Identifies as women-owned
Yes
Royal Palm Property Management Inc. in Fort Myers
Categories
Location on the map
Fort Myers, Lee County, Florida, US
From the business
Service options
Online appointments
Yes
On-site services
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Planning
Appointment required
Yes
Phone: +1 239-223-2116
Site: http://www.royalpalmpm.com/
Site: http://www.royalpalmpm.com/
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Comments (181)
So far it has been great! Very friendly and helpful! To hey found me a perfect home in my price range and also gave me a chance that to I couldnt find anywhere else! Ill post more when I move in and sign the lease! Thx God bless
I was referred to Ashleys husband, Vincent Simonelli to possibly assist with a purchase on the land where i reside and run a small business for 4 yrs. Under a private verbal agreement. Vince was very short and not very informative. once i gave him the address he went directly to the owners and bought it cash. Now Im out the 4yr struggle, all improvements I made to the property and the long term dream of owning it. Now were being forced out within 30 daysVery,very unethical
Royal palm has made our experience seamless, they went above and beyond and exceeded all our expectations. Highly recommend them for all your property management needs.
Ashley and her team are beyond professional. Some of the most honest by default people I have met in a long time in Southwest Florida!
These people act like they dont want to work. I went all the way to their office only to be told to make an appointment online. After all that , then they wanted me to fill out app online , print it out and return with $75.00 app fee which rather I get approved or not they keep. It all sounds like a scam to me. From where they located, the $25.00 I spent to get there I should be refunded just for waisting my time
Royal palm its a very professional company, they have a lot of rental options and a big structured system to make his customers happy! I really recommend them!
Ashley and her team at Royal Palm Property Management are simply the best! They are very professional and responsive. They operate their business like no other. The owner website and portal is amazing and so convenient. I highly recommend them. If you’re looking for a management company that you can have confidence in at all times, stop right here..call Ashley and hire Royal Palm. You won’t be disappointed.
Royal Palm property Management is amazing. Their staff is the best management staff that I have ever dealt with. Their level of professionalism is second to none. I would recommend Royal Palm property Management to any one of my friends or anyone that asks their hands down the best in the business right now. I want to close by saying thank you very much for all your help through the process of finding a new place for me to live.
I have had several property managers, but there is only one Ashley Simonelli and the Royal Palm Property Management team. Its like putting your rental on auto pilot. Over a 4 year period they were able to get my rent from $800 a month to $1,450. Wow! The website portal is awesome. If you need documentation for ANYTHING its all right there. Need personal assistance, just call and you have it. 5 stars. Cant say enough good things to match the reality.
My experience was great! They helped me throughout the whole process, very helpful! Thank you so much!
I cant say enough great things about the staff at Royal Palms Property Management! From beginning to end, the professionalism & kindness they have shown us has been stellar. They are very knowledgeable & have gone above & beyond for us. We highly recommend them to all our friends
The most efficient and stress-free experience I could have ever asked for. Clear on any questions you have and extremely pleasant the entire time, thank you again for everything and please do not ever change!
I would like to highly Recommend The Hiring Services and processes of Ashley and her entire team. Their communication before, during and after was always direct, professional, clear. They exceeded their candidate-assistance into developing confidence and trust in all directions to make the hiring process smooth, efficient, and experienced. Kudos to Royal Palm Management team !!
They are a rental finding machine! I needed to find rental for my sister and in no time she was moved in! Highly recommend!!!
I am delighted to write a review for Charlie Galvin. As the property manager she was always willing to do whatever it took to get the job done. She understood the fiduciary obligation to the owners and worked closely with the tenants to keep the communication open. Her dedication and attention to the details kept the properties occupied 97% of the time.I would definitely recommend Royal Palm Property Management.
Royal Palm is one of the top management companies I send referrals to, their quality and professionalism is on point.
Heather Hosmer helped us sell our house in 1 day! We received countless showing requests and multiple offers and she managed all of it for us! She gave great advice, is very professional and responsive! She’s also currently helping us find a rental home until our new home is built. We highly recommend Heather!
