with lots of vegetation and a storage box which appeared to be a home base for the rats. I requested that in writing so that I could bring it to the attention of the HOA. Nothing, sums it all up. So my recommendation is that if you are contracting with this company make sure you get timely updates and real communication. I was told that Ryan had left me messages - never happened even after I pointed that out. So my assumption is that the rodent problem has been corrected but I do not know for sure. I would think that the person paying the bill would get more appropriate communication especially since I was not on the premises and had made inquiries. After informing the office of my concerns, I have heard nothing or gotten any questions answered. So, Adams might do a good job but I have no idea. What I do know is that their communication system is in need of serious improvements.
From the moment they answered the phone, the company representative was very polite, patient and professional. They were available on the day I needed and timely. The tech gave me a 30 min on the way text. He was very polite, professional and answered all my questions. They were also reasonably priced.
Great customer service. The technician was on time, spent time scoping out issues with inspections inside and outside the house. Susan explained her findings and came up with a treatment plan. Reasonable price for quarterly service. I recommend Adams Pest Control without reservation.
I was With Adams pest control for over a year started off OK company when I express my concerns and threaten to cancel they offered me three months of services instead they cancel my account and did not give me the three months.I tried to reach out to this company they told me that they can’t help me and hung up the phone on my face but the whole year they was taking my money and not doing the job of pest control but when I complain they tell me that they cannot help me of services this company is not what it seems to be I would not go with them I’m with Ben’s pest control very professional and I am happy. I won’t even give this company one star but to leave a review I have to get some type of stars
We can not say enough good things about Susan and Adams Pest Control! We moved here from out of state to a rental home FULL of ants and roaches and were so distraught. We set up service with Reynolds and they treated our home 6 times inside and out and we still had tons of ants and roaches. We cancelled our service with them and tried out Adams. Susan responded to our request right away and came that very same day for our initial service! Not only was Adams cheaper, the problem was virtually gone after the very first treatment. We instantly saw improvement and noticed a significant difference in our home. The ants are totally gone and the roaches havent been seen since Susan has been our technician. We are thrilled and just appreciate her so much!!!
I have to say that the treatment and service by the technician was amazing and very knowledgeable and helpful. But i was a little confused with the service agreement and proceeded to communicate with the operation manager Tiffany, I have never ever been so disrespected over the phone like that ever before.. We spent 17 min on the phone arguing.. And she refused to allow me to speak to the owner or someone else at that matter.. Just a simple question turned into a nightmare.
Ive been with APC for over 4 years with no issues. They are very responsive and professional. Be sure to request Shila - She does a wonderful job!!!Update - Adams is still going strong. Happy to have them for service. Good to have Susan back. She does a great job! Keep up the great work!Update - Used to be a great company, but times have changed. Cant get their billing or communications straight. I used to be treated like a customer but turned into a number over the last year or so. Unfortunate that I have to discontinue service for these reasons. Downgrading to 2 stars based on this.
Adams pest control provides great service for our home regarding pest and lawn control. Our house never have ants, roaches or rats and our lawn has gotten greener and our plants grow better since they started caring for it. I’d recommend them especially for the price.
We have been with Adams Pest Control for many, many years and love their professionalism and customer service! Miguel is our current technician and he is amazing. He listens to any concerns we have and takes pride in the work he does here. We are extremely happy and would recommend this company highly!
I wasnt prepared for the service Ive got today. Ive owned homes since 2010 ,in different counties, this is the second home in Vero .Today was their first day of servicing my home. I got the Royal Treatment ,they absolutely dusted window s i l l s , outside,checked for termites everything and Ive had the same service for two years before calling Adams,couldnt seem to get the problem under control these guys were not aware and when I stepped out because we only did the outside today they were able to tell me exactly what I knew I was dealing with that the other company couldnt even tell me what the ants were,treated for 2 years,no luck. theyre definitely on their game and such a nice group of young men totally thrilled theyll be here next week to do inside Im doing a two-step process because of the dog and I are fairly sensitive but I totally recommend this business.Evan and partner were awesome.
Bob and Susan are excellent assets to the Adams Pest Control team! Bob is always available for any questions we have. He made the sign-up process very easy and explained all of the services in detail to give us the best option. Susan arrived promptly and took care of our issue in the first treatment! She was extremely detail oriented and informative during the whole process. Having team members like Bob and Susan on your staff makes us loyal customers! Thanks again!
The technicians are always very professional, they take the time to explain things and they make sure that you feel comfortable with their services before leaving. The price is reasonable for the service. Overall Id have to say, I have a very good opinion of the company.
