English Air Inc. in Orlando
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Orlando, Orange County, Florida, US
Service options
Site: https://www.englishairinc.com/
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:12–5PM
English Air has been fantastic!! From first visit to install the staff has been ultra friendly and accommodating! Roman came for my in home consultation and took me through all the info and options I had. Anton sent me an estimate that clearly stated what was included with each estimate. I can’t believe they got everything done in one day. They had to demo an existing closet with the old handler inside, remove it, remove the old outside unit and install all new. Roman, Isaiah, and Tom were fantastic. Super friendly and hardworking individuals. Thank you, English Air, for the new AC, and having such great staff!
Great company! Out of all the AC companies I have dealt with, English Air Inc. is my number 1 go to company for commercial units. Roman fixed our Johnson Controls commercial AC system at our apartment complex. Thank you Roman for answering all my questions, your thorough work and making sure our system was in tip-top shape.
Everyone I dealt with was courteous and once the extent of need was determined for my 23 year old heat pump & air handler, we decided to replace both units the very next day. I received a text message letting me know that Dalton was on his way, arriving at the scheduled time, to begin removing the old units, accepting my initial (50%) payment. About a hour later, a second tech, Fareed, arrived with the new units to be installed. Both Techs were very pleasant, answering my questions, as they went about their work. They hauled away the old units, removed all packaging, trash and debris from their work areas, helped us setup the App on my Smart Phone, demonstrated basic functionality of the Thermostat, asked for and answered question from my Wife and I and accepted our final payment for our new system. When we asked about routine services, Dalton explained about their annual and semi-annual programs and would have some calls us to follow up on our interest. This was a pleasant experience compared to our previous experiences with A/C problems and we are appreciative of the professionalism shown by everyone we’ve dealt with at English Air Inc.
I am Beyond satisfied. I am impressed with, and grateful for, the care, attention, service and professionalism provided by English Air throughout the process of the purchase and installation of our Daikin AC. After the installation was complete we had a problem connecting the thermostat to the internet. This issue was promptly responded to and rectified. Today, technicians Eli and Fared came to our home and provided the service required. These two gentlemen could not have been more respect, patient or professional. Both technicians were clearly very knowledgeable about the products that they service. Eli went above and beyond to provide comprehensive customer education about how our newly installed equipment works. Because of these positive experiences, effective communication and the high quality products that well meet our needs I can very confidenly recommend English Air to my family and friends.
My AC unit stopped working and it ended up getting up to 87 degrees in my home. I called Rhiannon and they had someone out 2 hours later. Eli came and fixed the unit. He was super helpful and professional. He showed me what he was doing and actually fixed it. I have had Hvac representatives from other companies out before and this was by far the most pleasant experience yet. Highly recommend them.
Anton and his team have been great. They installed a new handler and condenser for me and everything has been great so far. Eli and Isaiah made sure the install was completed to my satisfaction, and without any issues. Anton is easily reachable if I have any questions about my new system. Also important to note is I compared quotes from 5 different companies and while his quote was not the cheapest, it offered the best unit (both in brand, SEER rating, and variable speeds VS single/two stage from other companies).
I am very happy with the service we received from English Air! They came out the same day I called. Everyone is very professional and polite. Dalton did a fantastic job and fixed our problem. We will definitely be using their services again. I plan on hiring them to do maintenance on both of our air conditioning units.
Dalton showed up on time and was here to do the yearly maintenance on the 3 condensers and 9 indoor units. He was very thorough on the maintenance and cleaning of the systems. He also did a full cleaning on one of the units per my request. I asked him to clean another indoor unit but he looked at it and said it was not needed on that unit yet. I appreciate the honestly and professionalism that Dalton demonstrated during the service call.
Anton and the team did a fantastic job replacing our AC system. They were out quickly to diagnose the problem, quote the replacement, and get me on the schedule to replace my old unit. The team that did the installation was professional and made sure I understood how the project was coming along throughout the day. They also took the time to educate me on the new system. If you are looking for someone you can trust, call Anton and English Air!
My first experience with English Air after my longtime AC man retired. They were a referral from a friend, and Im very, very pleased with the results. Extremely professional from first phone call all the way to the summation report of my tech (Eli). This is an older house I recently purchased and the systems needed a thorough inspection and I needed an education of the different controls. 5 stars.
2021 UPDATE: 5* service every time is not just a motto for this team. Every interaction and associate was a pleasure and they made the whole process easy. We decided to replace our entire AC unit and are extremely happy with our new Daikin unit. They even went so far as to provide a free service to keep our old unit running until they could install the new one. No reason to look anywhere else than English Air!2018 Review:Highly recommended. Excellent service and easy to work with. Was extremely pleased with the unit installed, the workmanship and competitive pricing. Anton is highly knowledgeable and guiding me along through the process. Will definitely use again when the time comes.
I had a unit installed in our Florida room. The technician who came, Eli, was very polite, did a good job. He Made sure that the area was left clean and offered options for receipt of the invoice. I feel as if the company stands behind their work so if I have a problem, I can rely on the guarantee. The telephone attendant, Faith, was also friendly and accommodating to my own schedule changes. It felt like I was receiving red carpet attention. Would recommend!!
Exceptional service!!! Roman and his team were spot-on. We felt incredibly confident in the team’s knowledge and skill. He has installed units in two other homes in our neighborhood and came highly recommended. After hearing the reviews from our neighbors, there was no one else we would have gone to!!! So very happy with the AC unit he suggested....love all the bells and whistles and trust that this unit will keep our family comfortable for years to come! When we need to replace our second AC unit, we will definitely call Roman.If you are looking for someone who is highly knowledgeable, incredibly professional, that provides a quality product at a fair price, Roman and his team are the ones to go with. 5 stars!!
Thank you! I am very happy to have found English Air for our AC replacement. We did a lot of home work with multiple estimates. We received the best deal with English Air and I am very happy with the Daikin product. Installation was a breeze. I would highly recommend these guys if you have any AC needs.
I had a very positive experience with English Air Inc. The technician, Eli arrived on time and walked me through his diagnostic process. He was able to pinpoint at the problem and he clearly explain to me what it would take to fix the problem. The repair was done within a reasonable amount of time which made me a happy customer. I commend Eli for his courtesy and professionalism. He knows his stuff. High marks to English Air Inc.
Thank you English Air for your prompt, excellent service at a really fair price. Our system failed on a Sunday morning. I called English Air, they quickly responded, found the issue (broken blower fan motor), found that the motor was still under warranty and obtained and replaced it with in 1 day.They use phone, email and text messaging to let you know the status and scheduling and are quick to courteously reply to any questions you may have.We are extremely satisfied with their service and give them our highest recommendation.Thank you Anton and Roman!!!
