Mynd Property Management Tampa in Tampa
Site: https://www.mynd.co/locations/ta...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:8AM–6PM
As a renter, when I have service requests such as a repair, the protocol is to submit the service request to the Mynd Property Management team via the Mynd Resident portal. I recently submitted a request regarding a bathroom plumbing issue. Mary Jo Galvez , on the Mynd team, responded to my request in a very timely manner and got things rolling to address the issue. In addition, her follow-up and communication were greatly appreciated --very pleasant but also professional. She conveyed her interest in wanting to help resolve the plumbing issue.
During what would have been a very frustrating experience while waiting several weeks for a new dishwasher to be repaired at a high end rental unit, an angel from Mynd named Mary Jo Galvez came to the rescue. Mary Jo did a truly awesome job of communication with me and General Electric to ensure the dishwasher parts were ordered, delivered, and technician visits were scheduled. The best part of working with Mary Jo was her consistent positive and kind demeanor along with regular communication. I really appreciated her diligence and kindness. Previous contact with other individuals at Mynd was often frustrating with confusing messages. With Mary Jo all communications were clearly and timely delivered. She should be celebrated as the “poster child” for customer service!
As a renter, when first moving into the property and a few issues came about. My service requests were handled swiftly and resolved just as quickly. The agent assigned to my case Juan Escobedo was quite professional and stayed in constant contact to insure that my repairs were being taken care of and were to my satisfaction.
Updated 3/3/2022: previous rating with no comments was an error. Might have been an accidental tap.Overall interaction with Mynd and the Mynd system has been great (its been 2 months). All staff and portfolio manager Dijana have been excellent! Very responsive, highly knowledgeable, and extremely professional. After the first few weeks of vacancy during a presumably slow rental season, were now in the process of initiating a lease...highly recommend Mynd and portfolio manager Dijana!
This is our 3rd property management company experience. They respond immediately, setting us up with good companies, so far. Willie Perez was our latest customer service guy from Mynd. He had a roofer out in no time flat and followed up to make sure the fellow showed up and the work was done. What more could one want?
I had the pleasure of working with Mary Joy Galvez, she was wonderful. I called in due to a water leak and runny toilets. She stayed on top of the issue called, text and emailed everyday to check the status. It took over two weeks to get everything together but she was their every step of way mind you it was doing the holidays but she made sure it was handle. I’m very grateful for her. Thank you again Mary Joy.
Thank you Peter H for helping us complete our application. We had some trouble uploading our files and thiugh we are still in the process, I am very happy with all of the associates I have spoken with. They seem to all be working as a team and each of them have been pleasant and helpful. I look forward to hearing some good news soon!
Mary Joy Galvez from the Tampa office worked tirelessly to help me with my maintenance issues. She has the patience of Buddha and the work ethic of 10 men. Her responsiveness is quick and she surely adds accolades to the MYND company. I truly appreciate the professionalism from she and Juan (whom assume is from the California office). I was snappy with him but he did not match my rudeness and explained that he understood my frustrations. He worked tirelessly as well. I can’t thank them enough. Awesome team!
Calling the Mynd hotline has been an awesome experience has been wonderful, particularly Chad. He has been incredibly responsive and helpful in matters that extended my understanding on how to improve handling their work order process . One of the best and most helpful experiences I’ve received.
My experience with Willie perez at mynd management was very pleasant. He assisted me with an issue on my gas furnace. The first vendor had to cancel last minute so Willie had to work double time to line another one up in the same day which Im sure was not an easy task. But he pulled through and got our heat working again. Thanks for your quick response to the issue.
Juan Escobedo did a great job helping us get through some repairs for our unit. We had a few problems we needed taken care of and he quickly sourced a vendor for us that did a great job fixing everything. Juan also does a great job following up after the vendor to make sure everything was done correctly and to stay in the loop if something is amiss. Top notch service.
I have had a great experience so far with Mynd Management. Willie Perez helped with a recent issue in our rental unit and was very responsive and made things go smoothly even when we had issues with the outside vendor. I would recommend Mynd Mangement in the future.
I recently had a leak in my house where I left a service request through the Mynd website. There were some rough spots with the vendors and their communication, but the Mynd representative I was working with, Willie Perez, made the process so much smoother. Willlie was very responsive and adamant about getting our situation handled.
