SEPTIC PUMPED AND INSPECTED FOR LENDER APPROVAL FOR MTG. Service people were very pleasant and informative.I would recommend your company for referrals to others.
Mark form Superior Septic was Awesome as was Kaitlin they were professional knowledgeable considerate /Caring I would definitely recommend this company !!
Very responsive and professional. I have recommended Superior Septic to many of my customers.
Our field technicians name was Mark and he did a great job! Thanks so much for your help with our septic system it’s much better now. I highly recommend this company and will be using them in the future for our septic system. Greatly appreciate all you have done!
Called to set up an appt to drain our septic. They arrived on time, communicated throughout the day regarding the service, and even assisted with repairing the lid to the septic which had a huge hole. When we bought our home, we were never sure where the tank was located. They took their time, and found it for us. They even provided great feedback when we asked questions since this was our first home with a septic system. Would 100% recommend to anyone!
So i called on a Wednesday afternoon they were there the next morning 30 minutes early. 2 of the other places i called didnt even return my phone call. So i needed my septic tank cleaned out . Im pretty sure it had never been done before so it was a tough job they did great it was Mark and another guy. I have been living in the area for 3 years I will definitely recommend this company to everyone I know. And there price was very reasonable. Thank you so much.
We had a septic back up and they came right out they were really friendly. The guys gave us a lot of back ground on maintenance and answered all my questions. Would definitely recommend them if you needed this service done.
As a Realtor in Land OLakes / Lutz, I deal with a lot of inspectors and contractors when we sell a residential or commercial property. Seldom do I have any that display the level of professionalism and service provided by Gary at Superior Septic. He was on time, did a great job, and provided a fair assessment to both my buyer and my seller. Both buyers and sellers had a high comfort level with the diagnosis of the septic system. No hype. No drama. Just facts. Thanks for a job well done Gary!
The technician, Mark, was very professional and knowledgeable. He knew exactly where to look and fixed it in no time.
Superior Septic was on time. The crew was knowledgeable, cordial, and personable. They were quick. No messing around. And gave good advice.The office is just as professional. And they gave me updates on my phone for the crew’s arrival and job progress. The price is competitive with the other companies in the area.I will use them again.
Everyone, from the receptionist to the technician who did the work, was very professional and friendly.Id like to give extra thanks to Mark. He pointed out what I should be doing to take care of my septic systems and save me money in the future. Its this kind of service that earns my business.Thanks again!
Called them today, they scheduled and fixed the pump same day. Great company & service
As a frist timer using a spetic tank system. I creatly apriciated Mark Karson explaing to me how it works and how I should maintain it to avoid problens.Thank you Mark
What a great experience. I dont know anything about a septic system. But wanted to make sure it was inspected before agreeing to the home purchase. Mark was awesome. He took the time to explain everything. If we do buy the house and need anything when it comes to the septic system we will definitely be calling Superior Septic!
I requested and received an appraisal of our septic system problem. 1st plus is they called back! I explained the problem on a Thursday and received a call back in less than an hour to schedule an initial assessment for that Monday at 7:30 am. They were there as scheduled, pleasant, knowledgeable and professional in their description of my situation that I understood.My thanks to Superior Septic.
Called in the morning and Gary and his assistant, Ethan, were at my home to do a pump and inspection within three hours! They were both friendly, courteous, and worked quickly and went the extra mile to show us what was going on and how to prevent any issues.Extremely impressed with this company, and especially Gary. The dispatch was awesome on the phone too. We will be using them for all of our other homes and rentals as well, thanks guys, you just earned a long-term and loyal customer!
I called on Thursday, and Gary and his assistant were at my house the next morning to pump and clean our septic tank. We have lived in this house for 20 years, and he is the first person that told us we did not have a filter, and suggested we get one to prevent problems with the septic and drain fields. Absolutely no pressure, and he explained what the job curtailed. Very friendly and honest. Autumn, the receptionist, was also very friendly and professional. We will definitely use their services again. Great job!
