Mila Realty Property Management in Kissimmee
Categories
Location on the map
Kissimmee, Osceola County, Florida, US
From the business
Service options
Accessibility
Site: http://www.milarealty.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Fast response time and great communication. I have two rental properties and attempted to manage them myself but I also work full time so any problem is challenging. For a small fee, I dont have to worry about coordinating repairs or attempting them myself. They keep me informed about my properties and I have the peace of mind knowing that I have someone else to answer the phone for me when another issue arises late at night.
I had the pleasure to work with Valentina from Mila Realty Property Management on a property sale transaction. She was always available, quick to respond, and provide requested information. The transaction went smoothly with a great outcome. I appreciated her professionalism and hope to be able to work together again.
It is the second year that I rent my towhouse through the MilaRealty company. During this time, everything that was promised to me when concluding a contract with me, everything will be fulfilled as promised to me. As soon as I entrusted my townhome to MilaRealty, I left to travel around the country with my husband, and most importantly, I am calm that everything will be fine with the house, and with the tenants, and the mortgage will be paid on time, and any problems with the house will be fixed, and I don’t need there to be present for me everything will be done by professionals in their field. Im just chilling with MilaRealty. You guys are the best in your business, I wish you prosperity, as our life is much easier with you. I would like to personally express my gratitude to Valentina, Steven, Olga and everyone who works in this company. liudmila Haritonova
Do not look any further. If you are stressed out about trust, quality, professionalism and getting the job done; Mila Realty is YOUR solution. I have been using Mila Realty for the last 10 years and every time my wife and I use them we are BLOWN AWAY with amazing service. Bottom line is you feel like part of their family. Best service I have ever experienced, hands down. Thank you Valintina and Steven, you are both amazing realtors.
Fast response, attention to detail and strive for satisfaction - these are the main attributes of a great service industry business/company! Mila realty has all of that plus more! If You are an Real Estate investor or looking to rent - Mila Realty is a great partner in business! I would always recommend this business
Valentina and her team at Mila Realty Property Management were a dream to work with during the sale of one of their rental properties. Valentina was always very responsive and the utmost professional. She made this transaction very smooth by always providing feedback and assistance during every phase of the transaction. As a real estate professional myself, it is rare when you find another real estate agent on the other end of the transaction who is passionate and really cares for the well being of her client but the for everyone else involved as well. I am looking forward to working with her again on many other transactions. I would highly recommend Valentina and her team!
Very knowledgeable team of professionals who communicate clearly and directly and helped organize a remodel that led to a quick rental of the property. They are patient and provided advice that is up to date with current market trends in property management and much more.
I just had the most unprofessional interaction with someone named Valentina. At first she tried to deny that it was her saying that she is a different Valentina. Actually no youre not youre the correct Valentina youre the lady that I took took the number from the Mila Realty website. For some reason she was not confident enough to admit who she was. If youre looking for a professional interaction? I suggest you look somewhere else. Ive been trying to determine why this listing is still up even though they are telling me that is not available. Week after week it looks like the listing is available. Thats when I finally called and the woman was so intimidated she tried to deny her own identity. Theres not a man in that office I dont think. Its all women.
Mila Realty has been managing my multifamily property for over a year I am happy with their service. The whole transition at beginning was really smooth and professional. Steve is really friendly, always a pleasure talking to him and care our his customers, he makes sure to give you competitive quotes for any maintenance and repair cost. Having a amazing property management team is really essential and having piece of mind for real estate investor, I would recommend Mila reality they are awesome!
Valentina was wonderful to work with. The home we rented was clean and spacious. Perfect for our vacation and with a short diving distance to Disney. We had all the comforts of home and felt safe with all the sanitization procedures taken by their cleaning crew. Definitely will stay here or another of her properties in the future.
What an awesome company!!! My experience with Vicky the leasing manager was the BEST at Mila Realty.She was exceptional and professional.Super responsive and kind.She answered all my questions immediately and went above beyond to help me . I would highly recommend Vicky shes the best !