Mark Cabaluna was Very efficient with setting my appointment for the next day. He was also very thorough by making sure the contractor arrived! He also call afterward to check on my satisfaction! Thanks Mark you’re the definition of good customer service!!
I am a newer tenant to MYND but the company quickly won us over with their communication and the way they do things. The company is a property management company but us essentially a tech start up that helps real estate investors make a return on their investments. I think this is a really innovative way of marketing and managing real estate and I can see why home owners use the company.As a resident however I have been thrilled with the service I have received from a number of individuals. I had a service request after moving in and had the pleasure of being helped by Mary Joy Galvez. Mary Joy was tremendous in helping me get my issue resolved quickly and her customer service skills are fantastic. She even took the time to follow up on the issue numerous times and to check that it was resolved and we were satisfied.MYND is fortunate to have such a bright and caring employee like Mary. Thank you Mary and Mynd for everything!!
Mary Joy Galvez was extremely attentive and got the job done quickly. With my emergency situation I needed someone who could get things done so close to the holiday and she did just that. I appreciate her service and quickness to respond to my needs!
I have rented from many companies in the past. So far this one has been the worst. Although I love the home we are renting when issues arise they are snarky with responses and reschedule multiple times until finally resolving the issue. The plumbing had been a definite problem where we are. The latest work order Ive submitted resulted in being sent a YouTube video about how to fix a toilet. It went as far as showing how to use an auger. I was extremely disappointed in that response and informed them that if I wanted to fix my own toilet that I would be owning my own home. They claimed all their plumbers were busy with appointments and thats why they sent that response. I would have rather been informed of that then made to feel incompetent. I am not a plumber, nor do I plan on becoming one anytime soon.I will say the issues have impacted the flow of my family/homeschool life. Im fortunate that I dont have a working schedule to compete with vendor schedules or nothing would get repaired. They are very responsive with emails and texts. The vendors are kind. They just need to work on their wording and scheduling process.
Mary Joy Galvez was so helpful in assisting with a repair for my home. She was thorough and provided a great experience. She called to follow up on services to make sure the repairs were done and that they met my expectations.
Good morning,Thank you for sending D BEST ELECTRICAL & PLUMBING Company to my residence. They arrived at the time specified, they updated what needed to be done, installed a new Hot Water heater and gave me instructions on making sure air was out of the pipes. They cleaned up everything, they were quite pleasant and very efficient. Thank you Juan Escobedo for recommending them for this job and I would ask for them again if I needed any repairs of this type.Thank you, Juan Escobedo.
Mary Joy Galvez is nice to work with. She gives me updates when my maintenance requests are delayed or pending. Renting my first home was made very easy too. I recommended this company to 5 friends already.
Jade B was very quick to help after we locked our keys in the house. Response time was excellent. Thank you very much Jade B!!!!
I am very pleased with the maintenance department of Mynd management. Recently I’ve been getting quick responses and ACTUAL results for the issues in my apartmeny that needed fixing. I was having issues with my laundry room doors falling on me. I reached out to Mynd and let them know someone tried to fix it long ago and the issue still wasn’t fixed. I let them know that I’ll rather not have the doors and I removed the doors from the unit. Mark Cabaluna reached out to me and let me know that I did not have to go without the doors and that they could be replaced. They sent out someone to look at it and within the next week I have new doors on. I am very pleased with the suggestion from the Mark Cabaluna because the unit looks way better without the washer and dryer being exposed for I am having guest over for Thanksgiving !
Mike did a very good job helping us with taking the photos. He also helped us a lot with scheduling and the ID verification. Great customer service skills. Went out of his way to help me.
The process has been a roller coaster as many virtual things are but one person I want to give 5 stars to is Mikee with my service requests.. Mikee always answers my requests in a timely manner with total professionalism.
I have had nothing but great experiences with Mynd Management. All of the representatives are nothing short of fantastic. Mark Cabaluna especially has been soooo helpful. He is very professional and his response time is immaculate. Other companies need people like this on their payroll. Thanks Mark 😊😊😊
Very fast service! Mary Joy Galvez was very helpful in promptly finding a vendor and fixing my issue and on a holiday! And Joey Kilian appliance repairs came to the residence and fixed the problem after just being out of the hospital. Thank you all.Shannon Crider
Chris Helped through this process with completing my application. He went above and beyond to make sure that I was able to submit my application. His level of care, professionalism and knowledge help me get through this process. I look forward to being a tenant if this is the level of care I get beforehand. Thank you again Chris
Omg Chris was such a great help today!!! He went out his way when it was close to closing time to assist me and my fiance on our application issue! I pray and hope to get this home we applied for and love the fact that well be renting from some awesome people!!!
