Cuestas Air Conditioning & Heating Inc in Port Saint Lucie
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Port Saint Lucie, St. Lucie County, Florida, US
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Site: https://cuestashvac.com/
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
We called them to take a look at our ac because it was 88 degrees in the house and we have 3 kids and a dog. They told us they would come. Three hours later we called for a time check, they said there were 3 calls ahead of us. Another 3 hours later they still did not call or show up so we called Always Cool Inc (they are awesome and give a veteran discount) and they came out 2 hours later. Cuesta NEVER called us and did not pick up their phone when we tried calling again. Imagine being in a 88 degrees house with children and a dog, waiting on a company who said they would show but never did and never reached out. If they cannnot be trusted with their word how could they be trusted with anything else? They did not even care that there were children in the home (we did take the kids somewhere and came back once it was cooler outside to keep doors/windows open and had to use fans) We dealt with them once before, but never, ever again.
Cuesta and his team are the best in town. From installation to just regular maintenance, they alway go above and beyond. The office staff is friendly and caring, the site staff is very knowledgeable, helpful and professional. I highly recommend this business to anyone seeking for a new install, and/or maintenance of your AC unit in SLC.Thank you!
This company has been incredible to work with. They are professional, responsive, and trustworthy. They were on time, and very thorough. Not only did he clean all vents and take apart the unit to inspect/ clean, he took the time to explain to me all of the working parts and if I needed to clean myself, how to do that. He was a pleasure to work with and so knowledgeable regarding this unit and AC care in general. Someone who really knows their field and takes time to educate others on proper use/care is such an important quality, at least to me!Also working with the office staff has been nice. They too are professional and very knowledgeable. Highly recommend them for your AC needs!
I not say enough good things about this company Debbie office manager highly customer service oriented as well as technicians Gabriel and Andre Staffers at Cuesta’s Debbie Gabriel and Andre showed genuine concern made good on their promise, explained reason for trouble with AC unit, arrived promptly ready to resolve problem all at a very fair and affordable price we great appreciate and strongly recommend Cuesta’s they will not disappointChris & Lisa SSt James PSLJune 15 2022
Cuestas air conditioning was able to resolve our problem when no other local company could (or would). The communication from Juliet was outstanding. The technician was able to accurately and honestly diagnose what needed to be repaired. Overall I had a great experience with this company and would definitely use again.
The guys at Cuesta air-conditioning did a fantastic job installing my package A/C unit. When my unit went down they got the new one installed very quickly, but also offered temporary portable air-conditioning units. Luckily it was cool enough where I did not need that but the offer was very kind. The installation went perfect, they were very professional, courteous, expedient and on time. The service they provide is excellent and I would recommend to anyone.
Working on a home away from home when AC suddenly went out. Found Cuesta’s online and they were awesome from the first call. They dispatched Andre and I knew I was dealing with a pro from the heads up call he gave me. When he arrived he quickly assessed the problem in minutes and went right to work on it. AC restored but didn’t stop there! He checked entire system, inside and out, removed panels, hooked up meters, temp sensors etc...even checked the heat! When done, he even let me keep a pen since mine ran out of ink. Awesome & highly recommended. Ask for Andre!
I was very happy with the service I received from Dennis on a Sunday afternoon. He arrived about an hour after I called and was very professional. He really cares about his customers, he solved my air conditioner problem and addressed a few other issues with the A/C system. He replaced a few wires and placed them in a much tidier and organized way than they were before. He also restored power to the outside unit. His problem-solving skills and professionalism are second to none. I would highly recommend this company.
We had an unfortunate situation with a contractor working on an adjacent condo unit who accidentally hit my AC line in the wall causing my system to go down. I called Cuestas and within 2 hours Dennis was at my house. He very efficiently and quickly repaired the line and charged my system and got my AC back up and running. This is the second time they have responded quickly to my call. I have been in PSL for over 30 years and used several different A/C companies, but by far Cuestas is the best company I have ever dealt with. Their customer service and their follow up phone calls are indicative of their professionalism. I highly recommend Cuestas Air Conditioning.