Jenny Alejandro was wonderful, always on top of things, she was helping us find house options constantly, if I found a house I wanted to see she would immediately contact the seller so we can see it as soon as possible, any questions I had about the house she would find out the answer the same day. Always very polite, she worked around my work schedule, very patient and knowledgeable, honestly buying a house is stressful enough but Jenny made the process so much easier.When we finally found the home we wanted, her and her team made everything easier than expected, I would recommend her to anybody who is looking to buy a home
I would highly recommend Mila Realty! Theyll keep your properties as profitable as possible. Their owners portal is very user friendly and great to keep track of your properties, tenants and accounting. Val, Steve and their staff handle all issues diligently so tenants are happy, properties are well maintained and most importantly, my life is made as stress free as possible. Thanks Mila Team, youre the best!
I have been working with Regina for a few years now. She is absolutely the most honest hard working person I know. I’ve had the pleasure to work with her as a sub contractor and as a client. If I needed something it didn’t matter what time or day it was I have always gotten a quick response and quick action taken. Now that my wife and I are ready to buy a house. The first person I went to was Regina. I don’t have any worries about her finding what is right for us. And as a friend I’m so happy that she is now starting a new journey in her life with a great and reputable company.
Update: This is undoubtedly a 5 star business!This is my second survey to Mila Realty after two years from my first 5 star review, and this time is especially for Valentina the owner and manager of Mila Realty, she always goes above and beyond to get the right thing done. She is very informative, conscious, trustworthy, and professional. Thank you Val and all your team for all what you have done. It was an amazing and wonderful Experience with you. I will choose Mila Realty as my agent for any upcoming business in Orlando area. Thank you again! ~ MenaHighly recommend Mila Realty if you are a tenant or owner. Valentina and her team are doing a good job to satisfy their customers needs, not only that but also they are honest and accurate in the service they provide which is a rare to find in any other agency in their area. ~ Mena M
I loved our stay at Valentina’s home. She was so helpful before and during my stay. She responded quickly to any questions and concerns I had. Due to COVID we chose not to have a birthday party for our 6 year old so instead we chose an Air BNB. Valentina’s home offered so much fun, from the pool to the games in the garage and just a warm cozy environment. This was a first air bnb, and it was perfect. We will choose Valentina as our host again in the future. My 6 year old said this was the best birthday ever.
Theyre outstanding attention to detail, communication and professionalism has helped me a great deal with my renting and home buying needs. I rented a house from them and it was a great experience. When I decided to buy my first home they made the process so smooth and easy. They are currently assisting me with buying my second home and the process is once again outstanding. Thank you Valentina and Steven!
All of the one star reviews listed below are very consistent with our experience with Mila Realty. They were incredibly unresponsive. We had an issue with our toilet leaking the day we moved in, and they never came out and fixed it. There were also several other issues that were never addressed.Valentinas responses to the other reviews are combative. I would never rent a property from this company again. It appears most of their 5 star reviews are from friends and family, and not actual renters.Fortunately, the house we were renting was purchased by another realtor Tal Busidan who has been much more responsive, and helpful.Edit: Valentina’s response is a lie. They did not work with us at all. I highly recommend you do not rent from Mila.
We have been renting through Mila Realty for over two years. My wife and I are very appreciative of everyone we have dealt with at their firm as they were always very attentive and responsive to any issues that come up and all the issues were taken care of in minimum time. we are very pleased to have rented through them and we highly recommend Mila Realty to anyone that is considering using their firm.
There was a few bumps in the road getting the process going but Ms. Regina has been there with a solution to every problem that came up. I love my house and know I can count on her whenever I need her. Shes friendly and very responsive. Willingly to take on problems and walk through your property inspection with you. I recommend Ms. Regina wholeheartedly. Thanks to her and Mila Realty I was able to move to my desired state and start my new journey.