Karl Comin was a HUGE asset when a pipe burst at my property. He was timely, helpful and diligent in getting the repair organized so that no damage was done to my house! Thanks to Karl!
I recently had the pleasure of being assisted by Ms. Mary Joy Galvez and she was a pleasure to interact with. She was timely, responsive, and polite while putting my maintenance issue through the system and I greatly appreciate her efforts.
Mike, was great with helping me today. He was very knowledgeable and could answer all of my questions. He also guided me step by step with scheduling a tour. He definitely went above and beyond!!
Mark cabaluna managed the maintenance process from start to finish. stayed on the repair vendor unit this was completed. Appreciate the support. He addressed all my plumbing and HVAS issues.
Maria G handles my service request for my microwave. She was very helpful throughout the process. I appreciate Maria handling my request in a timely manner right before the holidays. Thanks again for your help.
It is our utmost pleasure working with Chad Santos. He is a treasure and precious gem to have on the MYND Management team. His professionalism speaks volume and his confidence is a great attribute in such a demanding and challenging atmosphere, especially when it comes to the emergency situations. His willingness to assist and assert with great resolution in a timely manner. His attitude towards our company has been exceptional and this makes it so easy to go above and beyond in the call of services that we provide. He is definitely a leader and an exceptional individual to have on everyones team. He gracefully represents MYND Management as a superior company to be working for and for this we are honored to do.Thank you Chad for the great work that you do!Ingrid
I work for a Handyman company and I was needing some added information on how to use the MYND work offers site that is personally created for the Company I work for. I spoke withChad Santos and He was very detailed and patient with me in all my questions, he really helped me understand the system. I gave 5 stars for people like this! Thank you
Power outage happened today at the property and I could not be more thankful for the quick response of Karl Comin and his team. He immediately informed me of the power outage information from smud and that they will monitor the condition. As soon as the power came back after 2 hours he made a follow up of the condition at my apartment. Very professional and concern is quite genuine. 👌
Mark Cabaluna has done an awesome job making sure all our service requests are taken care of so we can be comfortable in our home. Thank you! Youre the best!
Mark Cabaluna handled a recent maintenance issue at my rental property in NC, and did a great job, finding a technician getting me a sizeable discount, and communicating effectively with me and the tenants. Thank you Mark!
Juan has been amazing with dealing with the issues at hand since I have moved into my place. He’s prompt with handling things and making sure everything is up to par and also making sure I am informed with the services that is coming. Thank u Jaun
I had my door to the washer and dryer fall in my absence. I notified Mynd Property of the issue. Thanks to Maria G and BNB Networks my door is fixed. Thank you for your quick response to my request.
We relocated from Colorado to Sarasota Florida last year. We rented a really nice villa through Mynd. It was a great private, secured location. We never had any problems and if we had to reach out to them they would respond right away. Bryan Waters was excellent, he helped us with the entire move in and move out process. He was extremely helpful, polite and professional. We now purchased a home in the area but if ever we needed the services again we would use them in a heartbeat.
Mark Cabaluna was GREAT! We woke up and our heater is not working. He was able to send a tech and resolved our issue. Thanks!
Thanks Chris for such great costumer service!! I highly recommend this company! Chris answered all of my questions, and helped me self tour the properties effortlessly. He was very responsive and professional. Well worth five stars!!! ⭐️
The entire Mynd Team is pleasant. Weve been tenants for about 1 year & every request, inquiry & issue has been handled timely, professionally & fair.We especially appreciate Bryan W. & Fatima. Weve worked with Bryan the entire time & hes always been straight forward & fair.Fatimas email correspondence is exceptional. Shes understanding & quick with answers. All of my requests have been granted. We truly appreciate this company.
Chad gave me a wealth of knowledge and I didn’t have very many questions cause he pretty much covered all basis. I appreciate his help and wish more people were like him.!