They came out and fixed a disaster for me. quickly and inexpensively. thanks again Superior
Gary and Mark came out to pump my septic system. They were friendly, professional and very efficient. They also had great tips to keep my water use down. 10 out of 10. Will use again and recommend to everyone l.
Ive used Superior for new septic system installations, lift station repairs, septic pump outs and grease trap repairs. Service is always timely and prices are very reasonable. The service technicians are well trained and respectful.
Autumn in the office was fantastic and professional. Gary the technician on site made sure I was informed and took the time to show me location of drain field and 2 tank system and service times. He also showed me that the home had a continuous flow of water from home. Gary went inside and located the issue allowing me to let my realtor know to get it fixed. All in all a fantastic company!!
I have used the services of Superior Septic two times now. On both occasions they were exceptional from start to finish. It started with a young lady in the office that makes you feel like you are talking to family. I have been able to receive same day service, with the gentlemen who have come out to do the work being very professional and knowledgeable. There is no need to look anyplace else. This is the company to use.
Amazing company. Great communication and service. Educated us on our septic system so we’ll be better off going forward. Would highly recommend.
I was calling around to find someone to pump my septic since I noticed a bad smell. After calling a few companies and getting rude or dismissive answers, the lady that answered for Superior Septic was courteous and friendly. They were able to come out the same day and make my life easier. Not only did they show up on the same day, they were able to come even earlier than scheduled and take care of everything. They were fast and professional. All of this was appreciated since the weekend was coming and I didnt want to have problems with my septic until Monday. I will recommend this company to anyone!
We needed our septic tank emptied and Superior Septic completed the job quickly and professionally and we will use their services if needed again and would definitely recommend this company.
I called Superior Septic for a tank pump out, they kept excellent communication via phone and textMark & Barry came out and did an excellent job they were polite and professional. I would recommend this company to anyone who needs septic services.
I would like to thank Robert and Gary for their quick response to my house Sunday morning on April 19, 2020. I woke up to my septic system being backed up. I then made a phone call to SUPERIOR SEPTIC... Robert returned my phone call just a few minutes later and was heading to my house. Upon arrival he realized my pump was not working and my septic tank was completely full. Robert then made a phone call to his co-worker Gary to bring out the pump truck. Gary arrived in less than 30 minutes and began pumping the tank down. After the tank was pumped down, they figured out that the pump was bad. They informed me that a new pump would be ordered and installed tomorrow.I really appreciate the professionalism that these two men showed me on this Sunday morning. It goes to show you that Superior Septic is just what it says... SUPERIOR !!!Thank you,Darrell EdwardsSan Antonio, FL.
My tenants which have small children in the home called with a full septic backup at 3:45 in the afternoon. Called seven septic companies to which they said they couldn’t get out there for 4-6 days! Called Superior Septic in which the office staff was helpful and professional. They called Gary who was out in the field, told him the issue, and he was there in under an hour and fixed the problem! They are truly an outstanding company and will have all my future business!
Outstanding experience with Superior Septic and the inspection. Both Gary and Barry were extremely helpful and ensured all my concerns were addressed. They also helped educate me on the system itself to ensure I knew how to properly maintain it. Additionally, I received great customer service booking the appt with Autumn and appreciated the prompt communication throughout the entire service. Thank you!
Our first time using them on one of our rentals. They were very professional, kept to their scheduled time and provide exceptional service. When I emailed Kayla in regards to having someone contact me, they were very quick on response, spoke with Harold and got all my questions answered. As a property management company it is very hard to find good vendors especially with regarding septic. I highly recommend Superior Septic! Thank you Kayla and Harold, for making this process a great one!
As a new homeowner, I was not sure what to expect with a septic inspection... but this company made it easy. Gary was very knowledgeable, friendly, and helped me feel comfortable with the task at hand as well as with how to maintain the system going forward. If any issues arise in the future, I will definitely be calling Superior Septic to help!
Excellent experience from start to finish. My property ended up having two tanks instead of one and they handled it very well. Would recommend for anyone needing service in the Dade City area.