Called Adams for sugar ant treatment. They came out the same day I called which I so appreciated! Technician, Evan, spent nearly 1/2 hour going around my 1,100 sq. ft. home with a flashlight looking for the possible entry location of the ants. Found they were coming from a gutter (Evan explained they look for water) outside one of my patio doors and finding their way inside and traveling. 1st day after treatment I saw remarkably less ants and 2nd day after (today) I only saw two or three so treatment is definitely working! Adams is at the high end as far as cost but I I would rather pay a little more and have a bug free house than pay less and have a company that uses inferior products to treat in order to cut costs. So far so good! Annie and I thank you, Evan!
My experience has been great and my lawn looks the best I have seen it. Boyd was on point with his customer service! He was very friendly and knowledgeable. Also I no longer have an issue with ants in my house. I would recommend this company to anyone and I would also have them request Boyd! Thanks again!!
This is the BEST pest control company in PSL. Just the kindness people who really care. Thank you All very much for being so wonderful, classy and professional. My lawn looks great and No Ants! God Bless You. Give them a call, you will be very satisfied with the company. Peace!
SUSAN is the absolute BEST. We had pest issues (ants/spiders) for a year that could not be solved. We had a tech and manager come out to visit us to research the issue - NO luck. They put Susan on the case and it was resolved immediately. I was shocked. Since then, we do not have any issues. Every visit, she really is concerned with ensuring everything is 100%. She does not settle for even 80% ok. She truly cares about each of her customers and give quality in her work - rare gem these days. Even on the hottest of summer days, she arrives with a smile and ensures all of our spiders webs are cleaned up and our home is pest free.
Have used Adams for a long time and I do like their service, their dependability, and their techs Brandt and Carol. I also know that they will respond to an issue other than the normal Service time quickly and promptly.Love the mosquito service too. Brant is excellent and his knowledge is outstanding.
We have been satisfied customers of Adams Pest Control for at least a decade! Susan, our tech, is always professional and courteous ; incredibly knowledgeable; and proactive in recognizing, explaining, and treating areas of concern before they become major issues! We are so thankful for Susan and Adams Pest Control for keeping the bugs at bay, and also for not having to take them up on their offer of free snow plowing! We highly recommend them! :)
Susan Straus and Nate are AMAZING! I feel so Blessed that these two people came our way. The attention to detail paired with the kindness and concern they showed us as we dealt with a rodent issue in our home brought us such peace of mind. I will be recommending them to all my clients and neighbors!Susan referred us to DPS and they turned out to be as big of a Blessing that Adams is! Great job done by all!Thank you, thank you, thank you!One year later I am still singing the praises of Susan and Nate and now Alex and Tiffany as well. Great company doing a great job!
DO NOT USE..Not happy with shady tactics..Honesty is important and they are far from that. They over bill you and bill you on the wrong days tat you sign up for(like weeks off). Posted a payment two weeks early and then LIE that they will give me a month free. What do you know. They charge my acct and no one came so payment shouldnt have been processed..especially since i CANCELLED the service. They tried to say some BS that it had to be processed. I will dispute payment but please do not use them. Dont give them your card info bc they will bill as they choose. Also the chemical they used made me sick..Lying and no honor is something you need to have to ensure customers trust. They are not that.
Adams Pest Control is Awesome! Tiffany & Staff are Angels! 😇 Our technicians have been Amazing and Extremely attentive to the needs of our Ant problems, they are so knowledgeable and informative about the process they use. We have hired other companies in the past and the mounds/Ants kept coming back. After the first time Nick came, We were seeing a wonderful site, NO ANTS, NO MOUNDS!! Thank you ADAMS PEST CONTROL for your help, We finally feel we can walk bare foot on our lawn. Its been years since we could say this from any company. Call Adams Pest Control today for All your lawn needs, youll be glad you did! Blessings to you & Thank You so much!❤ Extremely Happy Customers in PSL 🤗
From the first time I contacted Adams Pest Control, I was immediately impressed.I was having a problem with carpenter ants inside the walls of my house and I received a quote over the phone from Adams that seemed very reasonable based on some others I’d gotten. Tiffany called me back and asked if they could come by and look at the issue to confirm what we are actually dealing with. Brandt came over and found ants and evidence of their burrowing and did my initial treatment right then! Brandt was very knowledgeable and warranted respect for the confidence he demonstrated on how to rid my home of the ants. He found how they were entering the home which is only a minor fix for us. He sprayed, baited, AND dusted to ensure eradication. Other companies were only going to bait. I was totally blown away to see what Brandt did during my first visit, including cleaning the outside of my house and knocking down cobwebs. Thorough and pleased doesn’t even begin to describe how I feel. Thank you!