Just wow. Moved into a new house and English Air came out after another company said we needed 2 brand new units for the house in Winter Garden. They sent Eli out and man is he amazing. Extremely professional and one of the nicest people Ive met. They fixed all the issues and my AC is blowing cold as it should!
Eli and Isaiah installed my AC unit and air handler today 07/19/2021.They completed the installation in timely. The job is clean and Eli show me how to operate the unite. we were very hot with temperature 90 degrees inside. AC now is cooling. Thanks again Eli and Isaiah for the good work. You gays deserve a big expensive dinner tonight.
Short version: Our experience with English Air today was absolutely wonderful. I could not recommend them more highly, the high rating is well deserved. And our tech Eli was amazing, give this man a raise!Full story: My wife and I bought our house a few years ago and we knew the AC unit was older and may have some issues. Each year theres been one small issue or another and each time weve tried a different HVAC company because the service has never quite been what we were hoping for. Every time in the past it took at least two visits and we had to fight not to pay a second diagnostic fee since the first diagnosis was wrong.I looked at a ton of Google listings to try and find something better when our AC went out last night. I saw the high ratings for English Air and I was hopeful but I must confess also a little skeptical, wondering if the review score was being padded somehow. Its not. This is just genuine first class service if my experience today is any indication.They were incredibly kind and courteous from the moment they answered my initial call to the end of the service visit. They were very communicative as they worked on getting me on the schedule as soon as possible and arrived even earlier than originally projected, very soon after I first called (which is a great thing in Florida where a dead AC is always a big deal).The tech, Eli, was great! He did a thorough job checking out the system to make sure what he was fixing was the real issue. He was very kind to explain everything to me as we went along, helping me to understand better how my AC system actually works and exactly what was causing the issue and how I could deal with it myself in the future, costing them potential profit from more service calls but earning a loyal customer with that level of honesty and helpfulness. In the end he identified not just the present issue but the underlying factor that was contributing to it and was able to fix it then and there with a creative solution that cost me nothing extra.Next time we have an issue with our AC I know for sure who were calling.
Updated 01/30/2020As a result of testing by Roman, it was determined that the 35 year old heat pump was no longer functional. He provided a recommendation and quote during the same day. I consented to installation of the new heat pump during 01/14/2020. The installation crew arrived on time, and got right to work. All went well, and the installation was completed by approximately 4:00 p.m. Guidance regarding usage of the new thermostat was provided, and appreciated.The crew worked well together, and even removed some old parts from the premises. I recommend English Air, Inc. Their work is high quality, their crew is friendly, informative, and efficient, and the pricing was certainly acceptable. They did a great job for me.Hello. Chen in the office was very helpful at the start, and provided all of the information I initially requested. After checking my schedule for the next day, I contacted her again, and she was able to schedule for the next day. Technician Eli arrived at approximately 12:00 p.m. after which we discussed the issue with the house heating system, and he got to his work. He checked multiple issues, and explained to me what he had discovered, and what the solution is. I agreed to have the repair done. The heating system was tested and worked effectively after the work was done. I also asked Eli to check the air conditioning system, which he did and reported his findings, which were positive. He was on the job for approximately 2 hours, and he addressed the issues, and completed the system repairs. I appreciate the professional presentation of the company, and the services provided for the cost. I recommend English Air Inc. as a candidate to provide air conditioning and heating system services.
Ive used English Air to install several new AC units for my rental properties. I had an old AC unit that was installed by another company before I knew of English AIr. The AC stopped working because of a burnt out circuit board. I took a picture of it and contacted English Air first thing in the morning before they opened and they got back to me right away and had someone at my rental within 2 hours with parts in hand. The technician installed the circuit board and checked to make sure there was no other hidden damage to the AC unit. He also changed out a Capacitor for the outside unit as that was not operating at 100% and may have caused a future problem. AC was up within 2 hours and tenant and I were very happy. So great responsiveness as no one likes to be without AC in Florida. Their pricing is very good and didnt cost an arm and a leg. The technician clean up after and was on his way. Everyone at English Air is pleasant to work with and customer satisfaction is clearly their number one priority. You wont find a better company in central Florida.
English Air was recommended to me by a good friend. I was looking for a new company for my A/C maintenance. I spoke to Chen and she explained the maintenance plans they offered. I called back and scheduled an appointment for the next day. Roman arrived and introduced himself and his assistant. They immediately went to work and serviced my system. I asked Roman about different systems and he was very knowledgeable. My A/C system is 14 years old so I am looking towards the future. I was very satisfied with the service and professionalism that English Air provided. I am very pleased I chose them for my A/C service. I highly recommend English Air for your A/C needs.
English Air is a top quality company who I entrusted to help my elder parents. They were very professional and very caring from the beginning. The owner came out and spent quality time and explained what could be done. They send updates on arrival times for their employees so you don’t have to guess or wonder if they are showing up. If you are looking for a company who has old fashion work ethics, then this is the company for you. Note that I had 3 other companies come in for estimates and what a joke they were. 5 minutes in the door and they knew everything...which was how deep they can get in your pocket. Go with English Air and you’ll be very happy!
Good afternoon,Our AC unit was no longer cooling our home and we reached out to a company called English Air. I am so glad I did. The name of the technician who came out to our home was Eli. Eli, I am so grateful and thankful to you and English Air for the outstanding service. Eli walked me through the entire process and thoroughly explained how important it is to keep your AC unit clean and how important it is to change out the filter and have it maintenance. We are greatly appreciative to him and I will be definitely be recommending your company. Eli again Thank you so very much!!! The Overall service was outstanding you guys rock!!
We have been using English Air for 7 years now and they are hands down the best AC company in the State of Florida!! We have been through 4 other AC companies before we found English Air who specializes in Daikin equipment. They not only fixed all of our issues here at Muslim Academy of Greater Orlando but they went above and beyond at all hours of the day! I would give them 100 stars if I could. Honesty, Integrity, and Experience is how I would best describe English Air. I also have to mention Roman is extremely knowledgable and personable every time he comes out, we love English Air! Our equipment is now 11 years old now and no issues!