To this day, I have no idea what Valentina looks like, we never met her. We never met Olga. Yet we sent numerous emails to both about issues that were never resolved.We had a problem with our toilet leaking from the first week of moving in. It was never fixed so we did it ourselves, we were never reimbursed for the parts needed to fix it. We notified Mila Realty through the portal within our first 30 days of moving in and they never fixed the issue. We also followed up with multiple emails, to which Mila Realty asked us to contact OUC and gather consumption data, all of which we did. Because of this leak, our water usage increased significantly which was reflected on our OUC bill. We also had a leak with one of our underground pipes (between the water meter and the house). Myself and my boyfriend were living in a 940sq. ft. duplex and our water bill indicated we were using about 15,000 gallons of water each month from the first month we moved in, which was a huge problem. Mila Realty kept pushing us to have OUC solve it, and showed little ownership. We spent a large amount of personal time going back and forth with OUC and waited 6-months so we could have an energy audit. After the audit, OUC refused to issue a credit. Mila Realty never covered the cost for the excess water usage. It was very unfair that we were simply renting the unit yet felt like we had to deal with an existing building problem on our own and cover the excess cost ourselves. Overall, it was a very impersonal experience, I didn’t feel like Mila Realty was looking out for us.Thankfully our building was sold mid-way through our lease and a new landlord took over who was much more accountable. We moved in October 2018 and our building was sold with a new landlord taking over in March of 2019.I’m happy to share my experiences if you’re a potential renter. Please reach out to me.
I found this company by referral of my realtor and I decided to use this company since the price was very reasonable and the service contents were attractive. I spent a day with Valentina and Steven, and they were professional and knowledgeable. So far, I am very satisfied with their performances. Great company and nice people.
Valentina and Mila Realty havery been exceptionally helpful and responsive whenever weve needed it. We had to find a new place quickly, and our credit wasnt the best, but Valentina was friendly and understanding and found us a great place right away. She made a stressful time much easier. Simce moving in, whenever weve had an issue theyve taken care of it right away. Management companies usually try to find a way to ignore you, but Valentina is always right on top of everything, and with a very positive attitude as well. I cant recommend them more from a tenants perspective, and Im sure she is just as great from an owners point of view. Highly, highly recommended.
We went into this house search expecting to find a home using a reputable professional Realtor and end up finding a home and making a friend! We cant say enough good things about her! Valentina’s warm welcoming professional demeanor is a breath of fresh air. We always appreciate her attention to detail and her promptness at all request given to her. It is good to know we are working with a professional like Valentina. We are very happy in this home and her quick response to situation that arise in the home. We thank you again for your assistance, it is greatly appreciated. We definitely feel like we are in good hands. Valentina is Amazing, we cant say enough good things about her.
Horrible treatment of tenants. We were outstanding tenants in one of their properties. Left the townhouse in better shape than given to us since we own a handyman business. After we left, they sent the deposit check to the same property address that we moved out of, really? They did not care to wait for a new address to be provided. We have been waiting for over 3 weeks for our check to be delivered. In the middle of a pandemic when money is so tight and we kindly explained that we needed the money desperately. They didnt care AT ALL. Mind you that this is OUR MONEY. We left the property May 30th and today July 14th we still have nothing. Check was sent back June 23rd and it is still in the mail. We asked for a stop payment so that we could pick up another check but they refused. We spent a lot of money painting and cleaning the place to leave it in tip top shape so that we wouldnt have any problems getting our money back. Now they dont even answer our emails and when they do, they just ask us to sit and wait for the check. Horrible people!
As a property owner I have to say, this is by far the best company I have ever worked with. I have two rental properties and I had to switch three different companies before I found Mila Realty. Hands down, they truly know how to get the job done right! The company manager is very pleasant, knowledgeable and reliable. I would highly recommend this company to anyone who owns rental properties.