I just started using Adam’s Pest Control and was very impressed by the professional and courteous technicians, Michael and Boyd. I can’t yet comment on how well the service works but they were both very thorough and took the time to introduce themselves and make sure any concerns I had were relayed and understood so they could address them specifically during the service. Also love that Adam’s uses an environmentally friendly spray!
I had ants crawling up and down the outside of my house. It was ridiculous. I called Adams pest control. They sent out someone. His name was Boyd. He was very courteous and kind. He knew exactly what to do and how to fix the problem. I am very please with the service he provided. great job.
Susan is awesome! Very knowledgeable and takes her time to look around and see any specific nests or treatments you may need. She works just to provide the exact treatments you truely need and even went the extra mile to trim palm leaves that were hitting my house so ants/bugs wouldn’t crawl through those to my house. Trustworthy and detail oriented!
Called because I saw a lot of flying ants in the front of my house. They came out the next day and did a pretty thorough first visit of spraying inside and outside of the house, as well as in the screened porch. 3 days later, the flying ants were back. I called and they came back out a few days after with a supervisor. They resprayed and walked around the house to check on their previous spraying. Were nice, courteous, and seemed to know what they were doing. I was disappointed that I had to call them back, but appreciated that they took the callback so seriously. They are not cheap at $30 per month, but seem pretty capable.
When my family had a bed bug control problem it was the most disturbing experience of my life and I cant stress that enough. Out of all the other life situations Ive been through, having bedbugs was truly a nightmare! We tried many other solutions from different pest control companys to home remedies but none of them even put a dent in it. After complaining to a friend at work, he recommended Adams Pest Control. He had dealt with a similar problem with needing unrelenting termite control but Adams was able to provide a termite service that actually worked. Its funny but when I moved to Port St Lucie over three years ago, I never thought I would need bed bug or termite control for that matter. Anyway, I found this company to have great customer service skills, work ethic and great empathy. Their home pest inspector was so understanding - and thorough, checking places I never would have even thought of like around electrical outlets and baseboards! After they did the bed bug treatments, it took a few weeks but ever since NO bed bugs! We are truly thankful to the staff of Adams who helped us get our sleep back. We now call them for all of our general home pest control which has included all of the usual bugs like ant extermination and cockroach control and also for some random some service calls for mice control and a bee removal. We highly recommend them!
I was extremely pleased with Adams exterminating. I was in a panic due to a few ants because I truly am afraid of bugs and do not like them. Susan came to my home and made me feel extremely comfortable and more confident that this situation would be fixed. Susan explained everything and was patient and incredibly helpful. I think she did a wonderful job and I am so happy I got to meet her. If you are looking for an exterminating company I highly would recommend Adams exterminating and would request having. Susa. She is very knowledgeable and tborough!!!
Best pest control there is. I had an infestation of ghost ants. They were literally ruining my life. I called and they had someone out at my house the next morning. The guys were extremely thorough and very knowledgeable. I would highly recommend Adam’s pest service. I’m also happy to say that this was just yesterday that they were here and I’ve only seen one ant and they told me it could take up to a month to get rid of them. Thank you so much!!!
When I recently bought my 1st Floor Villa at Gator Trace all my neighbors recommended them. WOW.... amazing service. SUSAN was fabulous. They are pet/environmentally friendly and stand behind their products and service. So happy I used them and will continue to do so on a quarterly basis.
Susan has been taking care of our contract for years. She is responsible, works very hard at her job and will do whatever it takes to reschedule if we need to. We have never had one problem with bugs in the almost 10 years that Adam’s Pest Control has taken care of our property.
I came back from a business trip to sugar ants in my kitchen! I called Adams over President Day holiday, and, got a text from Tiffany right away!I then booked Adams to come out and take care of the issue. Evan came to see us on Presidents Day (!!!) and thoroughly sprayed the interior area and exterior patio and around the house, put bug deterrents in the attic, and switched out our outside bug deterrent collectors! Evan was amazing - professional, knowledgeable, and remembered me and my family - down to my dog Leo- even though I last saw him over a year ago. ;)Exceptional customer service from Tiffany and Evan. Mark, can you please be sure these folks get the recognition they deserve as dedicated, caring employees of Adams. Way to go team Adams Pest Control.Lisa
I love our bug man. I’ve used Adams since the 1990’s Jerry who is still with the company years later has always made sure we were taken care of. I’ve been through some technicians but Nate Wenger by far has been the best since Mr. Jerry wAs in the field. I highly recommend them. No bugs no spiders and if u do in between they come back out at no charge. They do a great job. Very affordable too
After moving to FL from New England, we were concerned about insects and termites getting into our new home. We were also concerned about chemicals used to treat the home. We chose Adams Pest Control because they use environmentally safe products with no toxic chemicals or smells.Our technician Nadine explained everything in detail for the pest control service inside and outside the house. Then Susan gave us a wonderful tutorial about termites, how they can eat into our house, what kind of damage they can cause, and how Adams Pest Control treats termites with environmentally safe bait traps rather than liquid chemicals. I was very impressed with Susan’s expert knowledge about treating termites. Very clear explanations and she answered all of my questions.We are very impressed with the Adams Pest Control and their service team. Our neighbor highly recommended them, and we will gladly recommend them to our friends.