After comparing AC companies, English Air seemed to be the best for quality of AC units , workmanship and customer service.I was right in my research. From Antons ( the owner) knowledge of what my house needed to be kept cool, to the installation, clean up, follow up. I had several questions about the whole process and Anton was extremely knowledgeable. My brother in law (based in Orlando too) has also used English Air and is a very happy customer.What we purchased (I recommend).Install - Daikin 2 ton 18 Seer Variable Heat Pump with Variable Speed Air Handler.Its super quiet, runs a lot more efficient that my old Goodman. The cool thing is the wifi set up. I can adjust my ac settings on my way home from work.Thanks again Anton & team!
If we were able to give more than 5 stars, English Air Inc. would have deserve the highest available. We would like to say thank you to the whole team. You guys did a great job installing our new 18 Seer AC system . Not only did you guys did a great job, but Anton the Owner also did a superb job in explaining the pros and cons of different systems and brands, which helped us makin the decision for the system we chose.
Thank-you to Roman, Eli, Isaiah, Anton, Chen, Faith, and anyone else who was involved. Great customer service all around. And a brand-new working AC!Roman, Eli, and Isaiah did a good job on my home AC replacement. I appreciate Eli and Isaiah working late into a Friday evening to make sure I was taken care of.When Roman visited to make a follow-up adjustment, he went above and beyond to answer my questions and to develop solutions for my air flow concerns on the far side of my house. For that reason, Roman wins the MVP award.Anton was generous with his time, even after-hours, to answer my questions and explain things to me over the phone. I appreciated that.Isaiah damaged my lawn when he got his truck stuck, but that was partly my fault for having him park on the lawn. 🤣 And the efforts to free his truck gave my neighbors and I a chance to bond as it became a neighborhood-wide effort. So, Isaiah still deserves a 5 star rating!Thank-you, English Air! Keep your phones on- Ill be recommending you to my family and friends!
English Air recently replaced an old AC unit at my house and they did an amazing job. The team was very professional and knew exactly what they were doing. They explained everything about the new system in great detail, and walked me through on how to operate the new thermostat. They even offered financing options that made the cost of a brand new AC system a little easier to bear. Truly exceptional service at a reasonable price!Update: After having the system installed a little less than a month, I have already seen significant savings on my electrical bill, which went down by about 40% from last month. I could not be happier :)
Im an inspector and know what to look for. I enjoy getting into technical discussions with the technicians. That may have made English Airs job harder! They installed a FIT system for my home at near the same price as the other contractors sell typical split systems. (less than some!) Better temperature distribution, perfect humidity control, quiet enough to have below a bedroom window, and the variable speed compressor significantly reduced electric bill. Ive been singing their praises to everyone in my contact list!
The team at English Air did a great job in 2014 providing technical information on options and quotes for my HVAC system replacement, as well as on the installation of the Daikin equipment. Over the years Roman has provided great technical service in a timely manner on planned as well as unplanned service calls. This year (2020) when a problem was identified, late in the day on the Friday of a holiday weekend, Roman was able to perform maintenance that got the system cooling for the weekend and Anton worked with Daikin to apply the warranty, resulting in a part replacement (under warranty) being installed the next week. The support provided this year occurred in the middle of the COVID19 issue when many parts were on back order and shipping often delayed. I am very happy with the business, technical, and educational support Anton, Roman and team have provided over the years and highly recommend English Air. Thank You!
I wish I could give English Air 6 Stars because they certainly deserve it. People make or break a company and Anton and his professional and qualified techs, especially Eli and Roman make their company deserving of 6. I had a lightning strike at my house and the new AC unit English Air recently installed was knocked out of commission. Anton and his team were quick to come out, quickly find our thermostat was “fried” and make the necessary repairs. We were back up and running in no time. And to make it even better I feel their costs are better than almost anyone AC company out there.Don’t even look anywhere else for any HVAC needs you may have. Give English Air a call and you won’t be sorry!
I cant say enough good things about this company! Let me first start with Chen, who answers the phone, not only is she one of the nicest people on earth, but it was like talking to a sister! She was so informative and even found a youtube video for me to help me find out how to take off the front of my old unit!! Then, when I had questions about the quote I was given (which i thought was a little high) the owner called me personally to explain the break down. Thirdly, once again, the two nicest, most respectful technicians came out (Roman and Stephan). They communicated with me and gave me the most cost effective ways to repair any drywall or wall repairs interior and exterior including painting, because they state very clearly that they do not do that. As a female who spent 5 years remodeling my house and dealing with a lot of men in this industry. I have never experienced this sort of customer service in a long time!! Well done to Anton and his crew. I would give a thousand stars for these guys! Thank you so much!
We called at about 6pm when we realized our AC hadn’t been working all day. I had already called several places who said it was too late and they couldn’t come out that night. English Air had their techs here within 30 minutes and had the air up and running very quickly. We were so grateful for their quick and efficient service. They also did a great job with communicating when they would be here and following up after the appointment. Incredibly good experience.
Anton is a good salesman, but thats about it. We selected him after getting multiple quotes and went with his recommendation of a Daiken Heat pump. Stay away. These people arent competent installers. After they completed install (Friday) we left for the weekend and came back to a flooded condo because they failed to correctly connect the drain lines. Carpet had to be pulled, drywall cut out 1 up wall and house tented as remediation began. They didnt pull proper permits after telling us they would. A month after unit had been installed and reminding them they finally sent permit paperwork. The unit has already failed 2 months in. Theyve had to come replace parts. Find somebody more competent than English Air.
After doing some research I decided to purchase an 18 SEER Daikin 4 ton variable speed heat pump condenser for my home, and I’m glad I did. My monthly electric bill is lower and Duke energy applied a $600 rebate as a credit on my account. My Daikin unit is so quite on the outside and this is important as the unit is right outside my master bedroom. My neighbors unit (one of the most common brands), has been noisy since it was installed and continues to make noise. I’m so glad I contacted English Air and met Anton Martin and I absolutely love his English accent. He’s a great guy and very personable. Almost forgot to mention that English Air offers low monthly payment finance options which was a blessing for me. So if you think you can’t afford a new unit, like I did, you’re wrong. One more thing, my unit was installed in June 2018 and I waited to do my review because I wanted to see how the unit performed. Thank you Anton!June 2019 - Roman and Branden came by to do the regular maintenance on my unit and I cant express it enough how wonderful these guys are. I highly recommended English Air, Anton (owner) and his team are absolutely wonderful. Starting from just a phone call to the office and speaking with Chen, and even to the guys coming out to my home, its a nice experience all around. They come prepared and go above and beyond. Thanks for all you do and I feel its important for you to know that when youre finished and walk out my door, Im completely happy. You should know you have a satisfied customer and you made a difference.