Valentina has been very kind to take on the job as property manager for several Orlando properties that was being mismanaged by another person.I met her one day and I soon realize that there is something wrong with our previous managerThe properties were immediately inspected by Valentina and she documented so many problems that could have been avoided if the previous manager was doing his jobValentina was able to get our properties rented to people that she vetted very carefullyI did not even realize that you can find good people who will live in the properties by simply getting a good licensed and ethically responsible manager.I highly recommend Valentina and her company any time that you need someone to manage your propertiesIt also gave me the knowledge that you need to be careful when hiring just someone because there are so many things that are important and not just being able to get someone a tenant for that matter without vetting them.We lost revenue as a result of damage in the properties that our previous manager was not noticing because he never inspected the properties prior to and after the tenant moved in the unitsHis concern was let’s just have someone there get my commissionThe owners are not capable of knowing anything since they are out of townIn the end this manager had to be dismissed because of unethical and unlawful conductI am so grateful that Valentina was able to get the units cleaned rented to vetted tenantsShe also taught me a lot of things about this business
Valentina and team have been awesome. I needed to move to Puerto Rico and rent my home in Florida. After a ton of research I chose Mila Realty to manage my property and I’m glad I did. They have been responsive to any concerns Ive had and provide detailed information . I highly recommend them!
This year has been nothing but great news and moves. Thanks to mila I recommend her any day of the year. Shes been nothing but awesome since day 1. We where able to find our new home for rent thanks to her she was really good at moving fast and getting everything together for my family and I,And communication wise shes the best! If you have any questions or concerns shes quick to find or get you the answers you need. And I really love her personality, shes not only great as a Realtor but as a person as well. Im more than satisfied with her work.
We tried working with Mila Realty to rent a house in Orlando. Communication with the owner, Valentina Naumenko, was terrible - once they got our $60 for the application fee, they refused to work with us for our application documents and when we scheduled and confirmed an appointment to view the house, they cancelled 2 hours before, after we had already driven 7 hours to come see it.EDIT: After posting this, Valentina called me and threatened legal action if we didnt remove the review. We have all communications recorded.
If you have to rent a house or condo, if MIla realty is the realto, stay away. They are a pain. They will still your deposit. i only have them for a year and 5 months and due to my previous land lord quit due to the house owner was a character. Mila game me hell, specially Steven who talk to my wife like he got no mother. Take for ever to resolve issues. About my Deposit. My moving report for me it was find. We clean the house, of course i own a cleaning company. The report said wall need repair do to nails that i left that i had picture frame and i for got to take them out.and blinds that fell down. that is it. after a month waiting for my deposit and no contact, i decided to email them because the dont answer the phone. This is her respond. (Hello Edwin, our office sent the certified letter to the rental address. USPS will forward it to you if you placed an order for forwarding. Our accounting department will address it further if needed). come on, she know i move . i wrote ( I’m being getting all mail from old address already. Haven’t received anything from you. But that did not answer my question about my deposit. Who do I need to contact about the deposit?) And she wrote back (I connected you with Olga in the previous email. Certified mail will take few days).So you see , run around. i just gave up, i guest i just got rob by MIla Realty.This is the kind of business they do. I read a review before with the same issue i had about them. This people will make sure to keep your money.Dont recommend them to any one.
Very responsive and helpful firm; highly recommend working with them. I was shocked by how strong their reputation is online overall for the Orlando, Kissimmee metro area, but after meeting everyone at the firm, and the level of organization they have, I am not surprised, as they really seem to live up to their reputation. Excellent firm to rent from.
Vst Services Inc have been servicing houses for Mila realty, they are professional, informative and detail oriented. It has been a pleasure doing business with Mila realty. We hope to continue long relationship in the near future. I also refer few clients to Mila realty and they were astonished with the level of service they received.