Our experience with Royal Palm had been very positive and I want to say thanks for also working with great contractors. We had a pair of plumbers come by this morning and their service and professionalism were above standard. It gives us great peace of mind knowing that we can expect the same excellent experience with folks like them as we do with you folks at Royal Palm.Our little family is thankful for you and we wish you the best of times this holiday season.Best regards,A. Greer & Family
I had the pleasure of working with the team and they were friendly yet professional at the same time. Heather was especially attentive to my needs and concerns and did a great job of following up with getting answers to my questions. If you are looking for a professional real estate team I highly recommend you give them a call.
Best experience ever, they have great care to their customers, would require their services again 👍🏻
5 stars all day, Ashley and her team are outstanding.
I cant speak highly enough about Ashley and her team! Their professionalism is unmatched in the industry, in my opinion. Ive worked with my share of property management teams, and they go above and beyond in every way. Theyre HONEST, RESPONSIVE, and THOROUGH--traits we dont always see in this industry. I dont hesitate to refer any owners looking to rent out their properties, or friends/family that are looking to rent because I know that they will take great care of them; and I dont take referring others lightly!
Ashley was extremely helpful to me for my start in real estate. She is very approachable and has a world of knowledge in the industry. She is very punctual and is always polite. I will without a doubt be conducting business with her in the future and I highly recommend others do too.
I’ve been working with this company for many years, outstanding , wouldn’t recommend anyone else.
During this difficult house market Rebecca was great to work with. She answered all of our questions and helped walk us through this process.
As a long-time Property Management and Maintenance professional, I find it very refreshing to do business with an entrepreneur and her team who strive every day to do what’s right for their clients.The Royal Palm staff if prompt, professional, and actually value the needs and expectations of their owners, at the same time, doing their best to provide their tenants with the best rental experience possible.Ashley is an ever-vigilant business owner, and Marie a consummate problem solver, ever ready to resolve issues big and small.I would have no reservations in recommending this company to even my most demanding client.
As a person that hasn’t been in the rental industry for a long time it was nice to have my experience with Royal Palm Property Management. They were very attentive to my concerns. Lorena was patient and thorough as we went through the application process. They needed information to process the app and she was patient as we gathered this information. I really appreciate that they were understanding and helped deal with others in the process to move it along. Lorena was very descriptive in what was needed and was very responsive to questions at all times.
RoyalPalm Property Management has been so wonderful to me, I have been dealing with rental companies who’s been working from home taking application fees and letting your application expire. I like the fact that Royal Palm management works on a first come first serve basis and will not take your app money unless your the first to apply. Many companies are taking over 50 apps on 1 property. NOT ROYAL PALM THET REALLY HELPFUL THEY RETURN CALLS AND REALLY WORK YOUR APPLICATION!!! By far the best I’ve been going through MainStreet Renewal since February it caused me to be homeless with 3 children. This company made me feel so much at ease with how fast they answered my questions and helped me through the app process. Thank you so much Royal palm property management! Me & my kids will be moving in our new place soon!! BRAND NEW NEVER LIVED IN DUPLEX 3/2/1 we are super HAPPY 😊 ITS BEEN A LONG 3 months looking!!! Lorena FrancoLeasing Manager is great to work with.
While other companies have failed to meet my expectations, Royal Palm has stood out from their competition. The team members of this property management company wear their care on their sleeve while maintaining the most professional of communications. These folks are clearly a group of mature professionals who have a deep understanding of the area market and how to bring parties together to make business happen. I highly recommend using this company and their website to find a property in our area. Excellent service from Nicole, Lorena, Michelle, and Maddy alike!
I just applied for a rental through Royal Palms and worked with Lorena Franco. Theyve made the application process very easy. Finding and applying for a rental is typically pretty stressful and Lorena was very responsive and helpful.
My wife and I are extremely happy with Royal Palm Property Management. Ashley was able to find us tenant with in just a week of signing up with them. Ashley made the paper work and procedure extremely smooth. She has been responsive and wonderful to work with. We would definitely recommend Ashley and her team at Royal Palm Property Management, Inc. regarding property management.
Best property manager in SW Florida. They’ve been managing my rental homes for years and provide great customer service.