I have been a client of Adams Pest Control for the past six years now. They came recommended to me by my sister who was also a client for many years. Doing business with Adams Pest Control and experiencing their level of understanding and delivering my service needs, their reliability and professionalism continues to make me a very satisfied customer! Much thanks to everyone at Adams Pest Control!
Our tech Joe was friendly, thorough and answered all our questions. Spent two hours here (we had some ghost ants only in the kitchen). First he sprayed inside examine every crevice with his flashlight and then treated outside. treated windows for spiders outside with a foam brush. Exceeded my expectations. I expected someone to come in and spray quickly and call if you have a problem. I am really impressed with this company.
Adams Pest Control is the best in Port Saint Lucie! They have been servicing our home for over 11 years and they are always prompt and courteous. When I had a problem with ants on my patio, they were quick to respond, handle the problem and answer all my questions. Great customer service!!
I consider myself very lucky when I came across ADAMS Pest Control. Staff is very helpful and responsive.Mostly I can’t say enough about my technician Boyd.He has tried his very best to make my lawn as good as it can be. If I could attach a photo I would. It was looking very bad with bugs, weeds , and lack of fertilizer. Now it’s right up there with the best lawns in the neighborhood. I just referred my son to Boyd for his lawn and am sure he will have the same experience. Thanks again ADAMS and Boyd!EJ Stevens
We had crazy ants coming in the house and browsing every room. Susan found their entrance point (the water heater closet outside!) and effectively baited and sprayed. The ants are gone!I like working with this company. The price was lower than a big competitor, they solved my problem within 18 hours of my call, and Susan was friendly and able to answer all my questions.
The perfect example of a company that provides extreme customer service. 🖒Susan completely went above and beyond!! She was on time for our appointment went out of her way to provide a courtesy call on the way to my home. Having a pest control issue is one of the most embarrassing things I have had to tackle in the past 4 months. I did everything I could to get the situation under control before I called in the professionals.Susan made the situation comfortable for me reassuring that pest issues happen in Florida.She educate me on the importance of calling a professional right away and the health issues that can come from pests, how they are brought in , and what to expect next. She was more than just a pest control woman who came and sprayed to get rid of an awful issue I had but more of like a best friend I could turn to for answers.I would highly suggest Adams Pest Control and would recommend asking for Susan if at all possible. I can ensure she will change your life and bring comfort to a bad situation as she did from mine .5 STAR REVIEW from me
I have used Adams Pest Control for over 15 years. They are reliable, professional, and friendly. Regular treatment has kept our home pest-free for years. When we have had small outbreaks or issues, Adams came right out and took care of it. Great company, great service!
Ive had Adams Pest Control servicing my home for seven years now. Whenever I had the slightest bug issue (and I am phobic) they come right out to the house and take care of it. When they arrive at my home for quarterly treatments the technician first asks if I have any concerns. Not to mention they are very good at explaining and allivateing my bug fears! I would highly recommend Adams Pest Control.
We have been using Adams Pest Control for a number of years. We have not had any household problems with ants or roaches at all. But this is Florida and on rare occasions we have been visited by other critters and Adams always responded to our calls expeditiously and effectively. Their people are professional, and friendly. Would not use anyone else.
I am very pleased with Adams Pest Control. As the owner of a manufactured home, I know it is difficult to keep my property bug safe but they have done a great job. I have never had a problem with their timing or the products they use. My cats live on my screened in porch and I have never had a problem with fleas or ants. i know it is very hard to get rid of Red Fire Ants and they are all around my house but they never get in the porch or the house.
So far, so good - excellent customer service, communication, and available to come out in a pinch. Everyone I’ve interacted with has been super professional and polite. Looking forward to an ant free lawn - something that our previous pest control service fell way short on - even though they were very aware my husband is highly allergic to fire ant bites. Glad Adam’s could be here to pick up the pieces!