Called Superior Septic to install our system for our new home about a year ago. They came highly recommended and I couldnt be more satisfied with the work they did! The service techs were extremely knowledgable, honest, and friendly guys and we felt the pricing to be incredibly reasonable. I refer them to anyone who needs any kind of septic work done whether it be repairs, new installs or pump outs. Youre missing out if youre calling anyone else!
Called late in the day when my septic backed up, they had someone out the next morning. They discovered my inlet pipe was blocked and they cleared the blockage at no extra charge. Had they just pumped the tank and left it would not have fixed the cause of my backup and I’d be making another call back or calling someone else to get it fixed. I wish all businesses possessed this attention to detail.
Gary was early for his appointment which is a great quality. He’s very knowledgeable and professional with the process. I love to learn in an outs of inspections and what they are doing and he was happy to explain. Would definitely use them again.
Highly recommended! Absolutely professional, and we needed something fixed and Garret was here to fix it correctly, and with a good attitude. Moreover, these hard workers give you great tips, on situations involved with plumbing so it doesnt occur again.
Really awesome service Gary is a great worker!!! He did a fantastic job!!!! He was very informative because we had no clue of what was going on!! I will be using Superior again and telling all my friends about them!!! Thank you so much for coming out on such short notice! I appreciate you thank you Gary
A friend of mine was down on their luck and was having septic issues and I offered to help. I reached out to Superior and received quick and knowledgeable responses. They were also able to come out the very next day and pump out the septic system at a very reasonable cost. The tech that came out was professional and kind! I love small town businesses and definitely recommend this one!
I needed help in a hurry and Superior septic was there for me in a hurry. Greg and Jose did a professional job and put me at ease with their knowledge and great teamwork. We are blessed to have a local company that we can count on for honesty and great service.
Gary was our service technician who was very knowledgeable and willing to educate me on septic tank maintenance. We couldn’t be happier with our experience and will be using them for all future septic needs! SUPERIOR septic provides SUPERIOR service!
Gary came out to my house the day of my call and installed a new pump the next day. Very professional/knowledgeable. He explained the operational aspect of the device and what to look for if there is an issue. Keep it up, good job!!
Gary came to my home right on time. He showed me how to clean my filter and a unique way to maintain a clean septic.( If that’s actually possible) 😂 He was very friendly and showed us why wipes need not be flushed!!!! Listen people I saw it with my own eyes, they do not breakdown in your septic, they give it a blanket!!All in all 💯 % satisfaction with the fastest flusher around!! Thanks again Superior Septic!Tammy DiazSatisfied customer
Called today (which is Sunday On Memorial weekend). I was told it would be 2 hours. Gary was here in an hour and got the job done. Great company,,good customer service, very friendly. I will definitely be using them again in the future.
We had the pleasure to work with Gary and Jose, very courteous and informative, I am very new to septic tanks and he explained everything to us, each step he detailed as well as gave us tips on how to maintain a proper septic! Amazing job all around, I know who I’m using for my septic needs!!!
Excellent service, fast and great professional service. I would recommend!
This is Our first time using them & i picked them based on reviews on here & it was the right pick! They were very professional & Quick service ( I needed a same day service & they made it happen.) reasonably priced, Guys where thorough and polite also. Definitely recommend them and I plan on using them again in the future if needed.
They showed up on time, well informed, great advice, very polite great price for the work
Fast, professional service. I was happy to be informed by Superior of an issue with my septic that was completely overlooked by previous plumbers. They showed me the issue and had it fixed in no time. Highly recommend!!!
I’m a realtor and I have used them for several years both professionally and personally. Harold and his crew are extremely knowledgeable, honest and dependable. They truly take care of their customer. I won’t use anyone else, Highly recommend!
Outstanding service from Gary and Ethan with Superior Septic. They were very professional and friendly answered all questions I had and took care of the problem. I would definitely call back if i need to and would refer this company to anyone thank you Gary and Ethan for your help.
