The Rocco Group at Keller Williams in Jacksonville
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Jacksonville, Duval County, Florida, US
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Site: http://www.theroccogroup.com/
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:8AM–8PM
Couldn’t be happier with our experience with Tanner at The Rocco Group. Being first time homebuyers, we had lots of questions and nerves. She helped us understand the process and was always just a text or call away at all times for our many questions and concerns. We felt so supported by her and her team throughout the entire process!!! She found us our dream home and the process of buying it was so much easier than we ever imagined it would be. THANK YOU to tanner and the team she works with! We’re so happy and would recommend your services to anyone looking to buy/sell!
Working with Sarah and her team was the best experience we have had in real estate. We were out of state for the entire transaction, and we could not have left our home in better hands. They flawlessly coordinated showings, repairs, negotiations and everything in between. The communication was phenomenal, we had so many questions and they were excellent at explaining majority of the process, and getting our home sold for the perfect price. We would definitely recommend Sarah and her team!
Rocco group was awesome during for our first Florida home purchase! Tanner, our agent, and all involved in the process,Tim and Anthony and helped make for a super smooth buying transaction. The house was owned by Zillow so negotiations and repair requests were difficult, but they pulled through and got us everything we were looking for in a hot market.
The Rocco Group is the best!! We havent been able to buy a house with them just yet, and they are still inviting us to their amazing events. I cant wait to work Nick and his team when we are able to buy our first home, but until then, we will continue to enjoy these opportunities. They go above and beyond just selling you a home!!!! Give them a try, you wont regret it!!!!!
We started our home buying journey due to these crazy rental prices, from the start Ashley was attentive, flexible and helpful. Was great at communicating and working around my ever changing work schedule to attend showings. I am thankful for choosing this company and all the help they did, even a mobile notary close across the country. Would recommend to anyone and if we buy again In Jacksonville we know who to use.
We had an amazing and stress-free experience selling our home with Sarah and her team at the Rocco Group.Anthony, Rinnell, Dominique, Nick, and Sarahs expertise, responsiveness, and delivery on every promise exceeded our expectations in every way.We cannot express how grateful we are to have partnered with the Rocco Group throughout this process, and will absolutely be reaching out again for any future real estate needs for our family.Thank you!! - Noora, Lamar, and Shane Reeves
I recently completed a purchase with Taylor and the Rocco Group, and I would highly recommend them. I was moving from out of state into the hot Florida market, and she helped make it a seamless transition. The most important thing to me was the communication, it started in the beginning with checking up with me on the status of my sale of my existing home, and followed through all the way to the end of closing. Taylor helped connect me with a great Mortgage team, as well as Title Company for closing. Part of what made the experience go so well is the Rocco Group truly functioned as a team. If there were times that she was not available to show me homes, she coordinated with Ashley to help keep things moving. This is something that cannot be overlooked in the crazy housing market these days. She could have easily pushed our showing schedule off until she was available, however by orchestrating a partner to help fill in I was able to get an offer in on a house that had just become available, and we executed the purchase. This would not have happened with a solo agent, or with a team that did not truly function as one. Once the purchase was complete they kept me informed using Tim, their transaction coordinator. Again, at this point I was out of state, but I always knew the status of how my deal was progressing. This is something that also cannot be over stated. Perhaps it became more apparent how well they were functioning based on the opposite way things were going on my sale out of state.I really fell like Taylor and the Rocco Group will help you with your real estate transaction, and I would certainly recommend them, and if I ever need another purchase or sale in the future I will be going back!
This is by far the best real estate transaction experience we have ever had!Right after we met Sarah, we knew she was who we wanted to represent us for the sale of our home. Sarah came very prepared. She was knowledgeable, confident, poised, and honest. Sarah knows the market very well, and showed us how she planned to market and sell our home. She was very patient with our questions and answered them to our satisfaction. We had never used a group for any real estate transaction before, but decided to give it a try. If there was any hesitation, it was that the Rocco Group is so successful and has so many listings, would ours be buried and ignored among other homes they represent?We were glad we were wrong, because it was the best decision we could have made!Sarah and her very capable and experienced team are not only experts in their fields, but also very caring and sweet. They provided updates frequently and answered and returned phone calls/texts/emails promptly. They also had a list of quality vendors readily available should you need any work or repair. Sarah and her team are so good at what they do, we felt pampered. We were in the process of a stressful cross-country move, so having professionals like the ones at the Rocco Group behind our back to support us throughout the whole sale was a huge blessing!When we met Sarah, she told us she wanted to build long-lasting relationship with her clients. We were honest with her that this might have been the only transaction we would have had with the Rocco Group since we were moving out of state. However, she meant what she said whether we were one-time clients or not. We felt with the Rocco Group, we were treated not like clients but friends. That is how much they care about each and every client of theirs.Other than Sarah, we owe big thanks to Kristin, the listing manager, who went way above and beyond to help us take care of a few issues due to us moving away while our home was listed. And Dominique, the transaction coordinator, who frequently updated us on progress and sent reminders while our home was under contract. Wed also like to thank Courtney P., the inside sales agent, for checking on us periodically, even after the transaction was completed, and Courtney C., the videographer, who is an absolute delight to work with.Sarah and her team are successful for a reason (actually many reasons). We strongly recommend them with no hesitation to anyone who is thinking of buying or selling a home. You will not regret your decision. We are great proof of that!
WOW WOW WOW. Taylor Dardano has been a close family friend for over 10 years. When my family and I decided to make the move from Virginia, we originally went with a different realtor (due to forgetting Taylor was in our destination area) but she did not meet our expectations. We were in a time constraint and needed an assertive, hungry realtor who would fight for us and truly look out for our needs and requests. Taylor did just that and more.There were constant updates on new homes in the market, she communicated with us every-step-of-the-way. Being out of state was not an issue thanks to Taylor and we were able to find our dream home earlier than expected. RUN to ROCCO when needing a new home. You will not be disappointed.Dominique and Tim were the transaction coordinators and we were also very pleased with the communication and expectations given.
Rinnell and Luke were such a pleasure to work with. They were professional, responsive, and treated us with a high level of respect and appreciation.Rocco group and more specifically, Luke, was our buying agent and so we had experience working with him. Then, our expectations were exceeded when it came to the selling side of things. We are looking to upgrade our home and we will be, without a doubt, going back to this team to conduct our next transaction.
Luke walked us through the entire process as first-time buyers, and was very accommodating and easy to work with. I was referred to The Rocco Group by a friend who had also bought their first house with them, and both of us were able to close quickly and painlessly. Highly recommend!
I cannot express enough how grateful my sister and I were for the services and support that Luke Christmas, Dominique Greene, and the rest of the team at the Rocco Group gave us. They were extremely knowledgeable, efficient, and worked very hard to sell our house at the best possible price. They kept us informed and provided us with well-thought out options. Any obstacles that came up were tackled quickly and successfully. Overall, it was a great experience. Thank you!
