Solace Insurance in Largo
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Largo, Pinellas County, Florida, US
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Site: http://restinsured.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Ann Boles assisted me with an auto insurance quote last year. She was very knowledgeable and accommodating. I had to stick with my current insurance because of a policy restriction at that time but Ann continued to assist me. This year she assisted me again and I am very happy to have signed her quote: lower price and better conditions than my current insurance. Thank you very much, Ann, for putting your customers first!!
Karrol Verette is amazing! I am a local real estate professional with over 20 years in the industry. I can tell you from experience that finding a solid insurance resource is next to impossible. Karrol is always honest and upfront. She lets you know in advance the possible pitfalls with any particular policy and always gets you the BEST Deal available. I have used Karrol for several years, and over that time she has saved my friends and family TENS of THOUSANDS of dollars in Insurance Premiums. I Highly recommend Karrol, she is and will remain my go-to Insurance provider. Thanks again Karrol, I will definitely call you on the next one :)
I had the pleasure of working with Jackie Austin and I was very fortunate to talk to her on the phone today she was phenomenal in assisting me with all of my needs and Im thankful that she was there to help. Im very pleased Solace Provides a very personal experience Ive never felt rushed and I always felt appreciated as a customer thank you. Great customer service!
My husband used their agency for many years and when we got married several years back, I started working with them. Ann Boles has been great in finding us good deals with insurance. And, what truly made the experience a 5-star one is when there was a human error that occurred with our service fulfillment (not from Ann), their CEO reached out directly and had it resolved the next day. Their responsive management ensured we will be continued customers and fans.
We have been long time customers of Solace Insurance, since 2004! We have never had anything but superior customer service! Solace Insurance actually contacted us when our rate went up, before we even knew about the rate change! They already had reviewed our insurance and had a plan of action! Tremendous!
I was speaking with an agent that was telling me that I will be pleased with the money he could save me. We went into great detail about the policy, explaining that I had had a claim in the last year. All was fine he had called the company and no problem. When we agreed upon a policy, he informed me of the companys name. It was the company that presently insures me. He told me no problem and that I could cancel my insurance and we could start the policy right away reiterating that the quote is only good for 60 days. When we compared policies it appears that his policy was more expensive by $200 and less coverage and he kept telling me that I would get a refund for the unused months of ins. When I stated that it was only a small amount and that I would loose a lot of money. I did not see any advantage to switching insurance and was disappointed in the practices of this agent. I found that I would and could not trust him. He was in it for the money and not for the customer. He did not care that I am a senior on a limited budget, only that he would make money. I can not do business with agents like this. I am very disappointed and had want to switch all my insurance to get it in one place. I was hoping that this was the agency, but it is not possible after this experience. i will also have to inform my credit union of my experience since they had recommended this agency.
Tried calling Solace and sat on hold for 11 minutes before someone picked up...then I spoke with Diane who was incredibly rude. She was abrasive, argumentative and unprofessional. I am not a client of Solace, but I do refer a lot of business to independent agencies in that area and I will be advising my clients PROMPTLY to skip right over Solace.
The worst customer service in the planet this people dont care about the customer they only care about making a deal and get a commission so theyll do whatever to earn your business but if you got to complain you better call the White House theyre the only one that can help you then please do not get yourself into trouble with these people big scammers.
Total reviews rating 4.4
27 Reviews for Solace Insurance 2023:
Review №1
2022-07-19Ann Boles has been my agent for years. Her and the team at Solace remain in touch with for policy renewals and always have my best interest in mind. I highly recommend shopping your home and auto with Ann. -Ken Brannigan
Review №2
2022-06-30Karrol Verrrette was a great help when I made application for insurance on our condo. She led me through every step in the process. It is so nice to talk to a knowledgeable person when you call with a question.
Review №3
2022-07-07Solace Insurance have been a very professional business,any questions has been answer and any help has been addressed. Been working as a client of Solace Insurance for many years and Im completely satisfied with their service. Thank you so much
Review №4
2022-07-12Do a great job on finding good rates with reputable companies! Ann is a hands on rep that keeps an eye on your accounts. Give them a call.
Review №5
2022-07-13Very rude and they talk down to me worst insurance agency ever over charged Mr by almost 50% same coverage with a different company . Ther office is still close I had to si outside of the office and talk to someone named Tiffany very rude . I would NEVER recommend themFormer customer H M
Review №6
2022-04-05Karrol was quick, efficient, and caring when given such a short notice. Our previous insurance company folded. I will definitely use Karrol in the future.
Review №7
2022-05-31Solace Insurance is always looking for the best rates. They have superb customer service, always friendly and courteous.
Review №8
2020-10-22Solace does a great job when dealing with insurances and savings. I previously was not able to renew my house insurance because of a few plumbing connections i worked with Karol and they accepted the repairs. I received a call from Brittany to help save money with bundling my insurances. They have a great team that stays on top of their game, also give Brittany a raise she deserves it, Im a very technical person and she helped guide me to where i needed to go though dealing with my insurances.
Review №9
2020-04-15We have worked with Solace Insurance for a couple years now with Ann Boles. She has been incredibly helpful with finding us the best insurance policies for our rental properties and our own home. She is very attentive and responds to any questions we have quickly and efficiently. I highly recommend using her for any of your insurance needs! She will find the best policy that works for you, assist you in all the steps along the way, and always provides assistance whenever needed. Thanks for all your help Ann!
Review №10
2020-04-23Anne Boles of Solace Insurance Co. has been helping us with our insurance for YEARS and is the model for professionalism and very attentive to our needs. We have multiple policies and Anne can handle anything we ask of her in a timely manner.We HIGHLY RECOMMEND!!