Its been a pleasure working with Michelle & Heather. I was extremely impressed by their professionalism and responsiveness, and couldnt have asked for a better company to do business with. They definitely deserve more than 5 stars!
Lots of fly-by-night property management companies in SW Florida, so it has been such a treat to interact with RPPM.Responsive to our every need, professional and personable-Jana and Allison stay on top of things... and they’re just a pleasure to deal with... so much so, we sent them flowers !Other property managers would do well to emulate their business model - customers first ! We are quite pleased with RPPM... you will be, too !
Heather is exceptional and professional at all times. She even helped me before she was due to take over managing my property. Heather went above and beyond what was expected. If I ever buy another property, she will be the first person I call to manage it for me
I have never had someone from a property management company go so above and beyond to help me through the application process, which can be a nightmare anymore for rentals! Rebecca was amazing from start to finish and truly helped me and my children find a home. Thank you so much!!
From the initial application process through every step of my two-year rental, Ashley and her team have impressed me with their exceptional and consistent level of care and competence. The few concerns I had were handled promptly and efficiently with patience and kindness. I These ladies are the top of the line!
I must start by saying if its not royal palm then it must be my own house. The help that Lorena gave me was just pure and patience she so humble making me feel comfortable and at ease. I could rely on her on time response. My experience was very great and I would enjoy doing it all over again. Thank you lorena and Heather, great personalities.
Rebecca and her team were excellent. Our first option was not available but they kept us informed and continued to look for a property that would work for us. Great communication from entire team
They are polite thank you so much for trying to help me.
I cant say enough about the level of competence Ashley has displayed in handling my rental property. She was on the job within a day, inspecting the property and meeting with the tenants. Its been about 6 months now and I couldnt be happier with the service she provides. Ashley answers all my questions quickly and notifies me promptly of any issues. I highly recommend Ashley as a property manager! Kudos to Ashley and team!
Great management company all the way around. Heather is on point with our property’s. She is quick to respond to our emails. As an investor with several properties in Swfl it’s important to have a manager that cares about our property’s like their own.Thank youDaniel K.
Pretty easy process. Property is brand new. Fair price. We are happy.However as we vacated and cleaned everything patched any holes and repainted. They are crooks on holding deposit. We handed over the keys on April 12th and I have yet to receive the deposit back. They proceeded to email someone else’s information to me with the same first name. They stated they sent us a certified letter outlining the damage (there was none) Now Friday they said they received it back and I’m sure it wasn’t sent to my new address. I guess I will have to now sue and take them to court.Very unprofessional. I’d recommend not renting from these folks.Let me add that they didnt even return the total deposit less the damages they deducted. I guess at this point I will need to sue. I paid $1873 deposit not $1349. Id suggest you get this worked out and the additional money owed back to me immediately. I have my receipts and lease. Your choice!Update: Ashley the owner called and worked this all out. I am positive this was just a one off with them as I didnt have any prior issues. All is well and thank you Ashley for making things right!
These folks are very down to earth and have exactly what you need. Its tough finding homes for rent or sale anywhere in swfl and they made it easy. I delt with Heather their property manager who takes your wants into consideration and finds you exactly what your looking for and she was excellent! Id recommend them/ her to anyone.
Ashley Simonelli has been our property manager for roughly 3 years. During that time, she did a great job handling everything with the tenants so we never had to think about it, while also keeping us informed. That’s exactly what you want in a property manager.Ashley also just helped us to sell the home we had been renting out. It was a tough journey, with storms and the biggest hurricane to hit SW Florida in decades, causing delays completing repairs/improvements before the sale. But Ashley stayed on top of the contractors, holding them to her standards, and made sure the work got done. We got the price we wanted for the sale of our property, and we were very happy with how things went once it was under contract.Highly recommended as a property manager and listing agent. Thanks Ashley!
I rented from Ashley for several years and she never once let me down.. I watched her build a team and now her own company! Royal Palm is reliable, responsive and helpful at all times! I highly suggest them to all of my friends, family and anyone else!