I contacted Cuesta concerning my A/C unit not working due to leak. He arrived on time and found oil on the unit from the first technician. He check the unit and found it was low on Freon which was a no brain. He then decided to check both units for leaks with a small probe and found no leak. He then decided to put Freon in the system without using a scale to measure the Freon, knowing dam well the system has a leak. Then he (Cuesta) said it would cost 435.00 to test the lines between both units. So it would cost 435.00 to tell me the line has a leak and God alone know what it would cost to repair the line. This man charged 600.00 dollars for the Freon that leaked out that night. He could have vacuum the lines and found which line was leaking but instead rip me off. I would never use this company or recommend this company.
Every contact I have had with Cuestas, from the owner to the office staff to the installers, has been completely professional. I had some ideas about the new installation. The other bidders said OK to all of them. Dennis Cuesta explained why some of them were impractical and would cost me in the long run. Once I agreed to purchase, they promptly got my old unit running so we would be comfortable. The installers came. Both were friendly, polite and respectful. They worked hard and finished the same day. It is one of the neatest installations I have ever seen, and they cleaned up after themselves perfectly. Cuestas is a Class A1 organization. I have found the trustworthy a/c contractor Ive been looking for.
Family owned and run, this company prides itself on excellent customer service, training of their staff on mechanical systems and they keep up with technology like Nest Thermostats. They have responded to my request for service (backed up drip line) and offered to come immediately or the very next morning. I chose next morning because there wasn’t water leaking in the house but they reminded me that if I changed my mind, they would come that evening since they offer 24/7 calls.The young man sent by Cuesta’s AC is Chris R. and I was impressed with his knowledge of high tech wireless thermostats (we have Nest) and he checked systems and did troubleshooting. He then inspected the ac and showed me how the drain line was clogged and the sensor speaks to the Nest to alert and shut down system to avoid leaking inside. He showed me how to inspect it myself and went about inspecting the entire unit, restarting the Nest, and inspected both the inside and outside units, the drain line and then unclogged and cleaned out the drain line.I was so impressed with the company’s and their tech’s knowledge, efficiency and professionalism that I signed up for a full year plus of maintenance which included a discounted service call for today plus labor and materials warranty. My friends had spoken very highly of Cuesta’s AC for their quality and customer service and I must say I agree. This company is excellent and they do not try to up sell you or fool around.I highly recommend Cuesta’s AC for quality service and reasonable rates. A true value!
Cuestas came highly recommended. I called and spoke to Tely who was very friendly answered my questions and set up my appointment the following day. Technician Andre called when he was minutes out. He was polite, thorough, knowledgeable and professional. I signed up for the bi-annual maintenance and plan on recommending Cuestas to others. Thank you!
We were referred to this company by a friend who works for an AC brand. He said he uses them for his own maintenance and thinks they are great. He was right! Andre was so professional and went above and beyond. I was so unhappy with the company we used before when we first bought the house a year and a half ago. Andre explained everything and was so thorough and polite. He was very patient, I kept asking questions because he was doing so much more than the previous company. Great company and great people!
This company has truly outshined its competition!! We have had issues with our AC for a while and have used two other companies. After being told by the last company that they would not come out to repair our unit because of its age, we had the good fortune of trying Cuestas. The customer service from Christine was superior to what we had been experiencing in the past. The technician Andre was courteous, knowledgeable, professional, and honest. Something that we had not experienced in the past. He was able to service our unit with no difficulties and hope that he will be able to service our unit in the future if anything arises. Thank you Cuestas, you have earned our business!!!!
Cuesta air was very professional on both the appointment time and the work being done in my house. Excellent and professional manners and explained in detail what he was doing and what he repaired. Dennis handled himself in a respectful, and professional manner. I would definitely recommend this company to anyone that needs vac service. You will not be disappointed.
Outstanding service and staff. Dennis the owner came out, diagnosed out problems. We discussed fixing a 13 year old AC or getting a new one with the extended warranty. We of course went new with the comfort of the extended warranty. While we waited for the new unit Dennis provided us with a portable AC unit so we could at least sleep in comfort while we waited.Christine in the office made sure we were kept updated about install date and city inspection.Dennis even rechecked the job his crew did before inspection so that there were do delays.I would highly recommend Cuestas AC and Heating to anyone in need of cool air on a hot Florida day.