I signed up to have my new house treated. The staff is very professional and answered all of my questions thoroughly. They discovered signs of rodents and called out their rodent specialist to take care of the issue (at a separate charge of course). So far I am very pleased with the service and the charges.
I have been a customer for over 5 years. My lawn is now a total weed. The owner of this company Michael is the rudest business person I ever have had to speak with in my life. I have been told for the last 3 years that my weed problem was due to over watering. In the last 6 months I have a new technician who tells me that my back yard was never on the weed control program. This of course was all blamed on me, this is what I signed up for according to them. I did receive a call from Michael who told me bluntly to go find somebody else since I was not happy. I have recommended Adams to many people since I am in the real estate business, but I assure you they will all be canceling their service. Please do not use this service. This is what I get for being a good customer. I am giving 1 star because that is the only way it will post, otherwise I would give it -10 stars.
I put up w ghost ants for months trying many different home remedies and commercial products. Adams came out the same day I called and with one treatment located the nests and my problem vanished! I am so impressed. They called me back to follow up one week later. Professional courteous and effective!
We had an immense infestation of ants in and outside the house and had tried several other exterminating services that failed to eliminate the problem. Adams Pest sent one of their service reps and the job was completed thoroughly, expediently and professionally. We were impressed with their level of service and expertise. Ron and Janice. PSL, Fl.
My technician Dan is a great asset to the Adams pest control company i personal know the owner and he himself even knows Dan is awesome. when i first started with them and Dan came out he had his hands full because i had ants all over my home but he took care of it successfully, thank you Dan and mike for having someone like him working for you.
I was very happy with their service. My sole complaint was that the technician they sent out failed to see and eradicate some of the wasp nests inside the entryway by the front door. I didnt notice them either until my wife pointed them out.I signed up for contractual service with them though, so hopefully they will remove them at the next visit. Everything else was great.
I just moved into a new house that had ants everywhere! Tiffany in the office set up for a technician to come out the next day! Tyler let me know ten minutes ahead of time when he was coming and was very informative. He walked me through the whole process and showed me where the ants were probably coming from. He assured me that he would take care of the problem. He was very polite and answered all of my questions. I look forward to doing future business with Adams.
I spoke to Amber today on the phone. She is a friendly, personable & knowledgeable about the products and their usage. Her personality is going a big asset.Dan comes to my house on a regular basis and I can not say enough positive things about this young man. He walked into a mess and has helped my yard limp back to green lushness. He does make sure things are addressed in a timely manner and that the customer is happy as well.Brant joined Dan this last application and it is obvious you folks having a winning team going there. Keep up the great work and thank you very much!Curt
If and when a pest situation occurs our technician tackles the pest as quickly as possible. We have been customers of Adams for some 15 yrs. now. Adams is the best . They give a complete service and are always polite and thorough. We are more than satisfied with services and highly recommend Adams to anyone.
Service is a very illusive thing these days. Susan is a very special service provider. She is very knowledgeable, extremely caring and even more importantly pays close attention to fine details. The hardest thing about being a service provider is to be consistent especially when you work alone. Susan does her work consistently and goes beyond caring for the customer. Any company who works with her will be an improved company and as her client my life is better . Ed Erbe
Adams pest control is incredibly rude and unprofessional. Tiffany refused to let us speak to a manager when one of their techs embarrassed my wife in our home. We tried to give feedback to Tiffany about the incident, she basically called us liars and refused to let us speak to her manager. Never Again. Ill spend my money else where.
The service is overall good. However, the company has baited and sprayed 4 or 5 times now for those tiny sugar ants unsuccessfully. I still have them in my guest bathroom. At least theyre not in the kitchen anymore. Not too happy they havent been eliminated. Sick of calling; dont want to become a nuisance.
Adam’s Pest Control always provided very good service by the fact that I never had bugs in the house or fire ants in the yard. The only negative would had been the electronic billing, not my cup of tea, but not a deal breaker. Bottom line, prompt, professional and no bugs, everything you need in a pest control company.
Adam’s Pest control was able come to my place the following morning after contacting them on a Sunday evening which was pretty cool. I had issues with felines in the attic and they set some traps and caught a cat the next day. They came back everyday to make sure there were no more cats. I highly recommend them.
A Horrible place. I originally summitted a good review but after a few service calls I noticed all the plants around a large coconut tree starting to die. After contacting them several times they admit the technician had applied week killer to my tree and plants instead of the fertilizer. After some argument they did replace some of my dead plants. That was good but still not happy because over time the coconut tree has not produced coconuts until just recently and just doesnt look as good as it should. I am afraid in time we may loose it.