We were referred to this business by an electrician we trust. Needless to say I was not disappointed. One of the members in our church who is a master HVAC had to move out of town and told me the best type of air conditioning to get. I made an appointment, and wanted to hear English’s recommendations. English Air responded quickly! Their front office staff is absolutely terrific. She calls back and sends messages when technicians are on the way and reminders of appointments. Love it! Technician came on time, disassembled my air condition and showed it was frozen on the inside and outside! Worked on it for hours and he told the diagnosis. Said it would keep doing this and the price for coming out each time. Recommended purchasing new system—they ran down what the sell and price, but recommended a Daikon( the same one the member said to get)! Pricey but has been well worth the money! They had to rebuild my base due to water damage and install, clean vents and etc. The company owners are sooo personable, he technicians, patient and professional. The only thing I believe they should consider, is with the cost of a Daikon unit, the first year of service should have been free. Even with that belief, English Air’s knowledge, and service is outstanding! 10 stars!!!
Roman is the guy! Called, said it would be about a hour before they could get to us. Arrived right on time, had problem diagnosed in minutes and fixed moments later. All in all only took about 20 minutes to get cold air blowing again. Excellent service, excellent work. Will call again for services.
Anton and his crew have gone above and beyond my expectations in all of my interactions with them. Utmost courtesy, professionalism and patience in showing and explaining to me exactly what needed to be done and why. Once, they even contacted the manufacturer of a major system part whose warranty was just about to expire, then found one in town, got it for me and installed it that same day! I think many other companies would have simply settled to charge me for a new one. This effort on their part saved me over $1,000.00!!!! English Air is go-to HVAC company!
In short, this company is impressive and does excellent work.In detail:Buying a new heat pump system is not something I had ever done, so a lot of research into brands and vendors was required. Prior to calling English Air, I dealt with several vendors, one of which quoted new systems whose prices rival those of a new compact sedan.Anton gained my trust during our first conversation. He asked relevant questions and provided recommendations based on my budget. During the official quoting process, while surveying my home, he asked questions I felt were in line with my best interests and delivering the best experience from a new heat pump system. For instance, he explained (and actually did some math) that our return vent is far too small for the size of the heat pump unit being replaced. Years of service calls to other companies (and even walkthroughs with other new installation vendors) and no one ever mentioned that being the cause of the poor air flow we had been experiencing. Anton then provided a solution. I researched his recommendations, and they were all valid. The next day I realized he never once pushed an unnecessary sale, or gimmick, and provided a solution no else had to one of our cooling issues. Knowledge, honesty and seemingly my best interests in mind. Cliche for sure, but lets be serious, as a customer for this kind of work, you want those things. I accepted English Airs quote (which was a good price).The installation of the system was very well done. The cleanliness of our home was the same condition as it was before the technicians arrived, maybe even a little better. Roman is knowledgeable, personable, explained every step of the installation process, and answered all questions I asked. I was confident there would be no issues with installation as he knows what he is doing. After the installation was completed, he provided further information on the system, how to use it, and recommendations to get the most comfort based on our needs.Overall, I cannot emphasize enough my pleasure with this entire process. Our home hasnt been this comfortable in...ever.Maybe I could have found another company as good as English Air, but I highly doubt I would have found one better.
English Air did an amazing job! Communication was great! Their service men are fantastic, courteous, professional and very reliable! I left my home for hours at a time with no worries about the service men in my home. Id definitely contact Anton if you are in need of repairs, maintenance, new units, etc!
I have used Anton the Owner of English Air for the last 9 years. He has faithfully fixed my 19 year old unit until my compressor went out. After reviewing all options with me, I decided to follow his recommendation, and purchase a high efficiency unit and it was the best decision I ever made. I am already seeing substantial savings (30+%) in my electrical bill, when compared to the previous month and the same month last year. At this rate the savings will more than pay for the unit over time. I would highly recommend Anton and English Air for all of your A/C and Heating needs. If you want, professionalism, courtesy, promptness, and no high pressure selling or unnecessary billing, English Air is the company you are looking for.
I would highly recommend English Air Inc. for your home or business. Anton and Roman are extremely knowledgable and professional. They are the team to get the job done the right way the first time. They have serviced my business and have done a complete overhaul at my home replacing an old air handler and compressor with an energy efficient Daikin 18 SEER Variable Speed unit. I have never had any issues with the quality of their work. They are honest, on time, and provide excellent services at a fair prices. I will continue to use English Air for all of my HVAC needs!
The outside fan stopped working on my AC unit, causing my home to reach a sweltering 89°F inside during the day. My previous AC installer said they would not be able to come out for several days, so we needed to find someone able and up to the task.Faith from English Air went above and beyond and was able to get a service tech out for us the same day. Eli arrived promptly and was able to diagnose the issue as a bad capacitor. Repairs were made on the spot. I am back up and running and could not be happier with the service and results.Thank you!
We recently had Anton of English Air out to fix my mother in laws heater. We had a cold snap in the weather and they fit us into their schedule quickly. Anton arrived during the time they had scheduled, and he did a fantastic job getting the heat running in less than an hour. The invoice was very reasonable, well within industry standard, and there were no junk fees or any unexpected charges. We have several properties and will only use English Air, and we highly recommend them to anyone reading these reviews!!! 5 STAR!!!..... Bruce Tindle
I usually dont write reviews, but I had to with English Air. The were on point and on time with their services. My AC had been out while I was at work, and when I got home in the evening I was sure I was doomed. I reached out to English Air which not only provided me with fast service to restore my AC unit, but also gave me a great deal on a new system. I would recommend English Air to anyone that needs Air Conditioning repair or new systems. They are great!
I love English air!! Anton Martin has been fixing my AC for at least 7 yrs now! He’s very honest, super fast and reliable! He’s always given me way lower quotes than anyone else! And always takes the time to do it right! Very super highly recommended! Thanks so much Anton!!
English Air and Roman have been great to work with. I have a VRV system that none of the other Daiken dealers I have contacted have had the training or experience to repair. Roman immediately resolved the problem with system and also identified a bad sensor that has caused one unit to not perform correctly. Highly recommend!Second Post: I recently had to replace my Daiken VRV Inverter as well as an indoor unit. I continue to be impressed by not only the tech and owner, but equally importantly, the office manager, Chen. She is extremely professional, follows-up consistently and is a pleasure to work with.
I called them to come replace my 15+ year old Hvac system. The care given by them is second to none. From the day one phone call to ask about getting an estimate to having my equipment installed. This is a top notch company. Will be recommending to anyone and everyone. Thanks again!