We absolutely loved our experience with Ashley and the rest of the team! Ashley was patient with us and drove, literally, all over to help us find our home. She was amazing coordinating everything and being present for the inspection when we couldnt. The communication from Ashely and her team was top notch and they were always available to answer any questions we may have had!
I am glad to have Luke, Rinnell, Nick and the very professional team from the Rocco group for helping me to sell my condo. The result is amazing. I have many good offers within 4 days. This is the result from everyone diligent work. I have counted on Rocco twice, and I will use them again.
BEST EXPERIENCE!! Taylor & Tim ⭐️⭐️⭐️⭐️⭐️ When I say that buying a house in FL from 1,600+ miles away was a breeze. I mean nothing less than just that!!! It was the easiest, smoothest, non- stressful transaction. The team that Rocco Realty has established is a remarkable one, they all work so well and insink with each other, which in turn makes your experience that much better! We will be moving from MA to FL this summer and without hesitation I will refer this team to anyone I know who is looking to buy, sell, or invest! #TeamTaylor
We relocated from Ohio to Saint Johns County outside of Jacksonville and were impressed from the beginning with The Rocco Group, particularly our buying agent Ashley Rutherford. Ashley had a calm demeanor the entire process start to finish in what to me seemed like a chaotic market with lots of curveballs, but she handled them like a pro! We were new to the buying process out of state so Ashley went the extra mile to ensure we felt comfortable with the virtual aspect of searching for a new home. Ashley was very easily accessible, knowledgeable about the neighborhoods, and genuinely wanted to find the right home for our needs. She listened and was able to almost characterize the right type of home for us. Even after closing, Ashley has been available and eager to help. Tim, our transaction coordinator, helped make the process seamless as we were closing on our new home. They seemed in sync and the entire team you can tell follows a model that just simply works well for the clients. I highly recommend Ashley, Tim, and The Rocco Group and will refer any more MidWestern relocaters to them!
We had the pleasure of working with The Rocco Group on our 2nd milestone purchasing a home. Initially I wanted to work with Sarah again, yet she paired me with an amazing agent, Nick Lalone. I implicitly trust the team she has built and welcomed working with Nick - he is bilingual in Spanish and that was very important to us. He is responsive, honest, and cares about family goals. He was not aggressive in his approach yet came with the knowledge to educate us on our purchasing power. He was flexible to work around our crazy work hours, and that was very important. Jason Kindler was the lender Nick recommended, and we appreciated that very much. He did an amazing job at making certain all i’s were dotted and t’s were crossed. The entire Rocco Group did not miss a beat. Tim made certain that even the notary was bilingual and all ducks were in a row. I have been friends with Sarah for over 10 years and I wouldn’t think of using anyone else for our Real Estate needs.
Rachel Molle helped us with our home purchase. We looked at houses from long distance so it was nice to have a local expert that knows the area well. Rachel is very personable, knowledgeable of communities in the area, and has great communication with quick responses throughout the process. We love our new home and would recommend Rachel if youre in the market for a realtor.
My husband and I are building our retirement home in Florida and we knew we needed an agent to assist us since we are out of state. We met Rachel Molle with The Rocco Group and she has been a godsend! She has been able to help us with all things regarding this process, and there is ALOT, especially being a new build. She is kind, professional, and trustworthy. I can’t say enough great things about Rachel!
Sarah Rocco, Owner/Team Lead of The Rocco Group, is a real estate expert who is responsive and amazing to work with.Our Jacksonville, FL home search was during the height of the 2021 real estate craze. We were living on the West Coast and relied heavily on Sarahs knowledge of Jacksonville neighborhoods and the local real estate market. Once we found our perfect home Sarah quickly ran comps, we discussed strategies and she submitted our offer - which was accepted after beating several others.The Rocco Group has a team of specialist who provided updates and guidance to us throughout the closing process. We feel very fortunate to have worked with such an awesome real estate team.
Tanner is who we recommend if you are buying or selling real estate in Northeast Florida. She is brilliant, witty, good natured, incredibly organized and goal oriented. And she knows details about neighborhoods that demonstrate her commitment to her clients. She actually studies her craft.It is her planning and organization above all that sets her apart. With, I think, over 20 closed transactions first year she is burning up the record(ing office) books. (Get it, real estate humor.) Tanner is literally the answer to our prayers. That planning and organization runs deep at the Rocco Group, Sarah Rocco instills professionalism and thoroughness across every position at her team. Dominique, Luke, Courtney, and all the folks at the title office she recommended, all kept level heads and made sure every aspect went smooth. And when it didnt, they steered us through the storm.While the Rocco Group has a deep bench, it is Tanner who was MVP of our home buying adventure. She talked me off the ledge when we considered over bidding on a fixer whose walkability wasnt nearly as good as I though it was. She worked into the night to get our offer accepted on a house I never would have know about, if she hadnt found it. She did clear, concise, thorough video walkthroughs over Zoom when we were across the country from her. And out of five real estate agents I initially called, she is the only one who called us back with a plan, interviewed us, and made sure we were all on he same page. Her perception and communication are remarkable. Thanks to Tanner, we are in our dream house.And its not just real estate, if you are looking for fun facts and things to do around NE Florida, check out their YouTube too.
We were relocating from South Carolina to Florida with our 4 children after my husband accepted a job in Jacksonville. Selling our home and making a contingent offer in this hot market and doing it in a timely, seemless manner was not going to be an easy task. There was so much to think about with relocating 4 school age children. In the midst of having to keep the boat afloat back home, all the while searching day and night from 400 miles away to find our new family home and researching school districts in the area (so many great schools to choose from in the Clay county area), Nick was recommended through our Keller Williams realtor back home as they have an outstanding networking relationship from many states away. I can tell you that Nick LaLone is a hero that does not wear a cape. He went to work for us like we were family. Nick was our boots on the ground, he kept the momentum going and refused to let us feel anything but hopeful and excited about this journey. He viewed many homes for us and recorded detailed video for us to view from states away. We felt comfortable buying a home from long distance knowing that Nick was on our team. Nick was extremely available, answering questions and going to showings and making us feel like we were top priority, though I am certain he makes every client feel this way. He cares about the journey, and the relationship, not just the sale. We put many offers on many homes in this competitive market. He was great with keeping us focused and getting us to the finish line. He was knowledgeable about pricing and how to negotiate. He and his team helped us learn HOW to buy a home. It was a memorable experience. Nick made us feel like we were family, we felt that he cared greatly about our needs and wants, and finally when we got to meet him in person, it was like we knew him for years! You wont find a realtor as personable and caring as Nick. The Rocco Group is blessed to have him and he is your guy for beginning your own journey to the great state of Florida! And btw, we absolutely LOVE Jacksonville and the culture and the many things for our children to participate in. Not to mention, the schools here are top notch and we couldnt be happier with our move. All of our children have had such positive attitudes because Jacksonville is truly a great place to live. Call Nick LaLone even if you are just thinking about Jacksonville as your new home! Dont hesitate! You wont have any regrets!