Susan with Adams Pest Control is great. Not only treating the inside of our house but also the plants outside of our home as well as trimming the palms that are to close to our house. Another bonus is they take care of the exterior second floor of wasp nests and mud dobbers. I highly recommend!!!
My 96 year old mom had an infestation of African Honey Bees that built a home in the wall between the front yard and her garage. They were entering the garage thru the dryer vent. Adams answered my call for help immediately. Susan was informative and helpful. The price was reasonable and they fixed the problem right away. Bees are gone and mom is safe.
I selected Adams Pest Control after a Google search because they are a family owned business. They sent out a very highly qualified and nice young man who is a verynew hire. He not only knew everything about ants that were everywhere in my house, he is also studying I T in college and knew what may well have been infecting my laptop in my home office. I would be working on my computer and would feel like bugs were crawling on me. in fact ,they were and they were ghost ants that you would see and then think you were seeing things. The ghost ants are not completely gone yet, but they soon will be. They love heat and can get inside a computer and destroy it. I was thinking about calling a shrink, but called Adams pest controlinstead. Problem resolved,
I dont know results yet but based upon Tiffany, in the office, and Michael, in the field (as well as a service manager - I cant recall her name), the following is obvious: 1. Very polite and efficient, 2. Fast service, 3. The only company I got an estimate from that appeared to be open and honest, and 4. The only company that stuck with their estimate and didnt have multiple, last second, add-ons.I really believe the work will be well done. Id be amazed if I got a result that wasnt 100%.
I have been with Adams since 2001 and have never had any situation that they were not willing and able to take of for me. Mike, the owner, is a friend and some one I can and have contacted from time to time and he again has resolved any questions I might have. I have talked with other companies who wanted my business but I very pleased keeping Adams.Ron HermanSt. Lucie West, Heatherwood
Adams Pest Control has done an excellent job of maintaining my home. I leave in a neighborhood where you can find rats, ants, squirrels, birds of many types, opossums and more. Yet, I enjoy a pest-free environment. However, I want to make note that the most critical part of this success has been my exterminator, Dan. He is a person who is so very sensitive to the mindset of this customer. Technically, he can explain all that he does, the nature of the pests being eliminated and the chemicals being used. Adams success is in hiring Dan to provide their resources.
Susan Strauss from Adams pest control did an amazing job educating us about termites as well as treating our home for ants. She was extrememly personable and also knowledgable in her field. I would highly recommend her for any residence or business for pest control services.
The pest control service is outstanding. The customer satisfaction I have for Adams Pest control services is excellent. I am really happy with their care, attention, professionalism, timeliness, and of course their pest control results!... Also special Thanks to Nathan!
I called Adams after a move because we had some pests move with us during our rush to vacate our old property. I reached out on Adams Facebook page looking for a quote and the fastest available appointment. Not only did Adams send out a technition same-day, but Tyler was prompted, polite, and professional. We are extremely happy with service. A+++ Thank you, Adams Pest Control!
I have been with Adams Pest control for a few years and can depend on them for great work. I would like to Thank SUSAN for going above and beyond for her recent work on a roach problem, we only had a few that were caught and removed,but it is because SUSAN knew excactly what to do and handled it fast. Within one week all roaches were gone.and havnt seen one since.great work SUSAN.
One thousand tokens of gratitude to Lela and Paul for your very prompt response to my emergent need for your attention late on a Friday afternoon. Suffice it to say that the presence of rodents around my home has never been on my agenda, but it happened anyway!! My dog went after one - which is how it was drawn to my attention. I freaked out and immediately called Adams Pest Control. Lela understood my panic and went into immediate action!! She contacted Paul, my usual Service Technician, and he was here in hours!. Paul took aggressive actions. And the evidence is in - that over the weekend, it seems that perhaps the actions he took may have terminated the problem, at least for now. (No one can guarantee that a rodent wont find its way here, but I do believe that the activity has ceased at this time.)While here to check up on the results of his emergent actions from Friday, Paul noticed a team of black ants crawling from a tree onto the house! He trimmed the tree back and treated the area for the ants. That was an incidental finding while he was here for something else, however, this is the kind of service I have come to know is standard for Adams Pest Control employees!I have come to know Adams Pest Control over the last few years. Although I dont often (thank heaven) have Pest Emergencies, on the rare occasion that it has happened, they have always been responsive to my concerns.Your caliber of employees, from Owner to Technician has been of the highest caliber. I can not have a higher recommendation for any other business!!. If you are looking for Pest Control Services, please give Adams a call. You wont be disappointed.Thank you Paul, for your attention to detail, and thank you Adams Pest Control for the outstanding service you have provided to me for the last several years. I am a dedicated client.Sincerely,Kimber.Token
I would highly recommend this company for all your Pest needs. From the person who answered my call all the way to the persons who came and did the treatments, were very friendly and polite. Thank you very much for your quick response and helping me with my pest problem. These ticks don’t stand a chance.