I used English Air about a year ago, and Anton came right out. It was not the first AC company to visit as I was new in the area (my issue seemed to be somewhat elusive to the prior AC company who didnt really figure anything out or resolve any problem... but charged me anyway). Luckily a neighbor told me about English Air, so I called them. Anton came out the same day, and he was extremely friendly, knowledgeable, and he took the time to listen to my problem as well as my concerns. He helped me understand the source of the problem I was having with my unit freezing up, while having unequal air temperatures in my upstairs / downstairs area. He told me the options for resolving the problem, and told me the positives and negatives of each option. Ultimately I went with the short term no cost fix... and he was just as happy to have helped as if I had bought a new AC. My system is still running without freezing as I consistently stick to Antons advice. I will continue to use English Air AC services because he gave me confidence in being there for my family and me. It wasnt another stop to him, it was a family he helped with a little baby that was enduring the blazing Florida heat. Thank you.
Our A/C went out Sunday and I contacted English Air. I received a call back from Anton that day. I described the nature of the issue and, due to his knowledge, he had a tremendous understanding of what the issues were and how to resolve these issues. He and his crew were out in the morning, inspected the unit, provided me with potential options, price points, and, what I appreciated the most, his professional opinion based on our specific needs. He replaced the Air Handler that day. This was at least 3 days faster than any other A/C contractor that came to the property. Anton, Roman, and English Air crew were professional, knowledgeable, and ethical. Phenomenal experience.
With Anton Martin and English Air Inc., our AC problems were handled directly by Anton himself ,and he helped us make an informed choice for our new system. If you call one of those mega-big AC companies, do you think youll get customer service directly from the owner of the company? Good luck with that! Anton himself came out to our house after his service tech diagnosed the problem. Anton explained all our options, as well as the pros and cons of each price point for a replacement AC. No hassle, no pressure. We got a new Carrier system for a great price, and my family is cool, comfortable and happy! Just 2 weeks before getting our new AC from English Air, my neighbor replaced his with one of those big Del-AC companies. He paid almost $500 more than we did for his smaller & less efficient unit. Dont make that same mistake.
Roman Baugh is so helpful with any questions I had about the maintenance of my AC. He was also very polite and friendly. Did an awesome job of checking everything to keep my AC running efficiently. I would highly recommend him for your maintenance or new Ac installation or repair service. He also installed my unit 3 years ago.
My daughters AC was making a terrible noise and we needed to shut it down. She is home schooling four of our grandchildren and it was Thursday afternoon. One of her daughters is very ill. The owner of English Air, Anton, called me early Friday morning and dispatched a technician named Eli. He diagnosed the problem,replaced the fan motor and had them running by early afternoon. Great competent service. A real pleasure to work with.
This was a very fine experience. Chen the inside person was wonderful. She arranged the appointment and mechanics showed up right on time. When Eli and Brendon arrived they were very pleasant. They checked outside unit as well as inside air handler. Only needed Freon but cleaned line as well as coils. I would recommend them to my neighbors.GOOD EXPERIENCE. Thank you English Air.
I have used English Air for easy and tough jobs for years. They can handle it all.They not only do a great job for a fair price, but they stand behind their work. Some time ago a technician that is not with them any longer came out and did some repair work on an inside coil. The repair failed. The owner of the company came out and spent 3 hours of his own time AND recharged the unit at no additional cost. Freon is not cheap... forget the money he lost not being on another job - he came out of pocket to fix it and make it right.Wish more companies were like this.Thank you English Air!
I’ve been using this company for over ten years. Anton and Ramon are reliable, trustworthy and excellent in their field. Anton changed something the original AC company installed, and has shaved $400 from my electric bill per month since he did it 8 years ago. Customer for life.
Words cannot describe the gratitude I have for the sacrifices Anton and his team made to address an emergency situation when our Daikin Air unit malfunctioned after a lightning storm. He not only responded quickly for the first and second calls; Anton remained poised and professional throughout a potentially volatile situation. His calm and jubilant behavior combined with the skill to perform the job made the repair quick and efficient. I would highly recommend English Air without reservations. From Chen in the office to Anton at the top. ⭐️⭐️⭐️⭐️⭐️ Is displayed.
Anton and his crew were extremely professional and very fast at getting everything installed. I called them out after being told by another company that I needed a new unit and Im glad a did. Im very happy with the unit installed as well. Thanks Anton and crew for all of your help! I highly recommend them and will continue to use them in the future.
These guys are very professional, super friendly, and knowledgeable. They service our AC units at work, and I had a chance to meet them there. I began using their services at home about a year ago as my AC unit was beginning its slow decline towards obsolescence. They helped me repeatedly with fixing what they could, and helped me navigate through the purchase of a new AC unit about 3 months ago which was expertly installed, and running great.
English Air was responsive, thorough and very competitive in replacing one of my units. Anton gave me 3 options with which to choose when replacing my upstairs unit. He was available via text any time I needed him and arrived at his scheduled time when he needed to visit. I highly recommend English Air for any service, repairs or installation.
English Air is an honest hard working company. They saved me over $800. I had another company come out and quote to fix my ac/ heat. After getting a vibe that something wasnt right I called English Air. Eli came out the very next day and found wires disconnected and the real issue. He helped prevent me from being scammed. I wish all companies were honorable like English Air.
Antwon was one of the co owners and came to my home today and did an awesome job trouble shooting our air conditioning problem. He was prompt and provided excellent service. I will give others this company’s name for their knowledge and top notch service. Thank you for a job well done!
I have used English Air at my home as well as my business and highly recommend them for their service, repair, and installation work. My technician, Roman Baugh, has great customer service skills and communicated with me throughout the process which put me at ease in knowing the work was being completed to my satisfaction.
I would give more stars if it were possible. We had many units not working at our very busy hotel property due to a power surge. We have a very complicated and highly technical system that cost over $1 million to install. We had heard that English Air was one of the very best and most highly skilled to work on this type of system. Anton drove quite a distance and moved his schedule to help us in an urgent situation. He got it up and running quickly and we can’t be more appreciative of what he has done. I would give 50 stars! Thank you so much English Air!!!
My AC issues were during the busy summer, and I appreciated how English Airs Tech was honest with their scheduling and called to keep me updated; rather than letting me sit at home hot and frustrated waiting for someone that MAY come. The service was fast, the technician was friendly and listened to us describe the symptoms; rather than just going in and replacing parts all over. I will be calling them again before the busy season to fix any potential issues before they start. I would (and do) highly recommend English Air to any one I know looking for AC work.