Always a positive experience working with Ashley and her team! We live out of state and it gives us peace of mind knowing theyll handle anything that comes up with our rental property. Responsive, friendly, professional, and keeps us in the loop. Ashley provides great service to her clients!
I wish I could give this property management company a million stars. Please dont even bother looking at other places because this one is hands down the most professional, the most responsive, and the most caring of any places I have ever dealt with. If you get the chance, ask for Nicole. She has worked miracles for my boyfriend and I and is making this rental process such a breeze. Cannot thank you enough Nicole!!
Lorena, my leasing agent, has been extraordinarily helpful and compromising with me! Very professional and kind, this is my first time ever renting and she walked me through the process and responded very fast ! Im excited to move in next week. Thank you for everything!
Diego super attentive and helpful, he solved all my doubts, totally recommended
Ive worked with Ashley since 2010 when she began managing 22 properties for us. She goes way beyond the norm, and is the best property manager we have ever had. We had to brace our properties for the hurricanes last year, and she was very proactive, notifying tenants of their responsibilities. Afterward, when trees were down on houses, and power was out, she moved mountains to get people to the property to secure it, remove trees, repair roofs, you name it. She went without sleep, without air conditioning and responded almost immediately to any questions we had. She does this every time for any concern. You wont find a better manager.
Best property management company ever. They got me approved and in a place in like less than a week. They are awesome. Very good at communication and responding quickly I couldn’t have asked for a better place to do business with to get into a rental home. Thank you guys! Also GREAT PRICING!
I have worked with several property managers in the past decade. Ashley is a stand out! Quick to follow up with telephone and email messages. In my case, to pick up a rental and within a day go out to the property and meet and greet the tenant. She is a professional in all ways. I recommend working with her.
As an owner, I attempted to ask questions to on board. They have a heavy volume right now so they are slow to respond. After sending me a very snippy, aggressive email, the company/broker decided they didnt want to answer questions I have as an owner about the contract. Maybe they are great, but right now they are not a great company to interface with. Instead of answering my questions, they decided to email me saying we werent a good fit, which is very true. Instead of responding to my google review with anything of substance, the broker responded with the email she sent.
Professional and punctual!!! In a city where good work can be hard to find Royal Palm goes above and beyond. I listed my house for sale and needed a quick quality paint job and they did just that. They showed up when they said they would and delivered on what they said they would do. AWESOME!!!
I have known Marie Cardinal for quite a few years when she was park manager at Shady Acres RV park. From the start we couldn’t have asked for a more friendly, energetic and professional gal to deal with... so much so, that when she left to persue real estate, we didn’t return to the park because it wasn’t the same without her there! She is a hard working, ethic driven individual who strives for customer satisfaction. She could have 15 things going on and will still greet you with a smile and ask you how YOU are doing... That in and of itself speaks volumes!!!! We are currently in the process of selling our home in New York and plan on sitting down with Marie to find our Florida home! Royal Palm Property, you truly have a gem in your employ, Marie Cardinal!!!!
Rebeca was so sweet! She was very accommodating and she did a wonderful job providing information to me. She responded quickly and was understanding with everything I had.
I really appreciate all youve done for us youve been a fantastic agent that has really gone the extra mile for us and I really appreciate it. weve had quite a few bad experiences with other agents in the US but you have been totally the opposite. Even the agent you recommended to sell my condo Steve Prather was absolutely fantastic. If I was ever to buy a property again in America I definitely come to you first.Best regards
Reva was extremely knowledgeable and helpful in every aspect of selling my condo in Fort Myers. She was extraordinarily responsive anytime I reached out to her. Not only was she highly professional, she was really fun to talk to! I would highly recommend her to anyone looking to purchase or sell a property.
Ashley and her team are very professional, detail oriented, level-headed, investor minded, caretakers of your property. If you cant be there, Ashley is your professional. She has a habit of finding great tenants, rest assured.She is a realtor with integrity, which is really rare here.
I just wanted to write in and thank you for your expedited assistance in regards to our plumbing issue. It was handled extremely professionally and very quickly as the situation required. Derek was the nicest, friendliest, most professional serviceman and I’d recommend him 10 times out of 10. Thank you again, and happy holidays!