I had a minor problem with a leak in my dishwasher, which turned into a major problem! But, it was all handled well and to my satisfaction. Mark Cabaluna was very helpful.
Mikee at Mynd got a pressing issue fixed very quickly over a holiday weekend. This person checked in with us at every step, and followed up to make sure the job was done correctly.
Mark Cabaluna managed the maintenance process from start to finish. Stayed on the repair Vendor until this was completed. Appreciate the support.
Dale helped my family w move-in logistics and the National MYND team took great care of addressing concerns prior to move in.Was a corporate relocation and MYND liasoned with my companies relo specialist to do the walk through and inspection prior to the date of move-in.So far, so pleased with MYND and MYND Tampa.
It was a great experience working with Marie Signey. The onboarding process as vendors went smooth and fast. Looking forward on getting more projects with you guys!
Maria Riza is great. She continually followed up to make sure my service request was completed to my satisfaction. I appreciate her.
I spoke with Dan today about a few questions I had about seeing the place. He was completely respectable, understanding, and patient! This is and was real customer service! It’s nice to know there are real gems out there such as Dan who are as helpful and patient as he was today with my many questions and anxiousness.
I want to thank Dulce for the help she provided. I made an appointment to view a property but I made it for the wrong day and was leaving town the next day. Dulce helped me do that I was able to change the appointment and get in to view property since I was already there. Patient snd great customer service. Went out of her way to make sure I was able to stay on track. Thank you.
Juan E. made sure our repair request was fulfilled in a timely manner. They were professional and and prompt. I am very satisfied
Mike is a wonderful customer service rep. He stayed on the phone with me throughout the process. He was calm and highly professional. Thanks.
Mary Joy was a pleasure to work with!! She made a stressfull situation so much more bearable! Thank you Mary for all your help. You are amazing!!!!!
THE SERVICE THAT I HAVE GOTTEN FROM CHRIS WAS VERY VERY GOOD.HE WAS VERY PROFESSIONAL. I WILL REFERR ALL OF MY FRIENDS THAT LOOKING FOR A HOUSE TO RENT OR BUY FROM YOU ALL COMPANY.THANKS SO MUCH CHRIS PERSONAL AND SERVICE.THANKS
Maria G did a great job getting my pest control situated and done. I am very happy that it was not hassle and got taken care of expeditiously.
I really appreciate the day to day follow on my service request. The issue with my leaking sink was resolved and Mark Cabaluna is always there to help me out.
Whats comical is that all of you corporate companies have the audacity to have all of these requirements--i.e. 3 times the income, a certain credit score rating, and blemish free background rental qualifications..Yet you all always have mounds and mounds of complaints about the properties that you rent. This company has a rating of 1.34 out of 5 on the BBB website, and you all have the nerve to be discriminative?Im starting to think that you corporate companies have these huge requirements because you want to be sure that your tenants are in great financial positions to mess them over...Words of advice to all of you home owners out there who are seeking out these corporate companies to rent your property:Rent your own properties, people actually prefer private landlords over these corporate companies, and last but not least, the majority of them are only getting your money and messing you over, they dont care about you nor the tenants, and theyre getting the majority of their funds via application fees, not actually trying to rent your properties
Ive been contemplating writing a negative review about this management company/landlord as we are very new to our lease. At this time, I am personally disappointed that I had to take this step to write a negative review. This review is specifically around the first week in the property and how our concerns have been handled.Upon signing this lease, we were given two weeks to move into the property or lose it, so we made it happen. It would not be much to expect that the landlord would complete the task they need to do well within the timeframe. But this was not the case. Weve brought several concerns to the attention of the landlord but have received zero resolution. The ones I would like to bring to light are lawn care and pest control concerns.When reviewing the property, one of the stands out parts was the overall property. The lawn looked excellent and well kept. One of the main questions I asked was who handled this, and the landlord/management said it was included.Day one, pulling up to the house, they did not take the step to welcome us to property in the best state. It is a MESS. The garden hasnt been weeded in months; the lawn has not been cut in at least a month as well. You would figure it would be best to welcome new tenants with the property looking amazing. With that, we reach out right away and have been for the last week, and no one has been out here to solve this simple issue. It is not essential to them becuase we have already signed.On day two on the property, we started to see roaches, ants, and other things I dont know the name. We had to sign a bug addendum when signing the lease, meaning we cant leave bugs here. This is 100% understood, but you should not walk into a situation with bugs when receiving a property. We are five days into our lease, and we are being told it is our responsibility to get pest control. If this was a month or two into the lease, I could understand, but we asked for it on day two, and nope. As I am typing this, I am watching ants walk across the floor.To sum up, dont trust to move into any properties until you make sure the lawn services are up to standards and also request a bug spraying no matter what before accepting to move in. There are additional concerns, but I will wait.Update - our neighbors came over to cut the grass because it’s so bad - smh
The service team is awesome. Mikee has handled most of my work order requests and she is prompt and kind. 5/5
Placed a request for maintenance in my home spoke with Ms.Mary Joy Galvez she addressed my issues immediately.It took just a matter of one for her to find a vender and have the at my home least than a days time.Thank you for your prompt attention to my issues during a holiday weekend and also finding a great vender Blue Chip maintenance service tech Mr.William Kimes came out took pictures and evaluated the situation and completed the work very quickly and safety.He was very professional and polite.Thank you Ms.Mary Joy Galvez for everything we really appreciate you and Happy New Year.