What a breath of fresh air dealing with Cuestas Air Conditioning & Heating. When its 90 degrees outside you need an AC company that will show up fast and know their stuff. More than 6 months ago I had a Cuestas technician come to the house and he was able to fix my unit quickly and professionally. Naturally I called them again when I had an issue last week. Christine was knowledgeable and actually helped me troubleshoot the issue over the phone. I do recommend Cuestas and will certainly call them again the next time I need servicing.
The Cuestas team was extremely helpful in such an uncertain time as COVID-19 pandemic. I had been putting off getting my AC serviced out of precaution, but their attention to safety (from social distancing to wearing masks and contactless payment) made me feel very secure in working with them. Christine was able to get us scheduled for the next day, answered all questions and explained I could decide on a service agreement after seeing the techs service since it was my first time working with them. Joey was the tech that performed the service, explained what he was doing and did it all in an hour! Very happy with their service and looking forward to my next service visit!
We lost our AC on a Saturday and we reached out to a few companies before we called Cuestas who answered right away. they gave us a quote and came out in twenty minutes. Andre was very nice and professional, he worked on the issue and made sue the AC was running before he left. Very happy and satisfied to have a great customer experience on short notice during the weekend. Thanks!
We have used Cuesta over the years for general maintenance of our AC unit and over the years they continue to impress us! They are always on time, they take the time to listen to the issue and not jump to conclusions. They sent Nick to us this time, as the AC’s fan was blowing but it wasn’t cooling as it normally does, and he arrive and assessed the issue which was a minor part replacement. After testing then fixing the part, he continued to inspect the entire system to insure everything was in proper working order. Hats off to Denis for having such a great company and Nick for his professionalism! Highly recommended!!
Great experience with Cuesta’s throughout our process of getting a new A/C after our 16 year old unit went out. Dennis was very professional, honest and reliable. Our new A/C works beautifully with no issues since installation. We highly recommend this company for any A/C needs.
If you are looking for a reliable and honest A/C company Call Cuesta Air- i wanted a Halo air System installed and I called around and this company went over and above to give me full details of what it does and how it works. The customer service from Juliet and Cathy is amazing and Gabriel who installed was so professional and explained everything he was doing to my husband. After work was completed the Owner Dennis called to confirm we were satisfied with everything!! Wow this company is top notch!!! Thank you so glad we found such a great A/C company.
Cuestas has always been quick to come and resolve my issues. They have courteous employees and have wonderful customer service. The techs were dressed professionally and explain everything that is going on. I had a duct cleaning done and a Reme-Halo installed and they did a great job at cleaning up after themselves. I highly recommend Cuestas to all my family and friends.
I purchased my home a few years back and this a/c unit was not maintained properly before me. I started having problems. I was referred to Cuesta’s hvac by neighbors that have been his customer for years.. I have a yearly service contract now. By having a contract they come out 24/7 at no addition charge (legit) .. So about my good experiences . Over the first 6 months I called Cuestas out to my house multiple times, unit stopped working overnight and they were out fast. They got me up and running in no time. i needed a few parts and the a/c was getting better and better.. On my 6 month preventative maintenance appointment, the owner, Dennis came out to my home. First off, he was super nice. He explained to me what he was going to do. Normal maintenance stuff. Then he saw a few more preventative maintenance projects that he wanted to do. He told my why I need them completed . It’s all covered on my contract.. He secured some wiring better, cleaned up some stuff that wasn’t up to his standards.. during his testing of my heating/ a/c unit the blower motor stopped working. He said it was working when he got here so he replaced it at no charge to me. My a/c is running much more efficient now..in fact it’s perfect now. humidity levels are always normal now, which is really important to me. That motor was definitely on its last leg. I just got lucky in this instance. I recommend this company.
Would definitely recommend. AC went out and Andre was extremely responsive and professional. All on a Sunday. The price was reasonable and Andre was extremely patient and explained in detail his actions. He made sure we were safe and wore a mask throughout. Would definitely recommend again and would definitely ask for Andre. Great Job.