Top notch team of professionals, my house was rented quickly and maintained with no hassle
Ashley helped me find the perfect rental in the past, and I am now working with her on potentially managing an investment property. She is professional and pleasant to deal with. I recommend contacting her for your property management needs.
Ashley and her team are very experienced. If you want someone who manages your investment like an investor, then look no further. The team at Royal Palm stay up to date with industry and state changes and are all around great people.
My experience form both the property management side, as well as the realtor side, has been nothing but fantastic! Im over 1500 miles away from the property and I never have to worry, even during hurricane season!Reva at the Simonelli Group has been my piece of mind during this whole process!
To be successful you should surround yourself with successful people! We feel we have done that with Ashley Simonelli. She has made this process of owning and renting from out of state so easy! I would highly recommend working with her!
Thank you Ashley for looking after my home. Even when I am half way across the world away, I know I can count on you to be a good steward, and keep my interest at heart. I highly recommend your services to anyone who is looking for a real estate specialist.
Royal Palm is a real winner! If your looking for a great property manager Ashley Simmonelli not only has the expertise, she works diligently to stay on top of your best interests and investment! Im very happy with Royal Palm and Ashley.
As a general contractor, I love working with Heather Hosmer and her team at Royal Palm Property Management. Her team is prompt, professional and a delight to deal with.
Awesome people and very professional,thank you for your the great service.
How do you improve on perfect if theres a way these girls will find it . Ashley Simonelli stayed in contact well everything she said on the lease was true there were no sketchy this or sketchy that. things. very professional. They worked well with me on things. They knew I had a good job and could pay and always did after Id been there awhile it became priority not to let em down its just something about the way they are they make you wanna help them as much as they help you
I had the pleasure to talk to Lorena again, she continues to provided an excellent service and she is very knowledgeable and reliable. I highly recommend reaching out to her if you need help.
Amazing company to work with . With great owners who care about their clients .
She is not only good she’s excellent. She’s very knowledgeable in the field of management, hard-working, And very honest in her performance and advice. Due to her excellent marketing skills my vacancy rate is almost nil as is my eviction rate. I have six property managers in the state of Florida, believe me she stands head and shoulders above the rest. In all phases of management she excels.
Ashley is the best property manager we have ever had. Very responsive, quick replies, anticipated what we needed every step along the way. Highly recommend her!
Ashley and her team are amazing. I’m thankful for their expertise and willingness to teach others what they know. Finally, a property management company that does their job the right way! A+
I had a great experience renting a home in Cape Coral from Ashley Simonelli at Royal Palm. I ended up purchasing the home with her help and it was the best experience Ive ever had with real estate. I highly recommend her and her company.
Merry Christmas to you too – you’ve been a peach to work with and we appreciate all you’ve done for us. You always handled the headaches so we didn’t have to (luckily they were just occasional ones - and you handled them well!)….and we’re thankful for that.Best wishes for a healthy, happy, and successful New Year! ;)
The most unproffesional company i have ever dealt with. Up keep to the property is up to par but be very careful moving out. Document everything and even still have an attorney on stand by. They will steal whatever deposit they can and use forged documents to get away with it!
Marie Cardinal was absolutely wonderful to work with! She has a vivacious personality and and is a real go getter! Anything you need, she is your go to person. Would Definately recommend Royal Palm Property Management and Marie Cardinal.
I am extremely happy with the Service Ive received from the Simonelli group. I have been dealing with Ashley Simonelli for about 7 years now and my experience with nothing but wonderful!!! I would recommend her highly to my best friends!!!
I was so happy to have found Ashley and her team. What a great experience. I have full confidence in their ability to manage my property in Florida. Thanks Royal Palm!
Ashley and her team are very professional and responsive. I couldnt be happier with our experience. We would recommend them to anyone in need of either rentals or property management.