Wonderful team to work with! Very organized and professional. Our realtor, Luke Christmas, was positive, helpful, always approachable, dedicated, helped us find a repair man for small repairs, and really was a strong advocate for us as a seller….. We had a great experience!!
Looking for a Realtor? Look no further!!I’m a former Realtor and this group is at the top of their game….professional, friendly, knowledgeable, highly ethical, honest and the list goes on….fantastic follow up and the relationship doesn’t end at settlement! Call them today and you won’t be sorry!!!!
I can’t say enough good things about The Rocco Group! We used Sarah and her team to sell our old home and buy our new home. Sarah is knowledgeable about the market and highly motivated. She gave us tips to help us sell our home quicker. Within 24 hours on the market, we had 3 offers and a full week of scheduled showings still to come.We had many admin issues with our lender, but, with patience, Sarah and the team worked closely with our mortgage company and the seller’s realtor to help us get to the close of our new home. They weren’t afraid to push back and fight for our best interest.Sarah and her team are stellar in their professionalism and knowledge! They walked us through every step of the way, provided consistent updates, and responded quickly all of our questions and concerns.We cannot thank Sarah enough and would recommend her and The Rocco Group to everyone.
As soon as I met Sarah, I knew her and her team were a perfect fit! Everyone on the Rocco Group is knowledgeable, professional, and highly motivated. They helped us buy and sell our home. Sarah’s tips helped sell my home quickly! We were under contract within a week and her team made that closing process quick and efficient.There were many ups and downs with buying our new home. Ka’leigh Howell was our primary contact throughout the buying experience and she rocked! The seller’s agent and lender were a little difficult to work with and without hesitation, she put her foot down and stood up for us. We got through this journey together and appreciate her showing up to our closing.We highly recommend Sarah Rocco and her team for all of your buying and selling real estate needs.
I knew from my first conversation with her that Sarah Rocco was the realtor who was going to sell my home in a matter of days. Sarah is very knowledgeable when it comes to the current real estate market. She is willing to listen to any and all concerns that her clients may have. Her response time is exceptional and her diligence to her work is superior. Sarahs entire team at the Rocco Group is phenomenal. They were attentive to all of my needs & not only did my house sell in only 8 days, but with very little work on my part. I couldnt have asked for a better experience!
We recently sold our home with Sarah and The Rocco Group. Every person we came in contact with on the team was so helpful. We couldn’t be happier with our experience. Our favorite thing about our experience was the communication. Each person on the team specialized in their area of expertise, and you can tell they focus on team building. Everyone was in sync and we have nothing negative to say about any part of the process. We will definitely refer our family and friends to The Rocco Group!
Absolutely outstanding. Sarah and her team really listen and go the extra mile. We sold our home with Sarah as the listing agent and she helped us and the buyer navigate the process. Our home needed a new roof for insurance purposes and Sarah helped the buyers obtain roofing contractor quotes and insurance coverage. Her team is responsive, professional and helpful. We highly recommend her and her team for both selling and buying a home.
After serving in the military for 26 honorable and faithful years with my family relocating over 13 times. I never worked with an outstanding group of professionals such as the Rocco Group. They have definitely assited my family with the stress and anxiety of moving. Sarah and her team has been a breeze so far! Their communication throughout each stage has been wonderful. We are really glad that we have had the opportunity to work with The Rocco Group to sell our home and are looking forward to working with them to buy our dream home!Respectfully,Tim & Angela
Top notch!Sarah and The Rocco Group were very professional and knowledgeable! She has a very well put together team. They were organized and hard working! It made the selling of our home as stress free as possible. Kudos to Dominique for keeping us all on track! We would 100% recommernd Sarah and her team for listing or selling your home!
As soon as we met Sarah, we knew The Rocco Group was the perfect fit. Her presentation on what The Rocco Group offers made us confident that they could sell our house. Sarah gave us tips on what would help the house sell. She is very knowledgeable, personable, and highly motivated. She made the selling process easy and stress-free. We cannot thank Sarah enough and would recommend her and The Rocco Group to everyone.
We were so lucky to have been connected with Ashley at the Rocco Group when searching for a home from 3,000 miles away and a 3 hour time difference! Although via zoom, from the very first meeting there was an obvious desire to truly connect to me and to my family’s story, and our future aspirations. Ashley is kind, thoughtful and genuine as a person, and as a realtor she is sharp, quick, flexible and always available! Her professionalism is so on point. She helped us find a home without us ever setting foot inside. We were all able to trust her instincts, honesty and integrity. She never pushed us to jump on anything, she always followed our lead, even when we changed our minds about what we wanted several times. Right up to closing, she never missed a beat! We are in love with our new home and never could have done this without her!! Simply amazing.
This is our second time working with The Rocco Group as buyers and we couldn’t be happier! Everyone we’ve worked with have been so professional and communicative from the get go, especially our agent, Rachel Molle. She was incredibly quick to respond to any questions we had and made herself readily available to us as a resource throughout the entire process. We would 100% recommend Rachel and The Rocco Group!
When on the search for buying a home communication, vision, trust and efficiency are key components. Tanner and The Rocco Group check every box and more! We were guided through the process with ease because of Tanners incredible communication skills and real estate knowledge. Tanner could visualize with us on exactly what we wanted and needed in a home. Once we found the one Tanner provided us with very clear details on all the steps needed in order to ensure we got the home we loved. I write this review with confidence in Tanner and The Rocco Group. Our only regret is not working with them sooner!
Such a great experience with Rachel Molle and the Rocco Group! We are out of state and Rachel helped us find our new home. Rachel did a great job of getting to know what we were looking for, sending us properties to consider, and then video footage of the ones we really liked! She has been very actively engaged in our buying experience and we couldn’t be more grateful for that. Everything came together very quickly and seamlessly and this is to totally attributed to Rachel looking out for us! Would highly recommend Rachel and the team at the Rocco Group!
Sarah Rocco and her team were a blessing for my family and I. Dominique, Kristin, and Sarah were all very responsive when we needed assistance in understanding anything. Being our first time selling a home, I wanted a realtor that we could trust. I did research for about a week in the Jacksonville area on realtors that had the best feedback and reviews. The Rocco Group was by far the most praised realty group in the area. From our first conversation until even post closing, they have stayed in touch to make sure we have had a great experience. If you’re thinking about utilizing Zillow, Opendoor, or even another realty group, I would give The Rocco Group a call first. Not only did we receive more money than expected, but we have created relationships with great people and I honestly believe the process would be quicker than one of those outside parties. Since I am in the military, I can have a hectic schedule and they worked around it and made everything easily accessible for my wife and I. You will not regret choosing this team in your property needs!