Cuestas air conditioning installed my new unit and they did an excellent job. The maintenance program is also an excellent idea to be on as you should always keep up with your unit. The technicians are very experienced and helpful. Always making sure to answer all your questions. They take their time to make sure the job is done right. I recommend this company for all your HVAC needs.
My A/C stopped working suddenly. Cuestas technicians responded to a late night call, did an initial assessment, but needed parts to repair. Next day a technician conducted a detailed assessment and concluded that only one minor component was needed. He went to get the part and installed it, and the air conditioner was fixed that day at reasonable charge Along the way, he cleared the A/C drain, pumped out water from the ducts and cleaned the unit. Were very happy with their service.
My experience couldnt be better. I live in Miami and they sent me a well-trained technician from Port St Lucie because they references were very good and I decided to hire a company outside of Miami.They did a complete cleaning of all the air conditioning ducts, they cleaned the inside and outside unit, they installed a last generation thermostat, an ultraviolet light air purifier and they did a total maintenance checking all possible problems. Denis, the owner was always following up and the technician very professional and respectful.SInce then my air is working in perfect condition and I feel that I made the right decision. I recommend them one hundred percent according to my experience.
Absolutely exceptional. Best customer service, innovative ideas and solutions, worth every penny! I had an entire system install on my home and I could not be happier. Dennis is the best in the business, trustworthy, dependable, and honest. Cuestas is the only one I will call from now on with any HVAC needs!
I would like to recommend Cuestas Air Conditioning & Heating Inc for being a fair, sincere, and professional company. Their charges are fair and the AC serviceman, Andre, was so courteous, professional, and simply explained my ACs problem. Mr. Andre did an AWESOME job!! Cuesta will be my new AC service company.
Dennis Cuesta has installed and serviced all of the a/c units in my residential and commercial properties. He is reliable and more importantly he is available when I have had emergencies in my offices and home. Mr. Cuestas honesty and attention to detail along with his excellent customer service provides me the security in knowing that my clients and family will always feel comfortable. I highly recommend Cuestas A/C for all of your heating and cooling needs!
Cuesta’s is a locally owned family business that services the Treasure Coast area. The owners Dennis and Juliet Cuesta provide top notch professional service for all your air conditioning and heating needs. I purchased a new AC, air handler, and had to get all new ductwork in my attic. They came in and removed all the old stuff and and installed everything in 3 days like they promised and I’m extremely satisfied. The fact that they provided us with portable air during those 3 days so we would be comfortable while they worked was an added bonus. The employees at Cuesta’s were professional, hard working, and knew what they were doing from start to finish on the project. I’m loving my new Trans AC and can already feel the difference in my house. I would recommend them for all my air conditioning needs.Robert BeachJensen Beach, Florida
Cuesta Air did a fantastic job from start to finish. They were prompt and courteous. Knowledgeable about the products. Answered every question and didn’t try to up sell us. They always had someone answering the phone. Dennis was super to work with. Their work was neat and efficient. Would recommend to friends and family.
Wonderful experience! Have used Cuesta for the last few years. You will not find a better air conditioning company in the state or country. Dennis is the real deal. A guy who is honest and very hard working. Please call him for all your air conditioning and heating needs. You will not regret it. Oh, and his office manager is a delight to work with too!
I have been a customer of Cuesta A/C for more than four years for my business and personal home. I have been extremely satisfied with their service and especially with their responsiveness in situations of emergency . Additionally, I have always been given satisfactory explanations when they were required. Dennis, the owner, is very knowledgeable and very attentive to its customers.