The best! I will definitely recommend Royal Palm Property Management to my friends and family.We are very pleased with Rebeccas help and the team.Thank you again
Dear Ashley,You have for years been most helpful as a trusted advisor for my real estate activities in the Fort Myers/Cape Coral, FL areas. You have not only assisted me with selling, purchasing and renting my properties but I have also relied heavily on your sound advise. This is a note to thank you and empathetically state how valuable your efforts on my behalf have been.Sincerely,Pete Ekstrand
Royal Palm Property Management is an excellent company. Ashley is very pleasant to communicate with and runs a very professional office. I highly recommend.
Ashley and the rest of the team have done an exceptional job with the clients we have referred. Follow up and attention to detail with our owners has been spot on!!
100% pleased with your services. When I tried go without a property manager for part of a year and the rent was 4 or 5 months in arrears, I searched and found you and you had everything current in just over a week. I am totally at ease being out of state and having you in charge.
Great real estate company. Professional, responsible and Number one in communication. Ashley and her amazing team I will always recommend.
If you want a professional, knowledgeable, and helpful group of people then Royal Palm is the way to go... They take care of your needs in a timely manner and are always there to help. I would recommend them blindly to everyone I know
Something hopeless of being able to acquire a home and God has put us in his hands!With a staff beyond professional,(For example: Lorena) never abandoned us in the whole process. He gave us that Hope that we lacked, nothing is impossible! Although it is rented, we will not hesitate to prepare to have one of our own!
As a Home Inspector, I truly enjoy working with Ashley and her team, as they are always on top of things, and extremely professional, prompt, efficient, and are a pleasure to talk to. They have never let me down...
Ashley has helped us over many years arrange our real estate holdings in Cape Coral & Fort Myers. Her ability to communicate with people on all levels has proved to be a real asset.
I would highly recommended Ashley. I’m giving her a five star review because she delivers only five star service. She is definitely a leader in her field.
Hi Ashley, just wanted to thank you very much for all the help with Areca. And becoming better owners. It was a great experience that had a nice ending. You really cared and it showed. Happy holidays
The best in her field. Passionate and driven. Ashley only provides first class customer service. Truly cares about her tenants and owners.
It was amazing the way the helped me the agent was nice and very patient and do everything with the right attitude I highly recommend them the are great
Very satisfied with this group! My uncle is moving here and they have been super helpful with the transition of it all. They walked us through everything we needed help with and kept my uncle and I updated with any changes. My uncle says Thank You for everything!
Im extremely happy with your service!! I talk about how Great you are all the time to friends in Indiana!! Youre responsive and conscientious! I feel that you treat my properties as if they were your own!!!
Very satisfactory attention of the employees, especially lorena
We are very happy with the service we receive from Ashley. We were blessed to have picked the right property mgr the first time. Thanks Ashley, You Rock!
I had the pleasure of dealing with Marie Cardinal and could not have been more pleased. Marie is very knowledgeable and professional and very pleasant. Keep up the great work.
I just got approved for a home and so far they are doing everything they can to help me with the transition. So far so good. Love the experience Ive had so far. They are very helpful and nice.
I personally have known Ashley for years and have done business with her years and she is the best. Highly recommend her and everyone associated with her business.
They are the best! Rebecca and Lorena were very patient whit me. Thank you so much!
I have been a tenant of Ashleys for a few years now. I am extremely pleased with her management style. Very prompt, courteous and understanding.
Honest. Hardworking and consistent. They manage many properties for me. They manage my commercial and residential properties and do an impeccable job.
I’ve spent a lot of time in Florida and have not come across people as good as the ones here. They were always willing to hear of any discrepancies and promptly fix them. I will always remember the experience I’ve shared with this company and their staff.
Great people and wonderful company 😊 Highly recommend!
I want to express that my experience with Royal Palm Property has been unique, they are very dedicated people and very committed to their work, wonderful customer service, very professional I would give them ten stars if I could
Hands down the best in the business... Extremely passionate and professional!!! They go above and beyond your expectations! I would HIGHLY recommend Ashley and her team to anyone!!
Friendly, available and easy to work with! My experience is that everything is communicated up front so there are no surprises. Excited to do business with these ladies!
Phenomenal group! They stress to provide the best for their clients. It was my first time renting and they were just a pleasure to contact and deal with!
I have a great experience working with Marlen Barrios, great customer services, a very knowledgeable person and a great team player! Good luck in this new journey!