Just wanted to express my appreciation to Sarah, Kristen, Dominique, and all the behind the scenes people that make up the outstanding real estate team at the Rocco Group. I interviewed over 5 agents to list my house in the spring of 2020, but kept it off the market for a year due to Covid. Sarah stood out from the beginning, but the gentle prodding from Courtney certainly kept the group in the forefront of my mind.My house was not the prettiest on the block, and needed some pretty major structural repair. As Sarah liked to say, it was a blank slate. The main reason I chose the Rocco Group was their connections with the local contractors. They did not disappoint! Kristen was masterful in arranging multiple quotes for multiple projects from multiple qualified contractors.In spite of a steady stream of showings, the house did not sell easily or quickly and after about 3 months, the only reasonable offer I got fell through. I was thinking this house was not going to sell.A couple of days later I got another offer, then another for ten grand more, this one without an inspection!Kudos to Dominique and Homelight for making the closing process smooth and painless.I would be remiss not to mention Touch Base Tuesday, the weekly reports highlighting the feedback from the weeks showings. For me they were pretty discouraging, but are a good example of how seriously they take communication and up-frontedness with their clients.For me the bottom line is; I got my bottom line plus some change, and this monkey is finally off my back!I would highly recommend the Rocco Group to anyone looking to buy or sell a house in the Jacksonville area. You are all truly bonifide Rock Stars!
We did a long distance move from NH to Florida. We were selling our house in NH and buying a house in Florida. This was a little stressful! We knew the approximate location we wanted to move to but had to rely on Taylor and her team in locating the type of home we were looking to buy. Taylor went above and beyond to find and do virtual showings with me and my husband. She would also let me know about potential issues such as odors, that you could not experience virtually. I found her to be very thorough and trustworthy. Taylor and her team kept us informed about everything and answered all our questions. They really made the whole experience a lot less stressful.
The Rocco Group has been more than reliable at house searching and jumping over the hurdles we had to overcome from and finally close on the house we absolutely love. Taylor Kooiker from the group has been very accommodating at working overtime in scheduling and also out-of-blue house showings with no time to waste. Definitely recommend this realtor group for anyone in Jacksonville!
If you have come to the decision that you want to hire a professional real estate team to represent you, then look no further than Sarah and her team.I sold my home from out of state and it was a very smooth process. I highly recommend this team.Their communication is phenomenal...youll never be left wondering what is going on. They take a very proactive approach in keeping all parties informed.They are problem solvers and doers. Any roadblock I encountered was proactively diagnosed and expertly resolved.
To all who are considering buying a home during this crazy time we find ourselves in with the housing market being flooded with both buyers and sellers, please use the Rocco Group! I was fortunate to cross paths with Taylor Kooiker and she informed me of the benefits to buying a house with a low interest rate as compared to renting in this current climate. I live in Jacksonville, Florida and I have seen the previous places I rented from over the years go from $1,500/month in rent to upwards of $2,000/month in just the past year alone. 2 months ago I never would have considered buying a home and I couldnt be happier to have had Taylor show me how easy it was to find the right home and her promise to me that her team would be there every step of the way. As a project manager for a construction company I never really knew how much piece of mind you can offer the client/buyer if you do your job perfectly until I became that client on the other end. Taylor and her team made me feel that piece and comfort and I am now the first of 5 in my family to own a home! As someone who was homeschooled until highschool, I have always appreciated the bond I have with my family. I can say without hesitation that Taylor and the Rocco Group are always welcome to visit and I hope someone can experience the same homebuying process as I have. To me, they feel like family. IM NOW A HOMEOWNER!! Woohoo!
I am now under contract on a home thanks to Taylor Dardano and The Rocco Group. Taylor is phenomenal. She has made the process so easy. It is very clear that she is dedicated to her profession and professionalism. Her customer service skills are outstanding and she goes above and beyond, to include meeting with carpet installers while I am in Colorado. Ashley helped a few times when Taylor was on vacation and she was also great. I really enjoyed working with her. Dominique, the Transaction Coordinator, is also incredibly sweet and informative. Great team!
Sarah sold our home on Day 1. My husband and I had our custom, oceanfront home designed by HGTV Smart Home Architect, Michael Stauffer. We poured our heart and soul into the build of this one-of-a-kind home. Weve built, and renovated many beautiful homes, and have become essentially experts in vetting realtors in Florida and Colorado. We always do our due diligence, because this is critical! In this case, we interviewed/vetted five incredibly talented, and experienced realtors. In spite of the competition to earn our listing; Sarah instantly became the clear and right choice. We believe her comprehensive strategic plan for showcasing our home and its unique competitive advantage, coupled with her exceptional listening skills, attention-to-detail from day one to day done, competitive commission structure, topped off by a multi-disciplinary team to handle all aspects of this personal process from day one, to day done. Hopefully our extensive efforts, and shared experience will save you the headache, and time of having to interview multiple realtors. Regardless if you decide to interview other realtors; were confident you will come to the same conclusion... Sarah and The Rocco Group are the most organized, professional, dedicated and hard-working team you could ever hope to have represent you. Without reservation, we whole-heartedly recommend Sarah Rocco and The Rocco Group for your real estate needs.
From the moment I reached out to Nick Lalone & Sarah Rocco in interest of selling our condo and purchasing a new home, they were fully committed to our dream. Not only did their team walk along side us day by day, guiding us and answering the many questions we had, they led the charge in navigating the many challenges and responsibilities along the way. They arranged the full support & expertise of The Rocco Group at Keller Williams to sell our current condo while helping us find & close on our dream home for our family. Anytime I reached out, day or night, their team was always there. You simply will not find a better realtor group (family) or agents than Sarah Rocco, Nick Lalone & The Rocco Group at Keller Williams. I would NEVER use anyone else!! if there was such a thing as a ten star rating, they would get eleven!!!
As a first time homebuyer, I had a lot of anxieties and fears of what would happen along the process. My realtor, Luke Christmas, put all those fears to rest! He’s accommodating, professional, and is a huge advocate for his clients. Please please PLEASE reach out to Luke for your house hunting needs!
Love this group! I do not have enough good things to say about Sarah and her crew; every single one of them was kind, professional and incredibly responsive. Outstanding customer service coupled with Sarahs spot on knowledge of the market got us $60k more than we were expecting for our home! You cannot lose with this team.
Nick LaLone and The Rocco Group are AMAZING! They helped us find our new land to build our dream home on! They made sure the process was completely painless and stress free as they handled EVERYTHING all the way to closing! I would HIGHLY recommend using them to ANYONE looking to buy or sell your home.