Chris and Adam came to install a new A/C unit, compressor and air handler.They were on time, very professional and polite.They worked very hard all day and the installation is extremely professional and neat.They cleaned up after themselves and showed me how to use the new unit.I would highly recommend Cuesta , especially these 2 young men. They were both excellentThank you so much
Our inside motor went out, the company was able to have the part replaced on warranty which saved us a lot of money. Because the schedule was so busy for the staff, the owner Dennis came out and replaced the part. That was jaw dropping, he did not even mention he was the owner until he completed all the work, he was humble, knowledgeable and hard working and he took a lot of time to ensure everything was running properly. The next week the maintenance was scheduled and performed, additionally Michael removed loose metal from the inside unit and secured the thermostat, and just like the owner, humble, knowledgeable and hard working. The interaction with each employee/owner of the company has been outstanding, from my first call with Joey the after hours technician, to the office staff Cathy and Juliette (Dennis lovely wife), to Dennis and Michael, each one individually were top notch professionals, it was refreshing to have genuine people that seemed to care sincerely about every step of the process, and their client. This is the old school type of service that is very rare to find now and combined with the most modern training and technology resulting in an outstanding staff, you can not go wrong with Cuestas.
Outstanding customer service! These guys called me back immediately and were at the house in an hour. The service man, Dennis explained everything, showed me the bad part and fixed it promptly. I can’t express how nice and professional these guys are. This is the way to do business!! Just call them!
Andre was an exceptional technician. My HVAC service with Andre was very knowledgeable and thorough. He Answered all my question and dealt with my concerns like a professional. This company is reliable, dependable and affordable. All of my future services will be with Cuesta’s air conditioning and heating, inc.
I called Cuesta for AC service and they were quick to respond, the office staff, Christine was very polite and professional. She was on point with everything she promised to deliver, the service guy came on time and diagnosed the problem, fixed the issue and called me immediately to let me know the outcome. I was really happy with the level of service I received from Cuesta, they are very honest and friendly and I would certainly use them again and recommend them to anyone.
I’ve used Cuesta’s AC services over the past few years, with complete rip and replace at two of our homes as well as annual servicing and ductwork during remodel jobs.Dennis, Julia, and their entire team are one of the most professional, knowledgeable, and courteous vendors I’ve dealt with. They quote a fair price, arrive in a timely manner, complete the work, and cleanup behind themselves. They frequently find “extra’s” that they resolve without question while onsite (“we saw this and took care of it for you”).I cannot say enough good things about this company...If you need AC work done right the first time, these guys are it!
Our AC went out at 7pm on a Tuesday night and I called Cuestas and they were at our house in 30 minutes. The gentleman that came out was very friendly and professional. The prices were affordable and he made sure we were 100% happy and our house was nice and cool before he left. I will definitely be using them again in the future and will highly recommend them to my friends and family.
Dennis is very prompt and reliable. Our air conditioner broke down on a Saturday night, he came out Sunday and had a new unit installed first thing Monday morning. He was also very helpful in assisting us in finding other quality tradesman who were also very prompt. Do not have any concerns using Cuestas.
Very professional technicians & wonderful office staff. Our AC broke & they ordered a new one. They were nice enough to bring us a portable AC. The technicians did a great job & even cleaned up when they were finished. They explained everything they did & even showed us how to use our new high tech thermostat. Thank you for your help.
Cuestas service is outstanding! This company is honest, professional, and every technician does amazing work. Michael, Joey, and David have all serviced our air conditioner. All dependable and proficient and very, very pleasant to work with. We recommend them highly. 5 stars for sure!
I would like to Thank the Company for being so nice and understanding. And I would really like to say THANK YOU to Telly, Christine, Eric and Mario they have great hospitality. Just for that I would recommend them to keep up the good work and give yourself a pat on the back. Respect and patient goes a long way and this company show me that there are people still out there that can make a person smile again. Once again THANK YOU
The young man that came out from Cuestas showed great customer service starting with the initial phone call. He arrived quickly diagnosed the issue with our system ( low Freon) due to a leak. He explained how much was needed, the cost and what our next step should be. This was a weekend call and everyone else I reached out to had ridiculously high rates. I will definitely use them again.
As a Realtor, its important for me to have honest, reliable, and fair contractors to refer my clients to when a need arises. From the first moment I met Dennis, I was impressed by his professionalism and his knowledge of the business. He stands above the rest in many ways and while for many trades I offer my customers three names to choose from, I tell them Dennis is the only A/C guy they need to call! World Class Service second to none! Dennis now takes care of my home and my rental A/C through his maintenance program, as well as members of my family.