Royal palms properties are not going too disappoint !! They make everything from paying your bill too putting in requests for maintenance a snap !! Their staff is friendly and easy to work with
Excellent service from Michelle! 😁
Ashley is the greatest property manager in town
Absolutely horrific dealing with this company. We all had such high hopes. Trust me, take your business elsewhere.
Professionalism, reliability, transparency, prompt, cutting-edge....leaders. What more can be said....Oh yes....and they are just plain nice people to top it all off!!A decision you can make that you WONT be sorry about!
Excelente service provided by Michelle
Ashley is awesome, especially during Hurricane Irma - she was able to get to our house and report no damage within 48 hours!
As an investor and landlord with homes in multiple counties, I can tell you Ashley is top notch. Thank you for doing such a great job!
So far they have been great. They helped us through a difficult situation with the crooked Aqua company. They are very professional and respond fast to questions.
Ashley and her staff are very helpful anytime I have any issues, and all maintenance is taken care of very promptly! All in all, a great company and even better staff!
Worst place Ive ever lived, will not fix anything want to charge you a service call. Read your lease very carefully because they will try and screw you every chance they get
Ashley is amazing along with all the staff. I would not hesitate to refer someone. Always friendly top of the line service.
Rebeca and Jana are rock stars and truly amazing to work with!!
This reality company is so responsive. Never had an issue when we needed things to be fixed. Lived in this house for almost three years. Will rent from them again.
Charlie has always been easy to work with, very knowledgeable and always available when I needed her help
Quality service and very attentive
Wonderful company to work with especially Michelle and Lorena can’t wait to move into my new apartment
I have had many property managing companies, but none with the responsiveness and professionalism of Royal Palm.
Royal palm is an absolute professional work place, I spoke with Mariah on the phone and she was very helpful and answered all of my questions !
It is obvious that this company is caring, compassionate and dedicated to their clients. I would recommend them to a family member or friend.
I would recommend Ashley as a property management for any one that is in need of one. Very professional and outstanding response and just a great person overall!!
Not only is the staff professional, knowledgeable and efficient but they give back to the community and have a deep concern for the success of the entire area!
Very good attention, very professional, spectacular ... they solve everything as soon as possible
The new toilet works great. All the maintenance requests have been done very satisfactory
Very professional, honest and has a great attention to detail. Not to mention quick response when questions needed answered. Highly recommend!!
Great people, easy to work with and, as a bonus, do a lot for our community!
Great customer service.
Amazing company, honest, with a heart for the community.
Very good service
The staff is very professional and really friendly. They make you feel welcomed.
Excellent service 👌🏻
The most honest and helpful team to ever deal with in southwest Florida period.
Amazing customer service, highly attentive, great intuition and attention to details. Would recommend to anyone!
Excellent service!
Talking about slum lords!
Good service!!
Very professional and outstanding service. I highly recommend!
Warm, professional, and always willing to go above to make every experience and interaction perfect.
Marie Cardinal is professional and awesome to work with.
Excellent customer service. I’m very impressed.
Easy process incredibly friendly and always ready to Help.
Failure to communicate.
Good quality and Good Service
They are quick and professional.
Amazing service !!! Goes above and beyond!!
Neat place
Very professional!!
I feel happy and satisfied with the excellent service they provide, it is a friendly and cordial treatment.
My experience has been very good, they have been very professional and they have helped us throughout the process making it easier. I recommend them 100%. They have bilingual assistance which is invaluable and their transparency and professionalism is excellent.I want to especially thank Lorena Franco, leasing manager, for her excellent and professional work.
It has been an excellent experience again and I thank Lorena for all her help throughout the process. Thanks for everything.
They are totally disrespectful, they breach their contract and fail to meet any need you have, even if it is definitely an emergency, I give them a 0 out of 10 and I would never recommend it, and I am currently in one of their propertiesThey are totally disrespectful, breach their contract and dont meet any need you have, even if its definitely an emergency, I give them a 0 out of 10 and I would never recommend it, and Im currently at one of their properties.