Nick LaLone and the rest of the Rocco Group (special shout out to Luke, Dominique and Ashley) are the real deal and very easy to work with. Our circumstances were unique as we moved from out of state and didnt have an opportunity to see our new home in person before going under contract. Nick went above and beyond to make this process as seamless as possible. He coordinated with the builder and secured a contract on a move-in ready new construction home, which would have been considerably more difficult without him looking out for us.We really appreciated his responsiveness and candor. His customer service is top notch and not once did we feel like we were a bother.We will always refer any friends and family to the Rocco Group for their real estate needs first. They truly work for you as a team without any hassles or excuses that weve dealt with in other experiences in the past. Thanks again for everything, Nick and TRG...
Update: They did it again, this time with both our purchase and sale! We are so happy with the service that Sam, Sarah, Taylor, Dominique and the whole TRG team have provided us. Selling a home (for the first time) while simultaneously buying in a crazy market is so stressful, but The Rocco Group helped us feel totally confident the entire way - both on the buy and sell side. Customer service is second to none. I love these guys so much! They genuinely care about their customers, even checking up on you after the deal has closed. If you need a realtor, use this team. Seriously.Russell, Sam, and the rest of The Rocco Group team were absolutely amazing in helping my husband and I purchase our first home. Russell was patient with my husband and I who had very different tastes in homes, neighborhoods, and a budget. He helped us find something that worked for both of us and was extremely knowledgeable throughout the process. The entire team was, and still is, quick to respond to any questions or concerns we had/have. When there was a small bump in the road before closing, Russell handled everything quickly and professionally. Loved working with this group - 10/10 would recommend!
I was so fortunate to have found Sarah and her incredible team! I selected The Rocco Group based on reviews I saw online and I am so lucky I did. With guidance from my realtor, I found the right house, in the right neighborhood, for the right price. Patience was definitely the name of the game with me. I looked at countless houses over several months. The Rocco Group was always on my side working to make my home purchase as simple and successful as possible. The best part about working with the Rocco Group was that they were always more about answering my questions, giving me sound advice, and finding me the perfect home that met my needs than they were on closing a deal. I would recommend the Rocco Group to anyone.
We are so thankful for the Rocco Team. When we decided to put our house on the market we initially used a different realtor. Our home was on the market for over six months before we became discouraged in selling our home. A family member shared Sarah’s contact info with us. The Rocco team was very knowledgeable and helpful in guiding us in the changes we needed to make to get our home to sell. They were able to connect us with people that can make necessary updates without breaking our budget. The team worked so well together. Every member was extremely helpful and knowledgeable. The team was able to sell our home in about two months. We highly recommend the Rocco team.
I just purchased my first home with the help of Luke, and the Rocco Group. Seeing how this was my first time going through the process of buying a house, I was extremely nervous and even overwhelmed at times. Luke and the rest of the team were very understanding and did a great job guiding and assisting me along the way. They did an amazing job keeping me confidant and stress free.I had a million questions over the course of this process and they were always professional and understanding, no matter what time of day they were always there to get me an answer. I would like to give a huge thanks to the entire Rocco Group at Keller Williams, you guys are awesome!
One word describes The Rocco Group..... Excellent!!! Sarah and her team pulled off the most amazing sale for us. Long story short... our house was listed first with an office for 7 long months... We turned it over to Sarah Feb 1.... she had us an offer within the first month, but they wanted contingent on their house selling. So we turned it down but left open if they sell.Then Covid-19 Hit....the house had renters and we felt it was not right to have showing during this time. So we pulled the listing. But during all of this the first offer family received an offer. So we knocked out a deal and the house SOLD!!!Sarah and the group were amazing they kept us updated weekly on what was happening, answered all our phone calls and messages in the same day. To sell a house during this crazy year was simple hard work and dedication. That is what you get having the Rocco Group sell your house.
Luke Christmas and The Rocco Group were amazing in helping my husband and I with our new home purchase. My husband and I decided to build our new home and had many challenges with the builder, but Luke was there to guide us in every step. Luke is very personable and his extensive knowledge with new builds helped make the process easier and stress free. We cannot thank Luke enough and would recommend him and The Rocco Group to everyone.
Working with The Rocco Group was an amazing experience! As a first time home seller it was very important to find a great team to work with. Sarah and the other team members were very patient and guided me through the whole process. I was able to move to a different city and have the change in lifestyle I was looking for. I look forward to working with the Rocco Group again in the future!
My husband and I did a search on the internet to learn what our home would appraise for and we received a call from Samantha to schedule a meeting to meet with Sarah. We honestly did not intend on selling our home but Sarah was amazing and helped us gain the closure that we needed. This closure ended up being a sell and buy at the same time.Our journey was not without ups and downs! Once our home was listed, we received a full price offer on day 1. We were so excited, unfortunately the wife of that buyer unexpectedly passed away. We went back on the market and within 3 days, we received another full price offer and a full price back up offer. With COVID-19 and the second buyers living out of country they had a strict timeline that made that deal fall through. Thankfully, we had our backup buyers and they were still interested. We are so blessed to have met this amazing family. We hope they have many years of enjoyment as we once did. Sarah is so kind hearted, honest and her negotiating skills are top notch!Our buying experience was with KaLeigh Howell. Kaleigh is truly amazing and we are so thankful to have met her. She had to go through great lengths to ensure our purchase went through past the finish line! It saddens both of us that the commission had to be shared with our seller’s agent! Without her positive accolades we don’t think we would have been able to make it through the entire process!Dominique handles all of the back end paperwork; she provides updates throughout the whole process. She is very thorough and detail oriented. Dominique took the time out of her schedule to be at both of our closings. Regardless of the time of day or night she always took our calls and texts. It was comforting to us having her on our team.Would I recommend The Rocco Group?..... Heck yeah! They have the best teamwork I have ever seen! The Rocco Group is not just a realtor group, they are now an extension of our family.
When it came time to sell an investment property last year, I just happened to call Sarah and her team, because I noticed they were listing a similar property to mine in the community. It turned out to be one of the best decisions I have ever made. Sarah immediately came out to view my property and gave me her recommendations on what I should and should not update. Not only did she save me money from making repairs that she deemed unnecessary, she also contacted several of her “experts” on my behalf to get the unit painted and other smaller items that needed to be fixed in the unit. She actually even selected the paint color which turned out to be perfect. I am no longer in Jacksonville, so this was a huge relief and took a lot of pressure of me to know I had someone working in the house that I could trust to get the job done right. We were able to get the property on the market in just a couple of short weeks and sold the condo on the first day on the market. After receiving multiple offers, we accepted one higher than our asking price. All the credit goes to Sarah for her hard work and professionalism. She truly is amazing and such a pleasure to work with! After one quick call, I knew I had a trusted partner and friend. Her team is equally as good - super polite and helpful. I am truly thankful for everything Sarah and her team did for me.I have another property in Ponte Vedra Beach that we are getting ready to put on the market. Of course I am listing with Sarah and her team. There is no one I would trust more in helping me get this property sold
My wife and I just sold our home with Luke Christmas and his team, The Rocco Group. We really liked how Luke was always very informative and eager to help. He made the process streamlined and easy. We look forward to closing on our new home and recommending The Rocco Group to our friends and family.