Cuestas has been very wonderful to work with. Their team is very pleasant and professional. Anytime we have called we get a call back immediately and someone comes out right away. We had some issues with our powerline so it kept causing issues with our AC. Everytime we called they came within 20 minutes. Even on Thanksgiving. Great company and great people.
Great service! Dennis is very friendly and efficient. He fixed our small a/c problem in no time and informed us of everything we needed to know. He came out the same day we called for an estimate and was at our house within the hour. We will definitely use him in the future for our a/c! Thank you!
Service above and beyond, and Im hard to please. COURTEOUS,PROFESSIONAL. I had an issue with installation which was a perception issue and they resolved it completely and they really didnt have to. Chris and Andre did the job very professionally and I am highly pleased. HIGHLY RECOMMENDED. I interviewed 3 companies and Im glad I went with Cuestas.
After 12 years, our upstairs unit finally gave out. Cuestas came quickly and got it working on life support until they could come back the following week and install a new unit. Just our luck, the downstairs went out the following week. Dennis found us a great deal on two units and the install went flawlessly. Very professional company!
Great Job Dennis!!! I really appreciate you coming through for us. Without you, we would have been forced to stay at a hotel for the weekend. With a large dog in tow... a weekend with a broken A/C is no fun. In addition you could have pushed me into a new unit purchase, just as others have tried. Your honesty has won me over as client. Way to save the day. Even in the dark, and through waves of mosquitoes.I highly recommend Cuestas HVAC to all. Thorough, efficient service and fair prices. I may yet replace that unit eventually, and will be sure to give you guys a call. Thanks again for a job well done, even after a long day of helping others.
Cuestas Air Conditioning installed a new AC system in my house a few years ago. Today they sent a young man Andre to my house for a check up. Im very satisfied with the unit they installed and the service they have provided. Andre was very respectful and I appreciate the service he provided.
Just had our first a.c. breakdown, called Cuestas and Dennis was here within the hour! He quickly found the problem and had the unit running in a few minutes and explained the problem in the process. Cant say enough good about this company. I now have a maintenance contract with Cuestas and the peace of mind that comes with it! Would HIGHLY recommend!!
Call out yesterday for a bad blower motor and the technician recommended replacement of entire system after speaking with the office or $1500 for a new motor which they did not have in stock. I got a replacement module for the motor for $120 today from an honest HVAC repairman installed it myself and am back cooling as we speak. Would not trust them for repair work they may do good installation work but we will not be finding out for ourselves.
We have worked with several companies but Cuestas A/C tops all..They provide through service, do not care how much time they spend even when it is a contacted price work. They finish the work until we are satisfied. We now use Cuestass for our 3 businesses,, two homes. We have recommended them to several others and every one has actually Thanked us for recommending Cuestas. We would never use any other company if they continue to work the way they work now. The price is always reasonable even if it is an emergency work.
Cuesta’s Air Conditioning & Heating Inc. Arrived at our home at the scheduled time, to perform maintenance on my AC Unit. Dennis wore a mask as a precaution and consideration for the homeowner . With the maintenance check and cleaning , I can be assured my AC is functioning well and saving me money.Thank you Cuesta’s!!!!
Mr. Cuesta replaced my unit a few months ago and has been nothing short of exemplary he was professional, friendly, patient and knowledgeable.He fully explained my options and went over the pros and cons of each in an understandable and detailed way. He also checked some of the other existing hardware and wiring. It is a refreshing experience to deal with some one as honest and capable as Mr. Cuesta in a world with an increasing number of shady businesses and individuals. Their maintenance plan is the way to go & I look forward to working with him for years to come.
Weve used Cuesta for over three years now. All of the service people have been extremely professional, helpful, and kind. We have needed to call after-hours and having a person on-call 24/7 is such a relief! Wed suggest them to anyone looking for reliable, affordable coverage.
Joey is absolutely amazing! He came out to my home after 10 and was so professional! He walked me through every process, took care of the problem and made sure everything was working before leaving. He was truly outstanding and I was amazed by how diligent he was. We as a business and as a family will be using your service again. Thank you for your Phenomenal work and staff!
