CubeSmart Self Storage in Jacksonville
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Jacksonville, Duval County, Florida, US
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Site: https://www.cubesmart.com/florid...
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:11AM–3PM
CubeSmart Self Storage in other cities:
Manny has been absolutely awesome since I started using the facility a month now. He is one of the nicest people I’ve ever met and will do anything to help his customers out. If you are in need of a storage unit I highly recommend this CubeSmart location. With the constant specials offered and the great staff, you and your items will be greatly taken care of.
The location is very clean, well maintained and the staff is extremely professional, courteous and caring. I worked closely with Megan (the manager) to solve an issue caused by a former employee. She ensured the issue was corrected and even took my call while on vacation.I recommend this location to anyone in need of additional storage.Thank You for a job well done
Moving is a nightmare as far as I’m concerned. However people like Megan at cube smart make it so much easier. I rented the wrong size unit and called Megan to ask about switching and was told that they just closed at 3 o’clock I told her I was still about 1520 minutes away if she said no worries I’ll wait here for you all so I can get the right size storage unit I needed thank you Megan for such a clean facility and making this move easier well definitely recommend this place
We will be forever grateful for all the assistance Manuel Malgapo provided to us. We were forced to move out of an apartment very quickly and the new apartment was not ready. Manny saved the day getting us taken care of . The unit was spotless, and we really appreciated the truck to help! I would recommend you to anybody! Kim Minot
My focus for the day was to clean out the storage unit rental and was pleasantly greeted by Trena who was coming in for her day. I was welcomed with a smile and offered assistance right away. After loading up I went to settle up and she had it covered. I had the unit for about 14 months and it was a perfect fit for all needs. Thank you Trena for making my day!
CubeSmart Beach Blvd gets 5 stars. After shopping around they were very welcoming, exceptionally clean & I was as able to use their truck for my move. The manager Megan went above & beyond to help me; she is very professional, accommodating & friendly. Its refreshing to receive such excellent customer service. Her support through the stress of moving was just what I needed.
This is the cleanest and best run storage facility I have ever used; and I have used many of them in multiple states over the years. The Manager, Megan, is the most conscientious person - always making sure I have everything I need i terms of any questions answered, helpful advice, letting me know when the free truck is available - incredible! And let me tell you, this place is CLEAN - Megan is always busy working to make sure all the doors, gates and everything works perfectly and looks amazing! I cannot think of anywhere else I would want to keep all our extra “stuff!” Thank you CubeSmart and Megan!!!
Our move-in was flawless and the management did help us out as we had movers loading 2 large storage units up to the 4th floor.The storage time itself was uneventful (which was a great thing), we checked back in from time to time to see that the place was clean, well maintained, and kept at a constant temperature. The 6 month evaluation of market rates did upset us a bit (most storage facilities are at the 1 year mark and have a lower % increase), but thats CubeSmarts thing, not this individual branch and the manager spoke to us regarding it when we raised the issue.Their shining moment was on our move-out. Weve never had a storage facility go above and beyond like they did.. especially not on move out. Youre leaving them taking away revenue, why would they cater to you.. well they did.If you have issues, need info, or a little extra help with things in the facility, speak to them. Theyre more than willing to listen and remained professional throughout our stay.
As you know moving can be a bit overwhelming and stressful! Yet, Megan helped made it nice for me she was very caring and she showed compassion for me. I was having moving anxiety but She really understood me. She even gave me my first month free. Now that was such a blessing. She made my day that day and even when I see her in the Halls she‘s very polite and caring.. GOOD JOB MEGAN thanks Cube Storage for Having her there at my time of storage needs.. She’s AWESOME!! Blessings Her way... Thanks again Megan..
Manny was exceptionally helpful. There was never a time whenever I showed up that Manny wasn’t doing something. Manny was always cheerful and respectful. It would not surprise me if he were quickly promoted to a place of more responsibility. He seems to have the drive to get things done regardless of the task. It was a wonderful & smooth experience.Michael Brantley
CubeSmart on Beach Blvd is a great storage facility.The physical structure is secure, clean, well-lit and easily accessible.The staff are very friendly and courteous, especially the General Manager, Kenny Johnson. She went out of her way to ensure the unit we selected was appropriate for our needs.We utilized their small, basic-but-functional cargo van which saved us from renting one at U-Haul.The only ding would be that they dont have the opportunity to pick up their phonelines in a timely fashion, but they are worth the drive to secure a unit.You will be pleased with your selection of this facility to store your goods!