Sarah Rocco and her team are tenacious, communicative and professional. They sold my home, which was an interesting property with some unique challenges, and I was impressed with their ability to target the market and manage the process by leveraging their expertise and experience. I highly recommend The Rocco Group, and next time I buy or sell a home at the Beaches or in the greater Jacksonville area, they will be my first call.
My husband and I purchased a home with Sarah Rocco and we are SO happy that we worked with her! We tried to work with a few other agents, but felt they were not providing the personal touch we were hoping for. Sarah was super attentive, honest and treated us like family. We are so happy we found her and the Rocco Group! I cant imagine having gone through our home-buying process with anyone else. Thank you, Sarah!!
My experience with Tanner and The Rocco Group has been great! The process has been smooth and not stressful unlike homebuying experiences in the past. Tanner has done a great job and communicating with me and walking me through each step. I look forward with continuing to work with The Rocco Group.
In September of 2018, I worked with Sarah Rocco and her team to sell my home in Jacksonville Florida. I really can’t say enough good things about her and the team she has built. This was the first time I ever had to sell my house and I needed to do it fast because I was moving from Florida to India. Sarah is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends and 9.5 hour time zone conflict). Sarah answered every question and explained every form and every part of the process clearly and thoroughly. Once I had potential buyers, there were a few things that needed to be fixed…I did not have time to source contractors. Sarah had contractors available to fix the carpet, plumbing and my ceiling at fair prices. Sarah sold my house in 13 days at the price she said it would sell. This was possible because Sarah knows the market and has the network to land the right buyers for your home. Sarah made the whole process as painless and straightforward as possible. My house sold a few days after I landed in India as she had projected it would. I truly believe her expertise helped tremendously in selling my house in such a short time period at the price I wanted! I highly recommend Sarah Rocco and the Rocco Group!!!! I will use her again when I return from overseas in a few years.
My wife and I moved to Jacksonville from Michigan in June of 2017 for her medical needs at the Mayo Clinic. Having always owned a home, we had to rent when we moved down here until we could find a permanent home. Renting was just one more thing to add stress to our lives.We wanted to buy new construction but didn’t know the area or where to even start. We contacted Sarah and the Rocco Group on a recommendation we found on line. We are happy to say that we can add our positive experience as one more recommendation to their credit.Sarah and her team was a tremendous help and their support from the initial purchase of the home through closing took a lot of stress off our plate. They were there at every turn, negotiating on our behalf and just being there when we needed them was fantastic. In addition to Sarah Rocco, we would also thank Jennifer Woolard, one of her team that was very helpful at our closing. Sarah continues to be an asset after closing with helping us find good quality local contractor to handle lawn maintenance, gutters and landscaping.
I can’t say enough about Sarah and her incredible team that made the sale of my home seamless. Sarah paid close attention to detail to market my home, and her team made sure I was updated all the way to closing. Sarah and her team are stellar in their professionalism and knowledge! I couldn’t be more grateful for such a great selling experience!
We cant give Sarah Rocco and her team high enough praise. We were referred to Sarah by our agent in Michigan where we lived and were selling our home in anticipation of moving to Jacksonville. From the first conversation, Sarah was patient and insightful, and it was obvious she is at the top of her game. We ended up buying a house that was for sale by owner. The process was difficult, to say the least. Sarah never missed a beat, and was the absolute best representative for us in every negotiation. She and her team were always responsive to our questions - even late nights and weekends. It only made the experience better that Sarah and her crew are quite possibly the nicest people in Florida. Were so happy that we had a knowledgeable and stalwart realtor on our side. It made what could have been a nightmare of a process go seamlessly.
Sarah and Russell were very professional and such a huge help during my first home buying experience! As if buying a home for the first time isn’t stressful enough, I also had a short time window to do it in. Russell provided great knowledge and dedicated so much time to making sure I was never stressed and that we found my perfect home. It has been about 6 months since closing and I still couldn’t be happier. I am very appreciative to the entire Rocco team for the wonderful service and attention to detail they provided throughout the entire process. They were amazing!
Luke made our entire process from start to finish easy and seamless. We knew right from the beginning that he understood exactly what we were looking for and overall made us feel at ease about selling our home. I loved that I could easily communicate with Luke & the rest of the team quickly and efficiently via text. We will definitely be using Luke & The Rocco Group for all our future purchases and sales.
Sarah was a dream come true for our family! She was extremely attentive to our needs, was able to show us several homes while I was in town for a short about of time to find a home, negotiated us a great price on our dream home and is one of the kindest people I have ever met. Her team went WAY over and beyond by allowing us to keep our reptile at her office for a week while we were waiting to close on our new home and in temporary housing. Cant recommend The Rocco Group enough!!
Rachel was amazing! I really could not have done this without her. She was helping me looking for houses day and night while I was still in North Carolina. She stuck by me and my family during these difficult moments in our life. She was honest and very transparent about her job. I could not ask for better. Thank you for supporting the veterans community. Alvin Singh US army retired
We worked with Russell at the Rocco Group when purchasing our new home here in Jacksonville. Russell was awesome and was always willing to go above and beyond whenever we had any questions or needed anything. My wife and I are both first time home buyers and were both a little overwhelmed when we started this process, but with Russell’s help, we found the perfect house for us. We highly recommend working with this team as they made our transition so easy!
They helped me find a house remotely. Rachelle video chatted with me while she viewed houses for me, even going as far as letting me see the surrounding neighborhood on the video as she drove around. Thank you for making my remote buying experience feel safer and more secure.
Sarah and the entire Rocco team were wonderful to work with! This was the first home purchase for my husband and I and they couldnt have been more helpful throughout the entire process. The thing that I appreciated the most was how quick they were to answer any questions that I had. I was never left wondering what was happening, they kept me fully informed the entire time and even checked in on me to make sure that things were flowing smoothly with my mortgage company, builder, and other 3rd parties involved. Anytime I had a request for Sarah, she would always reply Im on it and she was! Were forever grateful for Sarah and her team and the excellent service they provided us throughout the entire home buying process. Theyre amazing!
I wanted to pass along my appreciation of the work Tanner Garbutt has done for our family. From the very beginning, she was awesome! Buying a house from 1200 miles away is supposed to be stressful, I think. With Tanner and the rest of the team, it almost felt too easy like there was going to be a catch eventually. On top of being efficient, Tanner also was one of the nicest people I have met. She always has a smile on her face and fit right in to Lisa and I’s sense of humor and joking attitude.Even when we couldn’t reach an agreement on a repair request with an owner, Tanner navigated us through ensuring our best interest was in mind. We ended up getting an awesome house thanks to Tanner’s expert guidance during a multiple offer situation. She was always accessible even though I know we were not her only clients. Her recommendation of Hunter Downing was spot on. Hunter and Josh were awesome during the loan application and made it a seamless process. Dee Anne was great as well. She took care of everything leading up to the closing.