English air has been serving my commercial properties in Orlando for more than 13 years.Anton and his crew have always performed great work and never overcharged for their services.He’s always my first call when there is a problem.Dave Campbell,Facilities ManagerSparkling Image Car Wash
Outstanding service and follow up. Had a high efficiency replacement and the system is fairly high tech. Anton and crew made sure to show me the differences in the new system and assisted with the online and mobile app installations.Great customer contact skills and knowledge. Honest and affordable, highly rated.
Ive known Anton of English Air Inc for 8 years and I can say there arent enough stars to rate TRUST and INTEGRITY. There is absolutely no other place I would go for my cooling and heating needs. Anton used to service our AC back when we were renters. My landlord had problems with the AC every Summer. Some capacitor would always burn out in the dead of Summer. I recommended Anton to my landlord and he found out that previous companies were always installing an insufficient capacitor so it would burn out during high load times. Anton replaced it with the proper capacitor and that was the end of annual problems. When I finally bought a house, I knew the AC needed work. I consulted Anton with what I needed to do to the house before putting a new system in. With his help and recommendation I had our block walls filled with foam and after having new windows installed in our 1967 house. I finally had the chance to have Anton install a new AC system. To go through a major/critical decision and purchase like this with no doubts and complete trust in the quality of work is priceless. Also, Anton talked me through my new Wi-Fi thermostat and understanding humidity and cooling principles. He helped us get our settings customized to our needs and routines so we can get the most out of our system while saving on costs. Thank you Anton!
English Air keeps you informed on when they will be there plus give you the details on what they find and what they need to do about it. Will always give an estimate and their prices are good. The worker that comes to Underhill Animal Hospital is the best! Sorry Im not good with names but the same guy comes when we need them. This is the kind of business you want-friendly, reliable and they know what theyre doing. Thanks English Air!!
The most honest AC repairs in Orlando. Reasonable and understands that your time is valuable also and does not give you an opportunity window of 4 hours like some of the big AC companies that rip you off. Antoine is a very reliable guy and calls you with updates as to when he will be out there and finds the problem rather quickly! I would highly recommend English Air, Inc. to all of my colleagues and friends and tell you that they are a top notch AC firm that tells it like it is and not over priced and always courteous to customers. Nice that there is a firm this honest out there in Orlando.
I have been using English air for 5 years now. Anton and his partner are excellent. Prompt service and honest business men. They will tell you what you need and what you dont need to spend money on. They are about dong what is right not making money. The charge a fair rate and dont ask you to do more then is needed. On on occasion he was able to get a piece covered by warranty that was up in 30 days saving me $500. The next time he told me over the phone how to fix the problem and it got me up and running. He is definitely about the customer! I highly recommend them for any and all of your Ac needs
Roman made sure we were taken care of from start to finish and beyond. The whole team was extremely professional, very communicative, and quick with installation. We got our quote on a Friday and we were installed by the following Wednesday. Great company, great workers, and cost effective. Will continue to do business with them.
This company is a refreshing change as far as HVAC companies go. The short version, hitting on whats most important to consumers is this;Whats on point: Customer service and satisfaction, dependability, ownership and pride of and in the work they do, educating the customer, up front communication, follow up, professionalism, rapport and respect. They care about their community reputation; thats not commonplace, so its a business trait I highly regard.
Cant say enough good stuff about this company. Theyve helped me out twice with AC issues, once to replace a blown capacitor and again to do AC maintenance and seal a duct leak.Both times they did immaculate work and were very straight forward and honest. When they had to come into my house to do the duct work they offered to wear booties when going onto carpet which was very appreciated.They were very thorough with the maintenance, cleaning all areas of the compressor outside as well as the inside work and were able to get into my attic to perfectly seal the problematic duct areas.I wouldnt call any other company for AC work than these guys. Even if you have to wait, its worth it.
I recently had to replace my 15 year old A.C. Unit. I received 5 different quotes and Antons quote was by far the most thought out and cost effective. His work was impeccable and done on time. One of the vendors that gave me a quote complimented me for choosing Anton! He said if youre not going with me, Im glad youre going with Anton. He will take great care of you. Im extremely happy with the level of service and quality English Air Inc. provides! I would recommend them to Anyone. Thanks Anton and your crew!
I had an issue with my ac unit and called English air out to look at it. They are very professional from the time you call them till the time they were done. They found the issue and resolved it quickly. I had them check the rest of the system and discovered a more serious issue that I had them repair and one that they said I didnt have to do but would hell the system in the long run. I had them come back out at a later date to do. Unlike other ac companies that I have used in the past, English Airs techs know what they are doing, they dont tell you to need something done that you dont and they ate not pushy about the repairs that need to be done. Its hate to find a trust worthy ac company in this state but I am telling you right now, if you want a company that knows what they are doing, do the job right the first time, stands behind their work and does it all and is competitively priced, this is the company you are gonna want to use.
People are quick to find fault, but seldom take the time to show appreciation for jobs well done. We recently moved our business and home base to Orlando and had problems off-hours in the middle of the summer with the air conditioning system.Anton from British Air was sent over by Hamilton (the real estate management company) and in all the years of dealing with installation and repair people, he rated at the top. Anton was extremely knowledgeable and fast. He cut through the normal BS, found several problems that he resolved and made our apartment livable within an hour of arriving.We also found him delightful to deal with and though there were some additional problems with the A/C system, he cautioned waiting to see if the additional possible problems proved out before spending more time and money so that the unit could be fixed properly once and for all.We know how important it is to have people you can trust and we fully recommend Anton and his English Air company to anyone needing any type of HVAC services or units and feel confident that whatever charges or work he does will be valid and ethical.Sincerely,Lino
When we moved into our first home the A/C unit was very old.Anton gave us a realistic time-line of when it would need to be replaced.He has always been professional and efficient and saved us a lot of money, giving us tips on how to take care of minor issues.We highly recommend English Air for all your A/C needs.
I recently had a compressor that failed and was expecting some push back, but there was absolutely none. Anton walked me through a few things over the phone and when that did not solve the problem he ordered a new compressor. The compressor arrived, was installed, and is working perfectly. I cannot think of another AC company that I would use.
We have been a returning customer for English Air for our business needs. English Air has an excellent turn around for maintenance calls and addresses our issues without delay. The technician that comes is always courteous, polite, and knowledgeable. We highly recommend English Air.