Mike was very helpful in helping me with Identification verification and helping me with scheduling. He made sure I was well informed and answered all the questions I had.
I recently moved in my home. I had problems with my drains, but Maria G responded to my problem immediately and made sure she kept in contact until my problems were resolved
The maintenance department is awesome. They are on top of all my repairs once reported. Juan is amazing with responding to my concerns.
As I expected to Mr. Mark Cabaluna...he has been very helpful throughout the whole maintenance process. He gave me a really helpful information on the next steps, so I know what to expect.
Mary Jo Galvez was most professional, prompt and attentive. She initiated communication regarding scheduling and follow up.
Peter H. assisted me on completing my application and he was extremely helpful, patient and knowledgeable. It was an absolute pleasure working with him on this process!
I left a 5 star review last year, but am changing it after our most recent experience. We moved out almost 2 months ago and have inquired several times about our security deposit. I have been told over and over that it’s on its way to us. Today we were told Mynd is no longer responsible and to go through the landlord. We have never gone through the landlord. We paid our rent and deposit to mynd, so why do we need to find out where our landlord is and go through him? We have called Mynd over a dozen times and every person says we will call you back and hangs up. We did everything on our end. It’s completely unacceptable and we aren’t going to stop until we get our money back.
Mike was amazing! He helped me with scheduling a a tour! Thank you so much! You are the BEST Mike!Tricia
Thank you Mark Cabaluna for the new range that was delivered to out home! Now we can celebrate New Year and sure to have a good meal.
I just had them and Bryan Waters help me rent out my house in St Petersburg. He did a great job and was on time and honest and professional in every way. I now feel better about the occupants andhave no worry about the checks coming on time. Dale A
Dulce and Enzo were great in assisting me to schedule a tour! They were both very professional and patient. They deserve a 10/10 rating from me, and I would like to work with them both again.
Mike was very helpful in assisting me with making my appointment for a house tour. He was very professional.
I’ve been waiting for my security deposit from these people for over a month now. It’s over 1k and every time I call I can never get in contact with anyone oneIt’s literally been 5 days and I’ve still heard nothing from you crooks I want my $1500. I regret ever signing a lease with you guys. Why does nobody ever answer the phone
I’ve never left a review, but I feel that it is absolutely necessary because how horrible my time was with MYND. I live in Colorado and bought a property in Tampa. I needed to rent it out, stress free. It’s been two months now since I’ve closed on my property and they still haven’t even listed it to rent. I can’t get ahold of anyone because I guess they’re closed on the weekends and an entire week for the holidays. All they have done so far is take money from me and done nothing. I highly recommend going somewhere else. You could honestly would be better off doing it yourself even from out of state because all they do is call people to come fix or clean your house and it seems like they call the most expensive people in town to do it. They don’t look for good deals.
After having a very bad property manager who stole money from me I had done a google search and came up with three companies, Bryan had contacted me first thing in the morning and we talked about my property . All the questions I asked him I really liked his answers so,I told him I will get back to him by the end of the day. After one other property manager getting back to me my choice was very clear and Bryan was my new property manager. We went over my property and he made a lot of suggestions that I listened to and followed all of his recommendation. I am very lucky to find Bryan because he cares about my property and if there is a problem it’s taken care of. His professionalism showed when you talk to him. As I said to him in a email I wish I would of found him years ago. Thank you Bryan for all of your hard work!