Sarah was so dedicated in seeing us through to our new home. Her knowledge from the very beginning put us in touch with the right people for our financing needs and got the ball rolling. If she hadnt provided that information at the time she did - we would not have our home today. Even after the sale, she has been essential in contacting the builder with final concerns and has the tenacity to get things DONE. We are so grateful to have had the Rocco group working for us.
I really appreciated Sarah and her team’s professional and attention to detail during my entire home selling process.I was out of state during the time and they were able to facilitate every aspect of the sale, from cleaning, to AC repair, to getting junk hauled away, which made it very simple for me to sell my home in a very short amount of time.I would certainly recommend Sarah as an outstanding and professional realtor.
My wife and I have bought and sold 5 homes in our thirty-six years of marriage. This was by the far the most pleasant experience we have ever had or could have dreamed of. When Sara Rocco came to our home she was professional and prepared knowing about our neighborhood and the local area. Our home was listed with her and sold within six days. There were some items that needed updating and the Rocco group had the team members to assist and licensed contractors to complete the work. Whenever a question or information was needed the Rocco group responded immediately with professional guidance and direction. Since this time my family in another town in north Florida needs to sell a home and as you guessed it is being listed and sold by the Rocco group. Wish I could give them 10 stars they are the best.
I was a long distance landlord. I had tenants who trashed my house. I flew in from Washington State for just a few days to try to clean up the mess and find an agent to list the home. Right away I felt at ease with Sarah. The damage was so extensive, it could not be cleaned up in just a few days. I flew back to Washington and Sarah arranged for all the vendors to fix up the house. She then listed and sold the home. I couldnt have done it without her!
The Rocco Group did a great job helping us! We are so grateful that they welcomed us into the office and listened to what we were looking for. Our price range was very low as it was our first investment property and wanted to start with something small. Russell did not hesitate when we told him what we wanted to look at and did not make us feel as if we were wasting his time (as some realtors do when it’s not a significant price range). He got us into the property that evening and we put in an offer that was accepted quickly! We’re excited to have started our investment portfolio and will definitely only use them for future purchases! They are great at communicating with clients. My husband and I would recommend using them for any real estate needs!
The Rocco Group was excellent, and made my home buying process so easy and as stress free as it could be! The whole team was so helpful and kind through the whole home buying process. Everyone was very responsive, and quick to answer my many questions. Jen helped me find the greatest little first-time home! I would recommend this team for anyone looking to sell or buy in the future.
The Rocco Group is simply amazing!! I used them to sell my first investment property and they went above and beyond from start to finish! Their communication was on point and I always felt that they were looking out for my best interest. Their ability to virtually stage my house definitely set them apart and they also did several Open houses. HUGE SHOUT OUT TO THE ENTIRE TEAM FOR MAKING THIS HAPPEN!!!
Sarah and her entire team worked diligently with me for a year on a difficult to sell property. I live across the country in a different time zone, and there were many things I needed assistance with to make the property sellable. The whole team made sure all of the little (and big!) things got done when I was too overwhelmed or far away to handle it. They made a difficult task very easy for me and were always positive in our interactions. A truly professional group, would absolutely work with them again!
Sarah is one of the hardest working people I have met. She sold our house extremely quick especially considering the tiny backyard. I believe a lot of people choose someone they know or feel obligated to list their house for sale. However many times that relationship can be affected when your house just sits on the market. Ive managed people for over 10 years and I can tell you with full confidence that Sarah does everything possible to improve your home & get it seen. Id re-list with her in a heartbeat.
Sarah and her team of associates were great to deal with. We made an offer and 30 days later, we closed! So excited and no cant wait for her to sell our home were are moving out of.In addition.....Sarah and her team did it again for me. First she helped with the purchase of our new home and then did a fantastic job with the selling of our old home. This was a flawless sale! Sold very quick and for asking price, no negotiating :) All I had to do was sign paperwork...no hassle selling!
Lets be honest most Realtors dont have to do a darn thing. Well I had one of those rare cases where I was dealing with an Owner selling their house (while I lived on the other side of the country). Not only did The Rocco Group keep things moving along but kept me informed of the little things as well as everything else. They really took care of me and my family and I can only commend and recommend them.Thanks a million Sarah!
Working with Russell and the entire Rocco Team was outstanding! From initial consultation to closing, we couldn’t be happier with the experience and they helped us find our perfect home. If you looking for a realtor who is responsive and easy to work with, you need to call Russell and the Rocco Team!
We only worked with Sarah in the beginning of our process, but she was very attentive and flexible with communication. I could text late at night with no problem. Then we continued and completed our process with Russell. He was also very helpful and available whenever necessary. It really helps the process when everyone invloved is kind and understanding, especially for first time home buyers like us. Thanks for getting us into our first home!
This company is amazing! They are very fortunate to have Sarah Rocco as their leader, as she is one of the most dedicated, hard-working realtors. If you are looking to buy, I genuinely recommend contacting Sarah and her group to assist you. She went above and beyond for me when I was looking!
We used Sarah and her team to both buy and sell our homes and on both sides they made it an easy process. They were all professional and kind at the same time. They were very responsive and had great follow through during the whole process. I would highly recommend using The Rocco Group at Keller Williams.
I was a first time seller and finding someone who was open and honest was big for me. She was the 4th realtor that I had met with within a week and was the only one that fit what I was looking for. She didnt take advantage of the fact that I was a first time seller but took the opportunity to teach me things and give me information, she gave me knowledge in exchange for my time and wasnt ever pushy or aggressive. She never once spoke negatively about the condition of my house, as I had experienced that week with some realtors I had met with because of something they didnt like personally, but wasnt afraid to give small ideas that greatly improved certain rooms and saw my house for what it could be. From start to finish it was a smooth process and in the end I couldnt have picked a better team.Thank you Sarah and the Rocco group for everything youve done to help sell my house.
Tanner was a Dream to work with! She was conscientious and understanding of all our needs, and negotiated an awesome price for our River House. I am not an easy customer! I show up when I want to, I ask difficult questions, I am not very experienced with Real Estate but I am very experienced in The Art of the Deal. Tanner was patient and available to us at the drop of a hat every step of the way. She truly helped make our home buying experience a complete success!
Sarah did a wonderful job in marketing my home and keeping me up to speed on the events taking place each week and throughout the transaction. She was able to help get a contract on my home quicker than other homes in the market in my neighborhood. I received the price point that I wanted and I would highly recommend her services.
