?> Lighthouse Property Management and Realty, LLC - 85 Reviews - Property management company - 3018 Alvarado Ave, Jacksonville, FL 32217, United States

Lighthouse Property Management and Realty, LLC in Jacksonville

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Phone: +1 904-374-1289
Site: http://www.jaxpm.com/
Opening hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.2

72 Reviews for Lighthouse Property Management and Realty, LLC 2023:

Review №1

2022-08-23

This house was adorable and essentially a dream for my little family. Even though we were nickel and dimed for everything to get in with fees and a double deposit, we still chose to move in while we saved to buy next year. We were told the broken windows that were here would be fixed 2 weeks after moving in. The lease was worse than buying a new car. You literally sign your rights away. We have been here 2 months and just now got the windows fixed. We had electricity issues from about 4 weeks, an electrician came out to see the problem and that company was replaced with another. We werent told why and the new company has rescheduled by the managements request. It is inconvenient when we have to keep taking time off work. So they are jeopardizing our jobs now. Today my 9 year old heard a loud buzzing and it was an outlet. It smells of smoke and starts throwing sparks nearly hitting my daughter and my face. We had to flip the breaker off to stop it, now the main breaker wont go back on at all. When we called we were told this isnt an emergency and that they will come when they come and let themselves in whether or not we are here rather than come today for a fire hazard. We were also informed that we may be charged to fix the wiring in this house if they think it was our fault. Nothing has been plugged in this outlet for weeks. Since the first issue we have only been able to use one outlet with a 100 foot extension cord moved throughout the house. I never in my life thought we would be renting from a slum lord or a company that cared so little about the safety of their Tennants. Think twice before choosing this company, they will not fix anything, and Im almost certain that rather than fix the problem they are going to keep our deposit and try to kick us out. I wouldnt put it past them if they tried to sue for the entire lease as well. So disappointed in everyone involved with this management team.Update: I was feeling so defeated with everything that had passed and immediately after posting my review the owner of the company reached out to me. He was genuinely concerned for my family and explained all of the miscommunication as well as corrected it. Im not a diva, I dont want new floors or paint, just a functioning home. We honestly do love this house and Im very impressed with how quickly he contacted us and got the ball rolling. Thank you so much for being proactive and informing us how to go about reporting any future concerns for a more timely response.

Review №2

2021-08-04

1000% would recommend. The maintenance and office team at Lighthouse Property Management have been nothing short of amazing! They are always friendly, very responsive, and professional. They take care of their family (tenants) and quickly jump into action for any maintenance request. Im in the middle of my 3rd year lease and will stay with them until Im ready to branch out and buy my own. Thank you for your dedication and hard work! You definitely stand out from the rest!

Review №3

2021-08-31

This has been the best rental company I have ever signed with. I had a lot of trouble renting a good home at a good price. The house I rented was perfect and a new renovation. They had a brand new kitchen and all new appliances. When I moved in there was a plumbing problem. Light house was so on top of it and had workers out immediately to fix the issue.My favorite part of light house property is how they do applications. After I applied to the home, I was excited for the next steps. They said they had a few applications in but the first one they will look at is the first person to turn in the deposit. I drove right to the bank and turned in the deposit. And if you don’t get approved then the deposit will be refunded. I love this system, and it helps people who are very serious about moving in!

Review №4

2021-09-08

Lighthouse Property Management is a great rental company to rent from. They take value in making sure that their tenants are comfortable in their living environment. If something needs to be fixed or you have any concerns about anything they always get back to you and have a solution within a day or two. The office staff is very helpful, respectful, informative and nice.

Review №5

2021-09-01

I’ve been using Lighthouse for 4 1/2 years on two different properties. My experience with them has been top-notch. They have found quality tenants in a timely manner and adapt to the customers needs as requested. They managed a tough situation for me where I had to sell a property while still under lease. They managed the transition which included finding and managing the relocation of the tenant and sold my property within a short amount of time. I am highly impressed with the organization and plan to continue using them for all my my real estate needs. - Kevin Lobo

Review №6

2021-09-10

I own several rentals that are all managed by Lighthouse in Jacksonville area. They are super responsive, very ..very knowledgeable, and have the right key personal to provide full service at a high level.Ive worked with Chris, Blake, and Nicole, and all offer something a little different, all needed for a successful PM company, and all top notch and super responsive.As an investor, Ive followed their recommendations several times, and its exceed expectations. Very pleased.

Review №7

2021-08-14

I have known Chris of Lighthouse Property Management for years now. He helped me get a small real estate investing business off the ground and was an excellent mentor and coach along the way. He was always available for advice and even allowed me to use his contacts and contractors to get my projects started. Along with being great businessman, Chris is highly regarded amongst his peers and friends as being a man of outstanding character. And I can certainly vouch for that. I continue to invest financially with Chris in some of his business ventures to this day and there is no one I would trust more with my money and resources.

Review №8

2021-08-28

Lighthouse has been nothing but understanding and friendly. We had to find a rental house quickly after losing my mother in law last year. They made the application and move in procedures smooth and easy for us. Any issues we’ve encountered were handled quickly. Nicole is always so sweet, professional and quick to answer any questions we had as new renters. I’ve rented from company’s in the past that seemed to never care for their tenants and lighthouse if far from that ! They have been a hassle-free experience and plan of being a Tenant for as long as they let us. Thank you guys so much !!

Review №9

2021-08-30

We’ve been a vendor with Lighthouse Property Management for several years now, and look forward to working with them long into the future. The team at Lighthouse Property Management is professional, responsive, and incredibly easy to work with. Their properties are in A+ condition and properly maintained. We’ve worked closely with the owner and upper management to ensure the ultimate customer satisfaction. Would hands down recommend them time and time again.

Review №10

2021-08-13

Working with Chris at lighthouse properties has been a blessing. I’ve never worked for someone that cares as much as he does about his future tenants and the homes they will be living in. When he does his remodels on his properties he does a full remodel from the ground up with quality work and never goes the cheap route. If your looking for a quality rental this is the guy to go through. I’ve worked for other property management companies and none of them compare to the hard work that Chris invest into his properties. Highly recommended!!!!