Mark Cabaluna was extremely professional and helpful. Quick turnaround and issue was fixed appropriately.
We just had Bryan Waters rent out one of our units. Bryan did a great job communicating with us on all prospects and showings. He did all the legwork in screening and qualifying them to rent from us. He found a wonderful couple and we now have record rent for that location. We would highly recommend Bryan for your realtor and rental needs. Outstanding Job Bryan–Tony and Michele F
I would like to thank Mark Cabaluna with the help with our heater. Communication is always good and always prompt.
Bryan is an amazing property manager and I would recommend him to anyone in the Tampa area for all of their rental needs. He did everything from listing my house, to giving showings, to vetting tenants and finding a perfect tenants for my property. I started renting my house through him when I was local but now he manages my property while I am halfway across the country for work, and the entire process is still seamless! He takes the stress out of renting a property and I don’t have to worry about my property at all while I’m far away. 10/10 use Bryan Waters with RentVest Tampa.
I moved into a house with many issues and they won’t help me resolve them. They want me to pay for damages then give them an invoice. I haven’t even been here one month and I want to move out. Very unprofessional company. There’s enough going on in the world, this was just cherry on top.
For a company that looks to manage your investment you would think they would pick up the phone. I have tried to reach someone for the last 2 days with no response.
I have beendealing with Bryan Waters before I moved out of country. He went out of his way to manage my properties. His out standing service deeply appricaited by me. I would like to thank him and his team.
Owning 2 homes myself the way they conduct business for new renters in the Tampa area is pretty disappointing and upsetting. If you are about to rent one of their homes do yourself a favor and do your homework. TRUST ME!
Bryan Waters very professional, and to me very patient, with my concerns and worries. Very enthusiastic, truthful about homes we looked at. Being a single older lady, that is very important to. I can’t praise him enough!!! I most certainly will pass his name on!
Karl helped me out me immediately with my heating problem and had it resolved in less than 12 hours, thank you so much for the help!!
Mike was wonderful thorough out my whole process, step by step. He really helped make this process easy!
I had some issues (user error) scheduling a tour and Chris was incredibly helpful in resolving the issue quickly.
Ive had numerous issues with the property in renting. Been here just over 1 month! 10 plus maintenance calls and while they were slow in one issue, overall, theyve been very responsive.
My family and I are so grateful to RentVest for helping us get into a home so fast. After moving cross country our original plans fell through. Bryan went out of his way to get us into exactly the house that met our needs. On the rare occasion that we need help or have a question we never have to wait more than a few minutes for a reply. If you need to find a house or you need a company to manage your rental then Rentvest is the best option.
I currently have Bryan managing my rental property and have been very pleased with his services. He responds in a timely manner and have been able to disconnect myself from rental property related business. I highly recommend Bryan for your rental property management needs.
Juan was very great while working on the matter we had Juan was very professional and did the job in a timely manner...Thanks Juan
Bryan is a very well informed, friendly, and knowledgeable person to work with. Everything was user friendly and very clear as to what was needed to close on the property. I strongly recommend Bryan for your real estate needs. He offers both real estate services as well as renting property services.
Bryan Waters is extremely knowledgeable and professional! He explains everything so thoroughly and makes everything seem so easy! Very responsive and would recommend him to everyone!!
Maria Riza was very attentive to my needs. She made sure that all of my issues got resolved
I made an inquiry call on a property and the representative who I spoke with, CHRIS, was very professional, responsive and thorough with answering my questions. Ill request him for future inquiries.
I had a water leak at the home that this company manages. I called them about the water bill and have had no response. I will start legal matters if need be. The water leak was caused when they came to inspect the home. They are now just dodging any communication. Very poor management!!
Mark Cabaluna has been awesome at helping with everything with my service request. and very responsive!
Chris was very helpful. Answered all of my questions and even followed up with me. I highly recommend this service for finding a rental.
Shout out to Mynd property management and specifically Sula and Kaitlyn for quickly turning around one of my rental properties and getting it leased in 2 weeks. Professional and super responsive.