KUDOS to Superior Septic out of Dade City! Fantastic customer service, made my appt on Messenger last night and they called me this morning to confirm. Then texted me when they were on their way out. The 2 men that came out were pleasant and professional. Even found a clog in the pipe. Saved us $160 for the plumber to come out.
These guys that came to my house are professional and they work well. I recommend these guys always.
Once again Gary Gilkey and superior septic went above and beyond, I needed a septic inspection to place a new home and superior septic was here within a day to give a thorough inspection they were responsive and friendly answered any questions I had. Thank You! 10/10 very rare to find a company like this today!
Thank you for great service pumping my septic take I really appreciate it Highly recommend Superior thanks again guys
Fast response. Showed up on time. Did a great job. I definitely recommend this company.
Please let me try my best to share just how good Superior Septic treated me.The owner is an honest man, his crew is better than great they are like angels that came here and pulled me out of my septic nightmare.Humble wise and kind these men proved to me that goodness and honor is what Superior Septic brings to each job.No one wants to spend money on septic issues ,.but after seeing just how hard and thorough even going way past above and beyond to fix mine .I have learned that they deserve every dollar and much more,.I am more than satisfied, Im awestruck with the kindness and service I received,. 100% satisfied ,.YES A big Yes,.Please give then your business,.you will not be sorry. I will never call anyone else,.
Gary is phenomenal. When we found what we thought was the lid but wasnt, he continued to look around and didnt stop until he could do his job to the best of his ability. I truly appreciate his work ethics and dedication.
I will never use another Septic company now that I have used Superior. These people were on time and very professional, polite and knowledgeable about my septic system.
Gary is spot on insolving septic issues.Very knowledgeable and outstanding personality.I would highly recommend this company.Thanks again.
Very professional. We are new to have septic and the rep explained everything in details and gave advice on how to service the tank going forward
Being in the Real Estate industry I work with a lot of companies when it comes to working on homes. I’ve had the opportunity to work with the folks over at Superior and they are incredible.Great fast service, reliable, and honest people!
I called before lunchtime & they showed up in an hour.They located the manhole cover which was covered with grass to my septic tank,pumped it out & were gone in no time.Very polite & friendly & prices are very good.I will use them again in the future.
Arrived on time within the 1 hour window promised. Did very professional work and was very knowledgeable. Was cheaper than competitors. Availability was right away. Couldn’t ask for better.Would recommend.
Gary came to my home right away and worked on my tank. He even found a hole in it and fixed it for free. Would definitely recommend !
They were on time professional and nice. Very caring and knowledgeable.
We definitely recommend this company! Great work, fast service and good customer service. We would give more than 5 stars if we could. Thank you for all your hard work!
Even on a Saturday they were here in about an hour. Gary took care of our Septic back up in no time Thanks so much!! Reasonable prices.
I was very happy with the service. They were quick, knowledge, & very friendly. I will definitely be using them again.
Great service. These guys went the extra mile to pump and unclog my septic system. Very impressed with their service.
Very honest, professional and know what their doing. They’ll take good care you.
Prompt and thorough service, quick response from office staff, and a knowledgeable and personable owner. The best septic company and I would recommend them to anyone for their septic needs.
They did a great job. Very friendly, very quick and professional.
Gary was very helpful professional very knowledgeable would recommend him to do any work that you would need done
Gary was a life saver and really helped our family out after we had some issues he was nice and responsive.
Gary was on time, polite & professional. He answered questions and explained everything along the way. Got the job done! Thanks superior.
Gary came out on a Saturday morning within an hour of calling did a great job and explained the system to me and was done in an hour.Thanks again
Septic tank needed to be cleaned out. Guys were on time, respectful, professional and didn’t leave any mess
Excellent company, prompt, courteous staff and reasonably priced. They pumped our system and were very thorough.
Gary was so informative of what was going in and what needs to be done. So professional.Would highly suggest thus company.
They came out the same day and Gary was wonderful and very knowledgeable. Thank you for the great service !