They are very disrespectful to charge and put surcharges they are number 1 but to give answers or wait for them I have been waiting two months for my return of the deposit and now they say that they have nothing to do with it and that the property was left in poor condition and I do not know how many things but everything to not pay me my money
Excellent experience, very grateful professional attention, for all the help and guidance that they offered us, especially Lorena Franco who always provides very good assistance, always ready to help, I recommend her services of excellent quality. Thanks
The service that Royal Palm gives is excellent, Lorena explained all the requirements to apply and was very patient with me !!
They are thieves, they do not return the fund or fix the problems in the homes, I do not recommend this company at all, they are scammers and they do not bother to assist you .... their argument is a big lie, Miss Mimit at that time told me that everything had been transferred
Thank you very much Lorena Franco for your great help to finalize my rental, best wishes and thanks for the excellent service
My experience with Lorena Franco is the best, professional, excellent in all aspects. Thank you.
Total reviews rating 4.7
181 Reviews for Royal Palm Property Management Inc. 2023:
Review №1
2022-07-01Moved us into an unfinished apartment. Ramp is broken and they don’t do the “lawn care” they say is included. Also the landlord which we aren’t allowed to talk to under the lease, has a lot right next door in the same property filled with trash that they say they can’t do anything about… - replying to what you said, I said unfinished because the ramp was never done. Also the lawn care which you say is included hasn’t been done in months
Review №2
2022-07-03Royal Palm Its a great and really professional company! I have been working with them and their team is really amazing and super helpful. Also, Ashley is amazing! she is always looking out for the wellbeing of his customers and employees! Great experience, i totally 100% recommend them!
Review №3
2022-07-02Great team! I had the pleasure of working with Maria, who kept me included in the application process. She’s been very helpful with helping me transition into a resident! I’m so excited for what’s to come when renting through Royal Palm.
Review №4
2022-07-05I am very happy with Royal Palm property management is amazing. Their staff is the best management staff that I have ever dealt with. I would recommend Royal Palm property management to any one of my friends or anyone that asks their hands down the best in the business right now. I especially want to thank diego luna, for his outstanding professionalism and excellent work.
Review №5
2022-05-23Ashley and team have managed several rental homes for us over the last 7 years. They are always great to work with, responsive and trustworthy. Thankful I found them!
Review №6
2022-06-14After applying to a place I got an email a week later saying the place was no longer available. About an hour later I got another email from the leasing department saying that if I replied with a different address my application would be transferred without a wait-list. I replied within 5 minutes of that email with a different address. I heard absolutely nothing after emailing about 3 times for the same place. I got no confirmation of my application being transferred no acknowledgement of any kind to only get the same email about this other place I tried transferring it to. Literally unfair and absolutely ridiculous. No one ever contacts back and literally I dont understand how your rating are where theyre at if this is how you are with people trying to apply for places to live. I now will literally have no where to go because everything else is literally unaffordable and these people dont know how to reply.
Review №7
2022-04-27As a Real Estate Agent and Investor myself having a AMAZING Property Management in place is crucial to the simple landlord or the portfolio of property management that is needed to keep your assets running smoothly.I have sent multiple clients that absolutely love Royal Palm Property Management and still do. 5⭐️ For Ashley and her team they are the best!!
Review №8
2018-07-19I am extremely happy with the Service Ive received from the Simonelli group. I have been dealing with Ashley Simonelli for about 7 years now and my experience with nothing but wonderful!!! I would recommend her highly to my best friends!!!
Review №9
2022-07-18I highly recommended if i could give more stars i would working with royal palm, Ashley and her team are amazing they are super helpful they treat everyone with respect they care about your wellbeing and they make sure to go above and beyond to meet every single want and need in purchasing your home.truly the best place ever!!!
Review №10
2018-11-09Ashley is one tough cookie as she puts it. She puts forth exceptional performance in managing our property. She is genuinely a people person and gives us peace of mind. In talking with contractors and vendors of other services over the years, they give her high marks and voluntarily say she is a pleasure to work with. Who could ask for more? (no one).She has proven she goes the extra mile and has instilled confidence since we met her almost 9 years ago.