Got the best service from Mark Cabaluna! I loved how detailed he was with everything. Thank you for all your help!
Mark Cabaluna provided quick service scheduling, finding a plumber quickly to fix our issue.
Bryan has been doing a fantastic job finding new tenants for our rental properties in St Pete. He takes care of all the legwork of showing the property and screening the potential tenants. Always keeping very open communication of the process. We no longer rent a property unless Bryan has qualified the tenant.
Mark Cabaluna was very professional an pretty quick at handling our problem with our AC. nice guy..
The help i received from the young man Chris was the best that i have gotten sent on this journey of house hunting thank you so much Chris😀
I think its a scam they take your money and tell you the properties no longer available.
Mrs.Fatima has gone over and beyond every time. She goes the extra mile, friendly professional caring. Takes the extra steps make sure you are satisfiedWhich I have been twice....
Julie Suba provided quick service scheduling, finding a technician quickly to fix our issue here at AL.
Willie Perez is excellent! He has been very responsive and efficient.
Mary Joy Galvez is very professional and her follow up is amazing.
Mark Cabaluna was great helping me with my maintenance concern, very professional, nice & super helpful.
Chris help me for everything. Including to fill out the application. Great job!!! Thank you .
Mark Cabaluna, always thank you for your attention, and disposition, Thank you all the team which works in the same direction, and they are always willing to help and solve.
Mike assisted us in confirming a tour of a property. The response was fast and Mike was very helpful
Mary Joy Galvez responded to my work order in one day and it was completed.
My experience talking with Chris on the phone was nice and very professional. Thank you again for your service 🙏🏽❤
Thank you Mark Cabaluna for helping with our urgent HVAC issue here at Memphis.
My issues were taken care of promptly and they were very friendly and efficient.
Chris was very helpful and very polite. Answered all of my questions and helped me view the home
Chad Santos was very helpful when I called and asked for a assistance with my oven. Very professional.
Mark Cabaluna and his crew at TN did a great job and in a timely manner!
My service request was handed quickly by Mary Joy Galvez.
Mary Joy Galvez went above and beyond to resolve my issue, which was resolved within 10 hours.
Dulce was informative and working to schedule our tour of a property to view. She has explained the process in detail very well. Thank you for your help!
Dale was extremely helpful he takes takes to help with the verification and stays on the phone with me to make every was good.
Peter H was very professional and answered all of my questions in detail. Great experience.
Amazing customer service Rain! Answered all my questions and provided me with information I was looking for. Amazing work 😊😊
Mikee is awesome! Professional, polite and stellar customer service!
Super shady reviews. Notice the recent ones were done all in the same time frame. RED FLAG!!!
Mikee was responsive and helpful with getting our plumbing fixed!
Bryan and his team are amazing! They are the best in the business and I look forward to do business with them for many years.
Mark Cabaluna did a great job with the mailbox. Thanks!
Mikee was helpful with getting a few repairs taken care of promptly!
Happy with the service Bryan has given us on our property. Very professional and great communication skills. Thank you!!
Thank you Chris.! Great customer service and I’m complete Satisfied.
Chris was outstanding very knowledgeable and very helpful top notch help.
Mark.cabaluna is very helpful to my needs and request very positive.thank you mark
Thank you Mark Cabaluna for helping my Friend Angela Sasser, You ROCK!
Chris were very helpful and professional..thanks again
Adrian was very helpful and followed up quickly on my request.
Mr.Chris was very professional and helpful.!
Pleasant experience with Mark Cabaluna who was very helpful
Not very organized and cant keep information straight from one email to another.
Maria is great. Thanks for everything
Fast repair service call one day and in a day I got a response from them
Love the rent guarantee, then they turned around and rented it for more than it was previously
Dale was a very helpful and courteous representative.
Juan Escobedo was awesome!!!
Thank you Dulce for being awesome. I appreciate your help. 😃😘
Dan was very helpful and responsive!
Mikee was very helpful!
Dale was very helpful and answered all of my questions
No one to speak to, no one replied to email
Dale was a pleasure to work with.
Chris was amazing!!
Dulcet service was excellent.
Totally professional nice.