Completely unproffesional. I owed them money for a service they did at an address that i had moved from over a year ago and instead of calling me to let me know they passed the bill to a collections agency for $98.00. Of course when i called them to ask about it they didnt care to explain or give me any answers as to why they never bothered to contact me first since they had all my information. My advice take your business somewhere else they obviously like to treat people like trash. I was a customer for over a year with you and you knew i wasnt living in the location you were servicing but still decided to sc**w me. Thank you
Walter is GREAT! He texts me everytime the day before he comes to let me know to leave my gate open, and this last time I texted him that we had forgot to leave gate open to do what he could. He waited till I got off to come and do his job completely! Great company! Thank you!!!
The staff were all great professionals and the technicians did a great job i would recommend Adams to everyone they came highly recommended and now i see why they care for the employees and customers thank you for making my day and my experience with your company and great one
Spend $500 to get rid of rodents and they put three traps up in the attic and only come back four times to check it. 2 times did not show up or I call to cancel. One tells you one thing from the office and then the employee tells you another thing I just recommend not to use them.
It was an education....Shila told me all about the big head ants I had, and did a thorough job of getting rid of them for me. From making the appointment with George... to arriving on time... to explaining and treating the problem.... and following up, everything was efficient and professional.
My regular person had an accident, this was a new person. Very disappointed. Im thinking of switching.The person was surprised I opened the garage door. You want me to do the garage? He was here less than 20 minutes, and never asked me anything. He never said he was done with my treatment. Horrible.
I am very pleased with the work that is done, the technician Susan is very thorough and dependable she is always on time and answers my calls promptly she also has a very pleasant way about her and she is always ready to listen to your concerns. mrs. petrosino stuart fl
Total reviews rating 4.7
199 Reviews for Adams Pest Control 2023:
Review №1
2022-02-07We started out with Adams back in late October 2021 because when we moved into our new home…. We were inundated palmettos bugs (nice name for roaches) with Spiders, Fire ants and Ghosts ants. (We do live across from a nature preserve).Within the week of the first treatment, which included spraying our screened in porch and front porch (not screened in) and placing down bait along with the black box bait, we saw an amazing difference in the amount of ants, spiders and Palmetto’s.We had another treatment done in December which was a regular scheduled appointment. We are not scheduled for another appointment until March.. Recently, I started to see ants in my bathroom, kitchen and Palmettos in my shed. I called Adams and was told they would have someone out today 2/7/22 they were here by noon to treat my home..So very grateful for Adams and the kindness that they share with us. They treated my home and will also be back next month for my regular scheduled appointment. Thank you Adams for all of your amazing help. You deserve more than 5 stars in my humble opinion.
Review №2
2022-03-11They sent a team right away and they were excellent. Sandy answered all my questions and explained everything...calmed my concerns. She was training Ryan, and he was also polite, friendly helpful and will be a welcome sight when we need help with bugs.But I was so impressed with Sandy, and you know as a woman in this business, she has to be exceptional to be respected. Her knowledge and experience....Priceless !
Review №3
2022-06-28So far my experience with Adams Pest Control has been very good. They are very professional and the communication with them has been very positive. They are not finished yet with my rodent problem but so far so good. I am confident they will be able to take care of the issue.
Review №4
2022-04-14Im very unhappy with everything that transpired today. As I have already stated, having your technician come unannounced is not an option with 3 dogs and a baby. I was assured that I would get a call or text in advance, that didnt happen. I did not want my baby home when you came and I made that very clear, but what concerns me most is when I called for service it was initially for the yard and ants. However, this did not get done and after speaking with Kathy about the situation, I never got a call back or an answer to why this was not communicated correctly. But I did get fully charged today. Im really disappointed in todays experience and everyone Ive spoke with at this point.Update.....the only time they called me back is AFTER I left a review. Thanks Tiffany for your extremely rude and condescending call back! We will NEVER be your customer again!!! There was nothing positive about the conversation except me saying that I am not willing to argue with you. Tiffany you are the rudest customer service person I have ever experienced. I was charged for a service I never wanted. I called for my yard and YOU upsold me on doing the inside of my house knowing my reservations of doing so with a baby and dogs. Yet, my yard was never done and I was still charged and NO RESPONSE until after I left a negative review. If I could have give 0 stars I would have. Not one person at that company apologized or had an ounce of customer service!