Love this company and will work with them forever, starting with the ongoing preventative maintenance service for $180 a year(well worth it, better off catching potential problems before they bite, especially in the FL heat) We had a power outage on July 17th(yesterday). Eli, the technician from English air, came to our home after business ours and in the middle of heavy rain. Turns out the electrical surge generated when the power came back had blown our A/C motor. Not fun at all, 90 degrees in our home. Eli was great, I mean it was a true pleasure having him in our home. He communicates very well, is very honest in his appraisal of what happened and what needs to be done, and he has nothing but respect for his customers. Its July 18th and our A/C is fixed, fortunately Eli was the technician to complete the job. Ive literally never been this happy with a business before in my life. Everyone, from Eli to all the office staff I spoke with, are just wonderful people and the company really did go the extra 100 miles to make sure we comfortable again as soon as possible. Im really at a loss of words so Ill just say a huge Thank You to English Air, to Eli, and again, any A/C problems, if you want to do the ongoing preventative maintenance, it would do you a world of good to put your trust in these guys.
We bought our unit 2 years ago and we have had a great experience with the unit and the Service.Roman has maintenanced our unit and he reminds us of the quality of the company. He is very knowledgeable and personable. I have not experienced someone as kind and caring as Roman.I would recommend this company to anyone. Thank you!
I moved to Orlando 7 years ago and my first home service need was for a challenging AC problem. Fortunately I called Englih Air and Anton provided an creative, economical, and effective solution. Since then myself and other family members and friends have used him regularly and I have had nothing but great results and the same for all those that I have refered him to. I normally hesitate to give contractor referals because if they perform poorly then I am the bad guy but I never hesitate to give Antons number to anyone needing AC installs or maintenance. Truly one of the best contractor relationships I have had.
We have used English Air for several years. Anton has saved us $$$ from the big name local companies. His service is top notch, attitude always positive; he is prompt and professional. We have been very pleased with the service we have received from English Air. If you are in need of an A/C company in town, call Anton at English Air!
Anton came out to our Chiropractic office to give us a second opinion on a leaky air conditioner. Lets just say the first estimate was completely off and he and his team ended up saving us thousands of dollars which we are truly grateful for. Our system was fine but just needed a minor repair. Now, the leaking is gone and were cool again! Thank you English Air!
I contacted Anton and the team at English Air because my unit wasnt working and I had exhausted all my troubleshooting ability. The response time was excellent and Anton sent Roman over right away to look at it. I value honesty in any business and I couldnt have asked for more with English Air. Roman found a sneaky breaker switch that was only partially tripped so I couldnt tell visually. He then went the extra step to check to make sure everything was running properly after resetting the unit (I did not expect this). I highly recommend English Air and will be using them for my HVAC needs for all of my homes in Florida.On a side note, when I contacted a relative that owns a large AC company in the area and explained my problem...I was told It sounds like your unit isnt working.Im glad these guys put stickers on the units of the home I just bought. Would have never found them otherwise.
Needed a new AC air handler for my residence. EnglishAir was one of two HVAC companies I solicited for quotes. Talked several times with the owner about options and with Antons input, decided upon a solution I thought brought the best solution and value for my homes need.The installation guys were on time, professional, courteous, thorough in explanation, and, they cleaned up after themselve!I highly recommend them to you for your HVAC needs.
Always great service from the folks at English Air. Roman was very thorough and took time to explain everything. He even went the extra mile to help me with a warranty claim through carrier to make sure the part I needed was replaced at no additional cost to me. Always honest and helpful I definitely recommend English Air
I highly recommend English Air and Anton Martin. He was able to diagnose quickly what was wrong with my AC system and fix it. He was honest about his capabilities and his charges were fair. Did it right the first time and didnt try to sell me anything. a true professional!
English Air completely rebuilt the duct distribution system in our 100 year old historically registered house. A difficult job navigating solid metal ductwork through small complicated attic spaces. The team started a little early and finished on time and slightly under the budget. Great job.
Services are overpriced. Technician messed up my thermostat so my upstairs was running 81 degrees. Called to have them come and fix, very non responsive and couldnt fit me in for days. Will never use again. Now I have to pay someone else to fix whatever their guy did.
I will not recommend this company to anybody they are only interested on the sell and they are full of explannation and justifications. I called this company for an estimated they came to my place and evaluated my current AC unit. I explained there that I have different temperature behavior on the rooms since the house is old, and that I want to keep using a smart thermostat that have sensors and WiFi. I had an Ecobee installed and I asked the guy if this will work with the new AC. He checked the cables and he told me that he has enough cables to work on that. I was thinking that since I was getting a very new unit it wont be a problem or I will get very new thermostat. He sent me 3 option for Daikin units and I selected the more expensive thinking that I will have the best thermostat and the best SEER. After the installation I realized that the thermostat is just old and regular thermostat that does not allow wifi or sensors at that point I was a starting to be disappointed but still I was thinking that there is solution with my current thermostat. I asked to use what I had before Ecobee and to complete my surprise the installer crew told me that the boss was checking on how to install the Ecobee but at the end the guy (Anton) came telling me that my old thermostat is not compatible and that the one that is with the unit is the only one that this unit support Then he was starting telling me that what I wat will be more money add on top of all the money that I already spent with then. I was tricked by this company and my ignorance thinking that I was getting the best becuase I was paying the most. If from the beginning this guy tell me that my thermostat is not compatible with the unit and the unit only support an old ones without any features that I want and that the unit come with a basic thermostat I will not install this unit. When I was discussing with this company about the guys was full of explanation but not real solution. Just that what I want will be more money. Furthermore the guy promise to give me a papers for the labor 2 year warranty, and what I got was just nothing official from the company just a printed estimated that he told me that will be enough if I have issues.
Great experience from start to finish! Roman was friendly, fast, and answered all my questions. He immediately saw what was wrong, and fixed it within 5 minutes. He also gave me some tips to keep my A/C unit working as long as possible. I would recommend Roman if your A/C goes out, or if it needs a tune-up.
I have cats. Cats love their fur. Roman of English Air came out & cleaned all...and gave me info on keeping cat fur out. I didnt do it ... bad me. So 6 months later, Opie came out and after the yearly checkup and cleaning, Opie once again explained what I needed to do...especially when one has pets ....easy stuff actually..And I bought quality filters at Andrews in Orlando. Cheaper than type u get at Home Depot with superior benefits. . And they give great info on filter use and care. EA, as others have stated, is a quality company. I would give them a 6 stars if I could. When they leave I feel a another disaster of my own making has been avoided.
I had English Air out to my house last week. The proffessionalism and workmanship was outstanding. The workers were neat , honest , very knowledgable. I must say after numerous companies I have used before .. no MORE. English Air went above and beyound there call of duty. I highly reccommend this company to anyone that needs any type of AC work done. Mark Mills
AC went out in our house in the morning. Called Aton based off a referral from a friend at Church. He came by that afternoon and quickly fixed it. I was impressed that he had everything he needed on his truck. Even had a fan motor if that would have been necessary. Was very honest, very knowledgable, very friendly and fantastic rate! Very pleased!