Gary provided us with great service and I couldn’t be happier with our experience with Superior Septic!
Great knowledgeable staff, very professional and the owner is down to earth and fair. Great local business.
Great company to work with! Super customer service and the quality was outstanding! Recommended...
Great work!! Gary G. did an amazing job getting to the root cause of my septic issue.
Great service by an excellent crew, good honest work!
Just got my septic pumped by Garry. He was very happy to be doing his job and very informative.
Very professional and excellent response time. They really come through.
Gary was great! Truly helpful and very nice!
Very Polite and Great customer service! Will Recommend them to anyone.
First time using the company, service was professional and on time
Knowledgeable and professional
Prompt and professional! Very pleased with their service
Fast, friendly and very informative about future prevention tips.
The guys were great and very thorough!
Very friendly and great service!
The best service you could ask for very respectful
Quick and efficient! And very nice to deal with.
The service was excellent and professional.
Great job thank you
Fast, friendly and professional
Septic inspection
Good
Great service.
Gary from Superior came out to do a basic cleaning of my system and find my system. I just purchased the home and didnt know where it was. When I found my tank, I realized it hadn’t been cleaned in awhile and that there were roots growing into it. Gary got to work! He took care of all the cleaning, took care of my roots and added some chemicals to make sure I wouldnt have any further issues !!! Gary was awesome. He really helped me out. I will only use Superior from now on.Gary from Superior came out to do a basic cleanup of my system and find my system. I just bought the house and didnt know where it was. When he found my tank, he realized that it hadnt been cleaned in a while and that there were roots growing in it. Gary got to work! He took care of all the cleaning, took care of my roots, and added some chemicals to make sure I didnt have any more problems! Gary was amazing. It really helped me. I will only use Superior from now on.
Total reviews rating 5
114 Reviews for Superior Septic 2023:
Review №1
2022-07-28Mark was very detailed in going over the parts and preventative maintenance for my septic system. He showed me how to clean the filter, check for drainage issues, and remove and install the cover for access to the filter. I highly recommend Superior Septic for and services needed in the Dade City area. Great job overall and I will definately be using their services again in the future.
Review №2
2022-08-03The gentlemen that showed up to clean and inspect the septic system were great! Very efficient and professional! They took the time to explain what type of system we have, how they clean it, how often we should clean it, how we should maintain it and great helpful hints!!! I truly appreciate the work they do and I will never use anyone else! Would recommend their service to anyone!
Review №3
2022-07-08Scheduled an appointment for septic pump (basic maintenance) and Superior Septic team was awesome since the time I made the appointment over the phone thru the end of the job performed. All the process was stress free for this 1st time home buyer! Definitely Recommend! ❤️
Review №4
2022-08-17Amazing experience. The gentlemen who came to drain out the septic were so professional, friendly and informative. They went above and beyond to make sure we understood everything. Great communication and service!
Review №5
2022-04-06No issues whatsoever. Completely happy with their promptness and work. They work to please the customer and their office staff was very friendly when I called with questions. I would recommend them. Prices were definitely competitive with other companies.
Review №6
2022-07-19Great guys. Got right on the job an got it done in a very professional manor. Cleand the job site like they were never there. Just couldnt ask for a better job. They said they would be here @ 8am. They certainty were on time. Thank you guys for a great job
Review №7
2022-07-07They did a great Job replacing my leach fields. Great price, very responsive to emails and calls. I shopped around and I was lucky to even get a call back from other companies. Thank You
Review №8
2022-05-19Called to get septic tank pumped. They called and was able to arrive early. Very friendly and professional personnel. Would highly recommend Superior Septic for all your needs.
Review №9
2022-04-27Mark and Sam were great. They were on time and very professional. They took the time to explain how I can do clean my drain and filter to prevent a backup. Thank you!!!!
Review №10
2022-08-04Septic pump out and filter cleaning. Was it n time, fast, nice and professional, tips for upkeep and maintenance going forward. Great company.