Review №5
2022-04-30I was going to place a 1 -star review and leave it at that. However, your response is wrong and unethical.It shows how unprofessional this company is by their responses and uncaringness to their clientele. Nevertheless, I trusted this company because I had an issue that I was reaching out to get resolved.I, as suggested, signed a contract that advised quarterly and SERVICES AS NEEDED in between after my brief consultation. All I asked was for the situation to be under control before we went to quarterly service, which is the type of backlash I am receiving.They waited until I signed the contract, and I have been receiving service from them for three months to change the contract terms and ask for more money. Upon every visit, I followed the technicians orders, such as getting a regular housekeeping service, and even paid $400 for deep cleaning of my residence. I am a business professional and spend little time at home. I work 80 plus hours a week at my profession. I Amazon everything and get packages delivered daily due to my hectic work schedule. Your technicians advised that may be the issue for my reoccurring problem is the cardboard boxes coming from warehouses across the country. I do not live in filth and feel quite humiliated about you making me seem as such in your response.Yes, I had an issue and went into detail about my circumstances on my initial call and consultation over the phone and in person.To be blasted on social media about my issues for other viewers to see is unacceptable and unprofessional. This issue could have all been resolved by one more service call as stated in the contract and terms and conditions I signed to be met, but I guess that was too much to ask.As a sales manager in customer service, this is everything I teach against. Customer service is everything in todays world, and we should treat others as we want to be treated. I hope you find it in your heart to have more care and compassion for your clientele when they come to you with an issue at hand.Screen shots can be provided for those interested for they do communicate what they dont want to say in person or on the phone via text messages.
Review №6
2022-08-15We use Adam’s Pest Control for ants, rodents, termites, and all pest control. Excellent job every time .Carrol has handled everything in an efficient and professional manner difficult to find these days. I rarely have recommended a service but I do so in this case. Ants were a huge problem but Carrol promised she would take care of it and did so.
Review №7
2022-07-19My experience with Adam’s Pest Control was excellent. The service provider was on time, friendly and highly educated in her job.They were great at getting me scheduled promptly and communications were very good.I would recommend Adam’s Pest Control.
Review №8
2022-05-02Unfortunately I was scammed by this company. I paid $220 for the cockroach extermination where they come spray 2 separate occasions and then give you a 30 day guarantee. They did not abide by this contract and left out the fine print of when the 30 days was up. The cockroaches never went away and it didn’t work! They refused to come back out in the 30 days and wanted more money! It’s a shame since they were recommended to me.
Review №9
2022-06-22Still in early stages of eliminating a rodent problem. Technician came to my home yesterday to inspect premises and deploy traps. I will know how effective traps were in next day or so when he returns to check on house.He seemed to know his business and was professional and polite. Showed up when he said he would.
Review №10
2022-06-08Signed up for Quarterly lawn service last July for fleas in our yard. Services seemed fine up until this season of fleas. My yard again was full of fleas after being serviced. Upon signing up I paid an initial $80 or $90 (I don’t remember) and monthly $30 (and they came out to spray I believe every 3 months). I started to notice fleas on the dogs & honestly decided to cancel autopay & for all I cared could have sent the $60 I owed to collections but the calls/emails/texts didn’t stop regarding the $60 so I finally decided to just say something. Unfortunately Tiffany is not a kind or empathetic person. She is very rude & unprofessional for her job title. My resolve could have been as easy as hey we are sorry, we will send someone out and please pay the balance and that would have been done. But instead Tiffany was rude and just wanted the $60. So we ended our long email with NOTHING resolved and again I wanted my $60 owed sent to collections. Instead I woke up the next day a Friday morning to my account being overdrafted and Adams Pest Control taking $60 from my account that I DID NOT give them permission to take from account (I also canceled auto pay) so I’m assuming Tiffany went into my file and helped herself to bill the money without me knowing or my permission. So I sent an email saying ok you got your $60 so I expect a tech at my house to take care of these fleas. Tiffany’s reply was NOPE we are now cancelling your account cause you won’t speak to me that way. Saying I was demanding. Well ma’am as I paying customer with fleas I have the right to tell you my expectations. The fact she went and just took money from my account even after I cancelled auto pay and said I wasn’t paying the $60 since she didn’t want to compromise to me seems like theft. Sadly reading many reviews many seem to have an issue with this women & being very rude & unprofessional. They claim they are a family business but they do not act it. I only good I can say is they have some wonderful/kind and friendly technicians. I’m sure Tiffany will now rudely and unprofessionally reply to this review.