We were so lucky to have Valentina as realtor. She is amazing woman and knowledgeаble agent. She knows klients needs and gives a wise advices. She is smart, energetic, and very kind person. She spent a lot of time with us. Eventually, she found the best builders, best location, and best price for us.We are so grateful to you Valentina
I have few proprties in the Orlando area, and i decided to move from a realtor my father was working with for 7 year.The transition was complicated one and Valentina helped me alot! she introduced me with all of her staff (office, attorny, rent collector etc) and they all helped in making this transition clean and quick.I was very surprised that Valentina manage to transfer all the tanents keys/deposits, create docusign for all tenants and my company, and even collect the rent in just few days after connecting her!Thank you very much Valentina.
I dealt with Milla on getting my property rented for my client and she did an amazing job in the shortest amount of time I would definitely recommend her to anyone that is looking to do a rental property or management she has a team of professionals that does an excellent job and will continue to recommend her
If you have to rent through them, make sure you take pictures when you move in, read the contract thoroughly, and never agree to anything unless it’s in writing!Would never recommend to anyone!Edit: tenants would pay rent on time if the property managers didn’t have homes infested with bugs and try to have tenants sign an illegal contract just so they could leave.
Mila Realty has always met the highest standards of Property Management. It has always been pleasure to work with such professionals!They know what they are doing and they are doing it right.I look forward continuing working with Mila Realty.Keep doing as you do the best!
Valentina Naumenko was my realtor when we lived in Orlando. She demonstrated the highest level of professionalism in trying to help us find the right home that fit our families needs. She demonstrated extreme determination and dedication to review and research the MLS over and over and showing us anything that even had the least facsimile of our criteria. I would go to her again if and when I needed to locate a new residence and would strongly recommend her to anyone needing a extremely professional realtor.
Choose the RIGHT REALTOR!!!! Your future home and finances depend on this. I never write reviews, good or bad. I read them always; but I do not have time to write them as I work extremely long hours.I was very skeptical about using a realtor due to the horror stories I have heard. I contacted a few and the stories became true. I asked my wife if she could try her luck at finding one. She found Gold on her first recommendation. Of course I was still very cautious going into the process. I had my guard up for a couple months. We decided to build so it was a 9 month process. After the 9 months I can tell you with the upmost confidence, STOP SEARCHING!!!If your looking for TRUST, CONFIDENCE, SECURITY, PENNY PENCER, PROFESSIONALISM, KINDNESS, CARING, WORLD CLASS ATTENTION TO DETAIL, READS EVERYTHING SO YOU DONT HAVE TO, look no more; she is here. My builder told me he has never seen anything like her before and he has been doing this for 20 years. Valentina is a SHARK. Not just any shark she is the Queen of the sea, GREAT WHITE SHARK!!! She will guard EVERYTHING for you and your family and how dare ANYONE who tries to CROSS THAT LINE.Valentina, thank you is such small words to express my GRATTITUDE for your amazing talent and everything you have done to protect and advise my family. I ask that God may bless you in every adventure. Your AMAZING!!!Gratefully,Shawn
If you need a place to rent or buy this will be your best choice , they are amazing people, they help you find what you need and what’s affordable for you. I have try other realtor and no one had treated me like they did. I can’t thank them enough for what they did for me.
I’m currently in contact with this company and so far fast response I’m hoping to get into a house very soon with my 5 children and out of a hotel fingers crossed I’ve read awesome reviews about this company and truly pray I’m one of the lucky ones to get a house ASAP and I will keep my process updated
I work with Steven; he was my agent to buy an investment home and now he is managing my home I just want to say everything from application process to move in proceses was very smooth with this property management company. After having some very negative experiences with other management companies in the past, Mila Realty has been such a provided such a wonderful experience. I can honestly say I was so pleased with the quick process Valentina Naumenko annd Steven Tavarez been easy to work with, friendly, helpful, and very responsive. I am really looking forward to renting with these guys for future of my leasing experience.
Best management company I have ever worked with. Big thanks to Valentina and Steven!The best options, excellent preparation and execution of transactions. I will always recommend this company to my friends and family. I wish you continued success and grateful customers. Keep it up !