My experience with these folks is very positive and would recommend them first above many other A/C contractors to design, install and service the VRV/VRF products. My situation was on-going from a previous installer (multiple problems with the sys configurations) and Anton Martin and his crew took care of the issues with prompt and courteous efficiency... I can tell you one thing... they will get the job done right! Thank you!!
Central Florida Peeps, you will thank me later, contact Roman Richard Baugh at English Air, Inc. for any of your A/C issues (commercial and residential!) During the busiest seasons for A/C issues, his techs came out (same day), sent me texts with their names and eta, identified the issue with my A/C Unit within minutes and gave me 2-3 options to resolve the issue without pushing me on what would make the most money for them. Stand up company and I truly appreciate them for keeping my babies cool tonight. It was ”Hawt” as the kids say 😂😂😂.
Setup an appointment online and got a confirmation. Waited and the appointment time came and went. Called a couple of times and got through finally to someone who as they said wasnt sure why the person didnt come. They will probably come after they are done with their current job. Forget it! Ill look elsewhere. Why bother setting up an appointment if you dont know if you will show up or even call to say you will be late?
Great service, fast response, and very friendly. Competitive pricing on the few jobs hes done for me, and always seems to tell you what really needs to be done to fix it. Like this week at my one property, he saved me quite a bit by only replacing my filter after my A/C freezed up.....when I was thinking it might be an expensive day. Thanks English Air!
ELI AND STEPHON DID SUCH A GOOD JOB !!!! They were very nice also caring I would definitely recommend this company if any one has issue with their ac.THE OLD LADY FROM MY NEXT UNIT WOULD NOT STOP TALKING ABOUT THEM SAYING HOW PROFESSIONAL AND SOCIAL THEY WERE. Good work :)
Total reviews rating 4.9
199 Reviews for English Air Inc. 2023:
Review №1
2022-05-11I was shopping around for a new HVAC system and came across the Daikin fit system. I looked around for a reliable installer (the most important part about getting an HVAC) and stumbled upon English Air. I made an appointment and the owner of the company Anton stopped by to explain the system to me. I decided to go with them, after paying my deposit the crew (Fareed and Shawn) showed up on time a couple days later and got to work installing the new system. It took them around 6 hours to get the job done. They did an excellent job with the installation and explained everything along the way. They left the place very clean. There was nothing sloppy about their installation.I am very happy with my new HVAC system and I am glad I went with English Air. If I need a new system in the future (hopefully not for a LONG time). I will be giving them a call. Be sure to get your Daikin warranty registration done soon (the office took are of it for me)
Review №2
2022-07-26After having to replace the floors in my brand new house because the air conditioner leaked I have had 4 companies and countless adjusters inspect my system, charge me, and not actually fix anything. Anton from English Air made a drive from Orlando all the way to Palm Coast and within minutes knew exactly what was wrong with the system. He also gave me the best remediation solution that benefitted me and my family more than his bottom line. A stand up guy and a great company. English Air are THE experts in the business!
Review №3
2022-05-20Dalton came out within a 24 hour notice. He was super friendly, professional, and got the job done quickly! He helped us repair our Mr. Cool Mini-split, and the cost was almost half of estimate! Very happy with the job. Thanks English Air.
Review №4
2022-04-22Dalton came today and saved the day again. We switched from different service company to English Air. The experience is 100X better. They keep their word and on track for their service time. We are so glad to find the best service company for our AC system.
Review №5
2022-07-22Anton and his team did a fantastic job. The quality of the system and its capabilities far exceeded my expectations. I would highly recommend them and the Daikin equipment!
Review №6
2022-05-10The tech was very knowledgeable, we ordered the parts which failed and the A/C unit was working again right after the installation of the new parts. It was a week ago and it is still running perfectly.
Review №7
2022-07-25Simply the best in every aspect of service is best way to describe. Their repair person Fareed was a good communicator and performed the repairs in a timely manner. Commmunications throughout were perfect and timely.
Review №8
2021-08-04This is the first negative review I have ever taken the time to write. I am extremely disappointed in my experience with English Air. I trusted Anton, the owner of English Air to install a brand new AC unit at my business. We have had multiple problems with this unit and have called English Air to handle these problems on this band new unit installed in 1/2021.The unit leaked into my ceiling flooding the ceiling of my office. It also leaked gallons of water down my walls and most recently under my newly installed floor.I have called English Air and in response sent out a very nice service man. I do not have any problems with him. He checked the unit and told me it appeared to be cooling properly and was not sure why the kitchen was not cooling. He checked the thermostat and said it was fine but agreed that the kitchen was hot. He said he would have the owner, Anton come to the office and see what was happening since he was not sure himself. This was the third service call and I was billed for these calls.Anton never came to the office to check the problem. Instead one month later, he texted me. I asked him when he would come to the office and check the unit and he said he was out of town and did not know that we were expecting him to come to see why the unit was not working properly.This week the unit leaked 15+gallons of water into the ceiling, in the walls, and under the floor. My husband called English Air on Monday night as he was vacuuming water out of the ceiling. Anton has not called us back. We now have had to hire a Water Remediation company to dry, dehumidify, remove the walls, and remove the floors. So far the bill is over $7,000. It is my hope that English Air will take responsibility for this improper install.
Review №9
2021-10-15This business came highly recommended by a family member who also received great service, and became well acquainted with the Service Manager. This is my 2nd home I have used them for, and from the staff assistance in the office scheduling our service needs, to the field techs taking care of our units, our interactions have been nothing less than highly informative and professional. Continue your excellent customer service skills, they stand out in my book. Thank you for taking care of us efficiently. Greatly appreciated.
Review №10
2021-08-19This review is long overdue. I have known Roman at English Air for several years and his team has serviced units over periods that encompass three of my primary homes and one investment property. Ive had the pleasure of working with Roman, Anton, Fareed, and Daulton. Ive enjoyed communicating with Leah as she is extraordinarily customer service oriented and professional. The one constant that has never changed with anyone from English Air is that whoever comes to my home is confident in the service that they provide. This confidence comes from experience, knowledge, and effective communication. They have always shown the requisite knowledge to identify an issue, the experience to resolve the issue and the keen ability to communicate exactly what a consumer needs to resolve the issue. English Air is the only AC company that I trust and I truly enjoy working with their team. I cant thank you enough.