Cube smart is a great storage facility. This property is well maintained and very secure. The staff is always polite and helpful and maintain a good presence on the property. Kenny the general manager has always been very helpful with resolving any issues that arise in a timely manner with professionalism and attention to detail.
CubeSmart was immaculately clean and very safe. Tito and Dottie gave us some excellent customer service for very friendly and very knowledgeable about the business. They were even able to get us a cube right off the elevator which was fantastic because we had a lot of heavy Furniture to move. I would recommend this storage unit to anyone looking for self storage. They even have cold bottled water if you get hot! Best customer service Ive ever had.
I just met the nicest lady at Cube Smart on Beach Blvd! Nakeisha Fort, the manager was super helpful and so sweet. We weren’t sure if we should rent the unit, but after speaking to her, we went ahead and sealed the deal.She is a great asset to the Cube Smart team. This world needs more people like Nakeisha
I’ve had a storage unit at this location for a year now. When I first opened my account Ms. Nakeisha was pleasantly there to sign me up. Every time I enter the property, I look for her because of how pleasant she is to her customers. I tip my hat to great customer service...
The General Manager at the front desk has not developed customer service, or an accurate way to reserve storage units correctly. PLEASE check your reservations. I would hate for you to show up with a household of furniture to realize she reserved the wrong storage unit, because she will only push you to the side or try to up sell. The storage facility is amazing, but ran by poor management.
My CubeSmart Manager was Super !!!She showed me to 3 different units before I made my selection for storage size. She was really polite and very informative. I selected Cube Smart for its location, very clean facility, ease of access wonderful Customer service. Thanks so much , Very happy customer !
I was there with my daughter and she rented a storage unit from Greg. He was very professional, and so nice to deal with. So many people just have a know it all attitude, and he took time to show the unit, and make sure it was right for her. He explained everything clearly, and we walked away with a good experience. As my daughter said to him Greg you are awesome!
Kenny was awesome, very professional and personable and knows her product. I was able to secure my unit in the best location of town and also will be securing 10 additional units with CubeSmart around the Southeast to help drive efficiency with expanding my business!!! Great job keep it up!!!Thanks,Cliff
On Monday afternoon needed a storage space. I decided to stop into the CubeSmart on Beach Blvd and walked in and met a young lady by the name of Nakeisha who was busy at the moment with another customer. She explained everything to me about the rental process because it was my first time renting. She showed me 3 different unit with the up most patience and was very nice through the process. She helped me decide on a 10 x10 for storing my furniture. She even showed me how to access the property to get to my space. The property was clean and the office was clean as well. I know I had alot of questions but she answered all of them with a smile on her face. Im happy that I decided to rent at this location. Thank you for your help Nakeisha!
I reserved a unit at the CubeSmart on Beach Blvd online and it was very easy! They did Follow up with a phone call the next day but I had some trouble with the call!! When I followed up with an email explaining my situation, they replied immediately telling me I was confirmed!!! They are super helpful and the lady that helped me there is super nice!! I would recommend it definitely!!
I had the pleasure of meeting Two wonderful ladies on Wednesday afternoon during the rental process Mrs. Nakeisha and Mrs.Kenny was helpful, wonderful ,patient, polite and caring. The way Mrs.Kenny and Mrs. Nakeisha worked together in a timely matter they made me feel so welcome to the property. The facility was very clean the unit was wonderful. I give these ladies five stars because they made a day that is full of stress for me stress free. These ladies stopped what they was working on and greeted me at the door and even held the door open when everything was done. I highly recommend renting here my visit was wonder. Thank you for your help!!!!!!
The Manager Nakeisha was amazing and very patient helping me select the right storage unit. It’s been a long time since I’ve had a storage space and they have come a long way. Place is secure, clean, and easy to find your storage unit with the maps on each floor and street names! I am VERY happy with my selection and this location. Thank you again Nakeisha, for all your help! ☺️
I own a moving company called Scotts Discount Movers. I have completed several moves in and out of Cube Smart over the last 3 years. They have always been friendly to all of the customers I have seen them come in contact with. I also have a 10x10 storage unit there. I have had no issues since I have had the storage unit. I get updated phones calls routinely of any changes or notifications in regards to the storage unit. Stephanie Butler and the crew at this particular Cube Smart are top notch and provides the best customer service.