Excellent management company. It is with great pleasure that I write words of gratitude to Valentina!Perfectly prepared options, great deal done. I always recommend the services of this company to my friends and acquaintances. I wish you continued success and grateful clients!
Excellent service !! There was always a commitment from them so that I as a client was satisfied. Responsible organized attentive, I recommend it with your eyes closed. If I had to rent with them again I would do it without thinking, but they helped me buy my own house !! Thanks again!!
Total reviews rating 4.7
172 Reviews for Mila Realty Property Management 2023:
Review №1
2021-09-08Best property management company Ive done business with and my family totally agrees. The staff is extremely professional and responsive to your questions and needs. If youre looking for top notch service, good value and great communication Mila Realty is the first company that comes to my mind.
Review №2
2022-02-17I had a rough start with the house I rented from this company.. although Steven the property manager was able to handle everything in a timely manner and Erik the Maitenance was able to help fix and clean the issues properly. I am thankful that the team is able to help me and fix everything I need. Also the place I rent is very well kept and great condition for the price!
Review №3
2022-04-28I’ve been in my home since 8/2021 & have had no issues with Mila Realty. I mainly communicate with Vicky & she has been so helpful since the beginning. The application process was fast & smooth. Even when I was supposed to move in sooner, she pushed to have it available before my kids started school. There was a few hiccups to where certain things weren’t fixed before moving in but still the apartment was able to live in. She has never gave me any issues even when I was sick & maybe had a rough time paying the rent on time. She managed to ensure me that it is ok, as long as I communicated. I would definitely recommend this company if you’re looking for properties. I appreciate Vicky & all her peers who have been very helpful.
Review №4
2021-10-27We had Mila Realty manage our rental property while we took an extended trip in our RV for the last year and a half. The experience went beyond our expectations and left literally nothing for us to worry about. The team quickly found qualified lessors and was responsive to our tenants Any issue that came up was dealt with quickly. Maintenance issues were handled by an experienced team that used the buying power of companies size to make repairs or replace household appliances at reasonable rates and certainly less expensive that we could have done it ourselves.The innovative owners portal on the website makes communication a breezeWe would have no hesitation recommending Mila Realty to any property owners for property management needs.
Review №5
2021-12-04Property manager went above & beyond in terms of service & making sure everything was taken care of for me and my kids to move in. Including having all the small things I needed being taken care of within the first few hours of moving into the house. Cleaning service was present at move in inspection. Yard was well maintained and certain appliances upgraded.Really, the best rental experience I’ve had in Orlando.
Review №6
2021-11-15Nothing but awesome time working with this company! Provided me with a lot of insight on the market in the Central Florida area as well as helping me find the perfect rental home for me and my family. We had recently moved from Massachusetts looking to get away from the cold weather from up north. Valentina and her team worked hard to get us the perfect home! Always on time, and right to the point!
Review №7
2021-11-20The first real estate company that we had the pleasure of doing business with is call Mila Realty! The most amazing ,professional,hard working staff crew I have ever come across. Home owners and tenants can rest assure they are in good hands!!!*MILA REALTY* The Best experience in the entire central Florida….
Review №8
2021-10-25Mila Realty are phenomenal at their job. All of our concerns were met with straightforward answers and our paperwork was easy to fill out. The leasing manager and her staff were very prompt as well. It really made the entire process pain-free and very reassuring.
Review №9
2021-09-10I have worked with Mila Realty Property for years. Valentina has been always supportive and helpful, not to mention how quickly I got responses and results. She understood what I was looking for and always was available to speak with me. The experience I have had with Valentina and the Mila Realty Property beyond awesome! Looking forward to continue our relationship for years to come.
Review №10
2022-07-14Maintenance for 1201 Kennedy rd Daytona beach Fl is horrible! Work orders that are submitted have not been fulfilled for months now!