Ive been working for Cuestas Air Conditioning and Heating for a little over 3 months and I am elated. Thus far Ive experienced integrity, service before self, and excellence in the trade; all qualities that I adopted from my military experience, and now demand from an employer. I reccomend our services to everyone on the treasure coast!
Cuesta’s HVAC Always does an awesome job regardless of the time or day of the week. We have known Janice Cuesta for the last five years and have done numerous jobs with him as well as annual maintenance contracts on our primary residence. All of his people have been wonderful to work with and Dennis is a first class business owner! Five stars all the way. Alan and Janni
Cuesta is a company I am truly happy we have...The techs are Extremely knowledgeable, Respectful, and professional. They took their time assuring that everything was inspected correctly. If I had a question they replied with a detail explanation. We all know that Florida is very Hot and we depend on our AC to work properly with Cuesta we will get just that. I will HIGHLY recommend CUESTA as my #1 for all my AC needs. Thank you again. D Hall
It has been a rewarding experience to have Cuesta,s Air Condition company install our new Trane 3-ton 16 seer HVAV . Dennis Cuesta President his wife Juliet and his dedicated team, Gabe and Adan did a outstanding job installing the equipment. When they were done, they made sure the work area was clean and neat. Dennis also gave me a tour of his well maintained office and shop area. We highly endorse Cuestas for your heating and cooling needs. Peter & Betty Brouwer Port St Lucie
Chris came to my home in a thunderstorm less then 25 minutes from my call. He was very professional. He had my a/c running ..explained everything to me . He went above and beyond making sure the entire system was running efficiently. I plan on using Cuestas for any future needs.
Had a wonderful and positive experience with this company. Very thankful for the speedy and punctual service, had an emergency and they came out same day! The Team is very knowledgeable, patient, and honest, going as far as explaining what happened ,why, and how to prevent it. Also love their Maintenance Program!
I currently work at this company and I have seen first hand the honesty and quality of work this company provides. I once made the mistake of overcharging a customer by $15.00. The owner personally called the customer and said they had that credit with the company. Most companies would have let that slide, Cuestas air conditioning did not.
Tech poured water down my pipe from second floor ended up leaking through ceiling due to busted drain pan. Since it was Friday I was told to open the windows because he had to pickup steaks from Winn Dixie keep in mind this was the 5th time they came to my house the technician chris is the best one they have. Later today I get a call from Dennis the supervisor stating that the issue wasn’t there fault bs he forgot the I paid for two maintenance inspections. I guess that was an oversight. All in all save your money. The issue just got fixed thanks for nothing cuestas
Mr Dennis and his team has being looking after us and my neighbours since we moved here about four years ago.They are always pleasantand 100% professional and punctual .the follow up from customer service is 2nd to none.We have signed up with them for a annual service ,which works out great.I would not hesitate to reccommend this great company.Congrats Dennis Well done
Called the original company that installed a new Lennox system in my home 2 yrs ago and they said they no longer service my zip codethey recommended Cuestas air and i called with my issue at 4:30 on a Friday evening, they said they were booked till Tuesday of the following week but because my a c was down and not working at all they, would see what they could do.By 6 pm a service tech was at my home confirming the diagnosis and arranging my replacement for later that evening. By 8:30 i had a new blower motor installed and my home was cooling down. the warranty took care of the motor and i paid the labor only, just as the Lennox warranty states. I will use them again in the future if further work is required and if asked i will refer anyone to them in the area. Great service! Thank you!
Everything was good until they came to my home for the yearly maintenance, Casey probably left a screw loose and there is a noise now. I called immediately after about the noise and they want to charge an $80 fee to come and fix it. They dont want to take responsibility for their actions.
Thank you so much for the follow up and follow through. I am confident about the thoroughness of the estimate and the explanation of what is to come. Dennis you are a stand up man and I appreciate your honesty. Thank you for making me feel confident about what is to come.