Quick and easy
Total reviews rating 4.6
170 Reviews for Mynd Property Management Tampa 2023:
Review №1
2022-05-12Mynd has managed my property for 6 months now and they placed a tenant that has only paid rent for 1 month and I have already had to file for eviction. I have no clue what is going on in the process and they promise to provide weekly updates which I have to remind the PM to provide to me. Her excuse is that nothing has changed since last update. It has been over a month since the eviction paper work has been filed on my end. I still do not know if the tenant is even there. Not to mention I am now working with my 3rd PM in 6 months.For anyone looking for a PM Company, you may want to keep looking. The way they are structured you pay the PM fee rather or not you collect rent. which means if you need to evict someone they really have no motivation to push the eviction along. Also, being that I am working with my 3rd PM in 6 months make me believe they are having a lot of turnover and do not have a lot of experienced PMs
Review №2
2022-03-20Jason D called me to follow up with me on my issue about not having water. He seemed concerned and was willing and ready to resolve my issue. He asked me the right questions to get the proper help. He was a pleasure to talk with and very willing to assist. Love that! Thank you!
Review №3
2022-01-25Our heater went out tonight and called on and spoke with Jade. She was extremely helpful and even though it was after hours was able to get a technician out to my unit within the hour. He was able to fix it. Jade checked on me the entire time to make sure he had shown up and that everything went well. Mynd management is great to deal with and very professional. Thanks again Jade.
Review №4
2022-02-09I had an issue with my electricity, my refrigerator stopped working. Karl Comin was excellent. I let me know my situation, and he quickly got an electrician at my house in less than two hours. They came over and fix my issue in my food not spoil. Brilliant service from Mynd Property Management. A+
Review №5
2021-12-12The company has always been in fast response when ever we have an issue. They get the problem fixed and always follow up to make sure were happy with the job done;) They never treat you like your just a random tenet. There friendliness will always make you feel welcome and valued customer! Its sunday and Karl still checked up on us today to make sure everything is still perfect;)
Review №6
2022-01-03The requested repair was done quickly and with a great level of excellence. So happy I went with Mynd! Mary Jo Galvez was very attentive and the follow up was excellent. We are definitely off to a great start!
Review №7
2022-05-11My house has smelled like sewage and is full of drain flies and the best part is that this is going onOver a month. I believe they don’t don’t even care about my family’s health!!! I’m beyond sad. I never been through anything like this in my life. I have to work and then clean up dead (or alive) flies and try to stomach my food everyday now. Unbelievable.And when I reach out, I’m on hold for more than 20Min with no results. What can I do? How do I resolve this for my family because they aren’t helping and I’m screaming out for help at this point. I never been late on rent so why treat a tenant like this?!? Jesus help us!
Review №8
2022-07-05HORRIBLE!! IF I COULD GIVE NEGATIVE STARS I WOULD!! THIS COMPANY ALLOWED ME TO STAY IN A HOME I JUST GOT KEYS FOR AFTER PAYING ALMOST $4,000 TO MOVE IN WITH A BROKEN AC I WAS LIVING WITH 2 CHILDREN IN A 100 DEGREES HOUSE IN FLORIDA HEAT. AFTER ALMOST 30 PHONE CALLS AND PLENTY OF EMAILS 3 WEEKS LATER, 3 WEEKS SOMEONE ATTEMPTED TO ADDRESS THE ISSUE!!! ALL THEY DO IS GIVE THE RUN AROUND. DISGUSTING. NOW THEY WANT TO CHARGE ME A $75 LATE FEE OF RENT BECAUSE I COULD NOT PAY ON TIME CONSIDERING I HAD TO COME OUT OF MY POCKET FOR A HOTEL STAY FOR ME AND MY CHILDREN SINCE WE COULD NOT STAY IN A HOME WITH NO AC. I HAVE NOT EVEN LIVED IN THIS HOME FOR A MONTH AND I HAVE 4 WORK ORDERS PENDING!!!!!
Review №9
2022-01-22Juan Escobedo worked with me with my maintenance needs in a helpful and efficient manner! He made sure the repairs were done and taken care of in no time and put priority in my work order. Best customer service, he deserves a raise! Thank you!!!
Review №10
2022-01-25I’m happy to have Mynd Management and their Wonderful staff here to assist me with any and everything I needed from the very first start! I would also like to thank Juan Escobedo for taking very good care of work orders I put in for home repairs. Job well done And I highly recommend Mynd Management