Kenisha Johnson is so polite and is the best customer service rep I have ever dealt with! She is pleasant to all of her customers! I just wanted to let Cubesmart know that you have an asset in this office. Always smiling no matter what! I am very grateful for knowing her at your location.
We really needed a storage unit with specific features; climate control, security, space options, security, variable hours, security.CubeSmart provides us with all that and more! Stephanie, the store manager is knowledgeable, friendly, and a great willingness to help.Moving is so stressful, and I dont know too many who like to do it, but Stephanie was really there for us!This location is perfect, the storage units have great security from the time you walk in until you close your unit door and lock it up. Heavy doors, coded entry, CC T.V., ... I think this is the best place we could have gone with our storage needs. Thank you, Stephanie and CubeSmart for being there for us!
Units are always meticulous. Staff couldnt get any more friendly or helpful. I have rented units here on 4 separate occasions and never a problem. I have driven by 6 other storage facilities to come to CubeSmart and will continue to do so for a long time. Thanks for all of your help.
Kenny Johnson has showed me a professional and enthusiastic customer service during my walking thru at CubeSmart property located at a beach boulevard. Her exceptional interaction with CubeSmart Custmer motivated me to rent one unit in this place after friend of mine moved out in this property. I wish her keeping her 5 stars recommendation for the future CubeSmart costumers as she did to me.Elle a gagné mon cent pour cent confident pour la sécurité de mes affaires qui vont demanager dans votre soin.
Finding the Cube online was good, making a reservation was simple enough. Recieved a confirmation email and phone call in short period of time. We did have and issue with the difference in environment controlled and climate controlled. I needed a unit with humidity and temperature control atmosphere for storing electronics, TV, Sterio...etcWe fixed that and got a unit inside the main Cube.My son and I have used The Cube in Mandarin several times (4) over 7 years.The Cube on Beach Blvd is much warmer than the other by at least 4 or 5 degrees. That not too bad as long as the humidity is low. And there was a strong smell of oil. I address it to the staff, they answer my questions and also stated they would check the systems to ensure something had not broken. After all the equipment in Constance use and things do break.I have a confident feeling the Staff knew there facility and maintenance cycle of equipment.It was good feel to have a Staff that was knowable and took action on the concerns that were brought to there attention.Keep up the good staff and work.
Great place for indoor, climate controlled storage. Sheltalee checked me in and she was so fast and efficient, which made the process really fast. The security that is in place is incredible and I feel really good about storing my documents there. I highly recommend CubeSmart. Also, as information for anyone looking in that area... I went east on Beach Blvd. to a Uncle Bobs Storage, and their 5x5 unit is actually 4x4! You actually get what you pay for at CubeSmart.
I usually find that when I refer my clients to use storage, I just tell them to go to whatever is closest to them, but Greg provided a couple of my clients exceptional service, even offering coffee or water...I will try to refer everyone to Cube Smart, its clean and safe, and the staff really makes a difference!
Very unprofessional in general. There was some sort of leak in my unit, possibly from the ac, which created mold on some of my items. When I mentioned it to the staff, Marcus was helpful, but told me some misinformation about the insurance procedures. Sheltalee was very nonchalant about it. When I asked to switch units because of the mold on my items, he tried to give me a 4 by 5 for the same price as my 5 by 5 unit. So, I decided to move my items to a different storage facility.
We were in a pinch and needed to store our belongings until we closed on our house in Jacksonville. This location had a great offer (first month free) and the assistance we received made a stressful time easier on us. Tito truly cared about our needs and we would highly recommend renting here.
Dottie at CubeSmart on Beach Blvd was extraordinarily helpful, beyond what was necessary just to execute the short term space I needed in Jacksonville. I cannot give enough thanks to her for her professionalism and assistance in a difficult and stressful situation for me. ALL the people at CubeSmart in both Jacksonville and New Jersey have been exceptional, the process simple and facilities are patron-friendly, clean and accessible.I recommend this company in all aspects & Thank You All very much!!!C - New Jersey
Thank you Greg for your help with my storage rental over the weekend. It has been a very long time since I used storage, a lot has changed, and I appreciate the time you took with me even though it was close to closing time. You didnt rush and explained things! Thanks again!
It has been said cleanliness is next to godliness and I believe in storing my treasures in heaven! lol the security and cleanliness combined with the excellent customer service has be a joy! Stephanie the manager on site is totally awesome! Anytime I need storage itll be cubesmart!Chao!