Total reviews rating 4.8
190 Reviews for Cuestas Air Conditioning & Heating Inc 2023:
Review №1
2022-01-17Cuestas is an excellent company to handle your air conditioning needs. Every employee you deal with from the beginning with your initial call, the service team and the owner Dennis are professional, responsive and trustworthy. When are our AC was not working properly the technician explained our options and gave us the price for repair or replace. We did not feel pressured in what our decision should be. Our questions were answered in a manner we understood. We decided to replace our unit. The price was reasonable, the installation was done timely and with expertise. At completion, Dennis, the owner, came to inspect the work. He makes you feel like a valued customer. We have been using this company for 2 years and will continue to be a customer.
Review №2
2022-08-05Had a service call several days ago. The problem persisted after the tech left, it wasn’t repaired. We called back this morning again, the kitchen was 86 degrees. Andre, a trouble shooter/ supervisor came out. He spent A LOT of time here, calling the prior tech to ask various questions etc. He eventually, after analyzing the various aspects of the I ssue, was able to fix it. Truly a top notch, professional individual in Andre. Andre is an asset to the company akin to a conductor of a symphony who can also play every instrument. I am a business owner for 44+ years and counting. I wish I had all employees that performed as Andre did. You have a winner in Andre, Dennis. Keep him!!!! When I asked what we owed him he said you paid for a job already, no need to pay again to get it right. HELLO!!! .’:;/&$$@@%+/)’Glad to see Dennis is doing so well, I remember when he was the only tech n his wife worked the phones. Keep up the good work Dennis! Happy to refer you to every one....
Review №3
2022-04-27Cuestas Air Conditioning did a great job removing my worn-out Trane system and replacing it with a brand new one. The installers, Gabriel and Mario, were professional and answered all of my questions. Equally as important, they left the place spotless.Two weeks later, Andre performed a follow-up visit to drop off the service manual, the warranty info, and to ensure the system was installed and operating properly. Dennis Cuesta came by two weeks later to drop off the permit and performed what I would consider a final QA of the work.From start to finish, everyone, including the office staff, delivered top-quality customer service. You can tell they take great pride in their work and it shows.I highly recommend Cuestas Air Conditioning.
Review №4
2022-04-25Staff is really nice all around. Super responsive and always in a timely manner. I ended up buying a maintenance plan with them, so that I can continue to utilize this company in the future, and be covered for any future issues. Would highly recommend.
Review №5
2022-07-07We had a late night AC issue and called Cuestas in hopes of finding a capacitor on extremely short notice. I spoke to their answering service who was very nice and was called literally within a minute by one of Cuestas service technicians, Aaron. He was SO helpful and was more than willing to go out of his way to help us get to a quick remedy before our house became a sauna. We will definitely be saving their number and using them for future AC needs. Thank you so much, Aaron!!
Review №6
2022-04-08Our A/C was freezing up immediately. The ladies in the office were so very nice and helpful. Andre came out the same day and within 30 minutes my unit was up and running again. He was amazing and very knowledgeable.
Review №7
2022-04-20Dennis and the entire crew at Cuestas AC are the most professional contractors that I have ever met they go so far beyond what I personally think they should to make sure your experience is absolutely the best any company could ever deliver, saying that Cuestas install 2 variable speed Trane units at my house and i couldnt be happier with the with the performance of the units or the 5 star treatment I received while they were doing it. i would highly recommend Cuestas to anyone in need of any AC work, repairs, or installation . thanks guys
Review №8
2022-06-21Dennis and his team provided superior service at a reasonable price. They were professional, knowledgable and courteous. Dennis was instumental in explaining the various types of systems Trane offered so that I could make the best informed decision. The install team answered my numerous questions and Dennis followed up to make sure that I had a good understanding about the system I purchased. I highly recommend Cuestas AC & Heating, Inc.
Review №9
2022-05-10This is a great group of professionals. We’ve been customers for several years and every time we work with them, it’ goes smoothly. They know their business and are congenial and on time. We wish other companies were as capable. Highly recommend..
Review №10
2022-05-02Dennis came out in the middle of the night to unclog the drain and get my ac working again. I have been with cuestas since I bought my house. They installed my ac 3 years ago. He is the best and I wouldnt use any other company.