The customer service is outstanding at the Beach Blvd location. Lani answered all of my questions and helped me get the material I needed for my move. The staff is always friendly and is willing to help in any way. Thank you CubeSmart Beach Blvd for making my move a smooth process!!
I have been a customer at the Beach Blvd Cubesmart faciclity for several years, all the staff (Sheltalee Torres and Stephanie Butler) are friendly and helpful. They consistently make sure that all my needs are taken care of. l would recommend doing business with the location to anyone I know that needs storage needs. They are hands down a wonderful facility to work with. Thanks for the great service.Kindly,Ammie
The staff at cubesmart on beach Blvd is second to none. Stephanie Butler and Sheltalee Torres always offer to give a helping hand or even a bottled water or cup of coffee. I would highly recommend this storage company to anyone in the market. Especially this location.
Cube smart on beach blv, is the best storage place in Jacksonville florida, I have being with them for years, the place is always clean and the people that work there are exelent, specially the manager tito great guy !! I would not go any where else...... Try it and you will be please too.
Exact example of big companies stepping on the smaller ones. This corporation is all about the benjamins- HIDDEN FEES-- PULLING UP PRICES ON A REGULAR BASIS. CAREFUL THAT FIRST DISCOUNT TO GET IN IS AN ILUSION THEY WILL MAKE SURE TO GET ALL OF THAT ONCE YOU ARE IN.. MAKING THE RICH RICHER AND THE POOR POORER- STARTING CAMPAIGN GOT 23 FORMER CUSTOMERS SUPPORT AND A LIST OF 3,422 UNHAPPY - LIVID ppl who have been a victim of this corporation and the way the law is twisted to their advantage... dont become another one. God bless
Total reviews rating 4.6
178 Reviews for CubeSmart Self Storage 2023:
Review №1
2022-03-18I relocated from another state and my movers were arriving days before my arrival so I was concerned about how this would work with storage. CubeSmart did an awesome job putting my mind at ease. My stuff was securely locked away and the staff is wonderful. The facility is immaculate and pricing is reasonable. You won’t go wrong with this facility
Review №2
2022-06-03The representative that we spoke with on Sunday was amazing. He stayed on the phone with me as we went through every step as I filled out the forms online just in case I had any issues. He was a pleasure to speak with. I wish I could remember his name but I was very stressed at the time but he was very patient with me. A big thank you to him for working on a Sunday morning on a holiday weekend!
Review №3
2022-07-15I had a great experience here. Alisa was very knowledgeable, kind, and helped us get exactly what we were looking for. Megan the manager was also awesome too. Excellent customer service and support all the way through. The last place we went was not the same experience!
Review №4
2022-03-02The unit was very accessible and it was very easy for us to get unloaded. The manager called to confirm my move in she was very kind and polite and offered any help should we need it. More businesses should have people in charge like her.
Review №5
2022-07-17It was a pleasure working with Megan and Alyssa at CubeSmart on Beach Boulevard. They were both very accommodating friendly and quick to serve. Would definitely use it again if needed.
Review №6
2022-07-17Megan is so helpful and really hooked myself and my roommates up with a couple of units. I would highly recommend this specific location just because of the GM Megan.
Review №7
2022-01-24Folks here are friendly and nice. Manager is really nice and no question is too stupid or left unanswered. They REALLY take security here as job one. Worth the money. Well worth it. Two year plus user.
Review №8
2022-01-04Began moving down here last month and needed a outdoor storage unit to hold some stuff until we finalized where we were staying and it was such a pleasant experience. Megan is AWESOME and really went out of her way to help us and make sure we got the unit we needed. Thank you Megan!!!
Review №9
2022-02-15Ive enjoyed Cubesmart on Beach Blvd up until NOW. Ive attempted to make my payment earlier in the week to avoid a late fee but my account wouldnt allow me to do so. The manager says shes not sure why my account was frozen (sure). I contacted customer service to unlock my account but still accrued a late fee by Cubesmart at Beach Blvd after Customer Services said they could remove it. Ive been with them for several years and they couldnt remove a first time late charge. Then she happen to be snappy and rude about it after all of the money Ive poured into this company. Ludicrous.
Review №10
2021-08-11Megan and Manny are very nice very accommodating very helpful! Facility is very clean and I have personally seen Megan vacuuming picking up making sure that everything is presentable. Love that they offer use of a moving truck although it doesnt have the ramp so you have to make sure that you are physically able to lift the things into the truck. The truck says free rental but there is a $10 charge so it really is not free. I would definitely use this facility again.