I cant say enough. Sarah is the only reason my sale made it to the closing table,, When she says she will do what ever it takes to make it happen, That is an under statement. She negotiated very well to make all interested partys happy. Sarah and her team are the reason my property sold as quickly as it did . I was frustrated with some details that came up before closing, and was prepared to walk away. Sarah encouraged me to hang in there and I am glad she cared enough to keep me from cutting my nose off to spite my face. My lucky day when I came across the Rocco Group!!!!!!!!
Almost a year since I closed on my (perfect)home. I trusted Sarah to take my wants/needs and find me the perfect house for what I needed in a short timeframe and she came through! The home met all my expectations and then some. Everything from start to finish was a breeze and I was able to carry on with my busy work schedule and trust that everything was taken care of and in good hands by her and her team.
When we decide to buy an home in a different State from were we lived it sounded very complicate. We tough we would facing a lot of weekend trips. We reached few realtor and all of them were very nice at the phone with a lot of promise, but following our conversation we just got some email. Dawnelle made us comfortable with the all process since the beginning. After our first call everything become easy. She did all the walkthrough for us sending us videos, she helped us make selection, she kept in touch with us every week, she asked for feedback to better understand what we were looking for, she instruct us about all the different areas, she helped us in any way possible. When we finally meet we had been impressed how professional she was. She did a great job of scheduling appointments and home viewings. She also was great keeping busy my 6 years daughter!!! Everyone she recommended, from the inspector to the title companies, were fast, very professional and easy to work with. And she was incredible good on fighting for the price we wanted. Highly recommend!
Russell and the Rocco group are amazing !Always at the top of their game and went the extra mile to accommodate our needs.Russell found us the perfect Jax Beach condo and was patient and kind dealing with our long wish list of features.The whole buying process was seamless with Rocco as our Realtor!We HIGHLY RECOMMENDED you engage with the Rocco group to find your perfect piece of paradise.
Jennifer was delightful to work with. She was knowledgeable about any home buying questions we had and responded promptly. She was also very patient with my family as we have young children and we all know how kids can take full control of your plans at the drop of a dime. She was always pleasant and on time. Most importantly she organized and our planned out home viewing and travel time made since!
I would totally recommend Sarah and the Rocco Group to anyone looking to buy or sell a home. They are very professional and attentive. Sarah was a great: negotiator, responder to my questions, and was always working to assist me in selling my home. Thank you Rocco Group!
We thank you for your professional assistance! You all were so pleasant and helpful through the selling of the home in Florida, it was a record to be sold so fast. We surely picked a great Real Estate Company to assist us in this process. Through the process you all were so sweet and helpful with all the added stress that was a uncontrolled episode and we thank you for everything! You all are great and you know I miss talking with you all! Take care and once again you all should be proud of your great professional JOB! We would highly recommend you all!
I LOVED working with Sarah. It has been one year since she helped me find the perfect home. She was very patient and helped me through the entire process. This will be my first time hosting Thanksgiving with all the space I need to accommodate my family, thanks to Sarah. She not only helps you plan for now, but also for the future. I truly have a home ready not only for me in the present, but also for my future. Thank you Sarah!! Cant wait to host my first Thanksgiving dinner.
My wife and I moved our family from Atlanta to Nocatee in June 2018. I used a realtor friend in ATL to help find us the best realtor in the Jacksonville area. My friend took this request very serious and researched the options for days. My friend introduced us to Sarah Rocco. Sarah was outstanding. We were house shopping from 300 miles away and during our limited visits to the area she had everything lined up and ready to go for us. In fact, Sarah was also helping my in-laws, who were also moving from ATL, find a home at the very same time. Sarah handled all the inspections, followed up on contractor work, and set the closing up, in ATL, around our crazy schedule.Simply put, Sarah is the best and I/we highly recommend Sarah to anyone looking for a pleasant and professional home-buying experience.Steve H.
This is my fourth transaction with The Rocco Group. The experience has been flawless every time. This most recent transaction I worked with Russell Nicholson and he helped every step of the way. The team has such a support system backing me up through the entire process. Cannot recommend them enough. In my book they are 10 stars.
Best realtor in Jax. Cant thank them enough. Sarah is a professional seller. She has great ideas and is solid. Trustworthy seller. Would do business again. Also her team is solid. She has access to a ton of resources. Keep up the good work. Always on time and has time. Loves her job. What else can you ask for
Sara and her team are simply the BEST! They go above and beyond to communicate expectations while providing peace of mind answering any questions along the way. They are very thorough in their work, which sets the bar for realtors very high! If you are looking for a quality group, there isnt one better than The Rocco Group!
It was our first time buying a house so we literally have NO knowledges of everything. My fiancé and I was sooo lucky that we found Sarah to help us. She had helped us from getting Pre-Approval to mortgage to house haunting to insurance and all the way to closing. She even follow-up with us after closing to make sure everything is great and in place. I can not describe how much i appreciate their helps. They make the whole process much easier than we thought. Sarah is accessible all the time with fast response and super patience on answering all our stupid questions. I would highly recommend them to everybody!!
I learned about the Rocco group through a friend and worked with Russel. I could not be more happy with the whole process. Russel was very friendly and accommodating when searching for my first home. The whole process of purchasing was easy and stress free. I would recommend Russel and the Rocco Group to anyone.
I was very fortunate to be referred to the Sarah Rocco, of the Rocco group, by a family member that just bought a home from Sarah. They were very happy with their experience, and I thought Ill give her a try.I was exceedingly pleased with the whole experience from beginning, to end! I felt, even thou I was on the West Coast after initially meeting with Sarah, that I was continually updated on homes, my loan, and important issues, even though I was 3000 miles away from the process!Well, I have to ask myself now: What makes great teams great? There were several core values that I observed.One was Respect. For what I was saying, what I could do, and what I truly wanted.Two was Responsibility. I was Never left hanging waiting for an answer to questions, no excuses, they always looked for solutions too problems I faced.Three was Integrity. They said what they meant, and meant what they said. I felt they were very ethical...something that is very important to our family!THANK YOU TO THE ROCCO GROUP!!
We loved Sarah! She helped us find our first perfect home and made herself available at all times, including very late at night to answer all of our questions. She explains everything very well in detail.She has a very bubbly and fun personality that is very easy to get along with and she treats you like family ! I would definitely recommend her!
I had the pleasure of working with Michael to buy my property in Jax. While I am a previous home buyer, I am new to the area. Thankfully, Michael knew his way around. He also took the time to get to know me, what I wanted and I felt like he had my best interest in mind.I had limited time to search for homes in person, so I did a lot of research online. Because Michaels knowledge and expertise of Jax, I fielded homes through him before wasting time looking at things he knew I wouldnt like. He was able to explain why I would or why I wouldnt like the selected home, and in return gave me other suggestions to fill the gaps. This saved us both time and effort - and I am very thankful for that.Michael stayed with me through every step of the home buying process. He explained things I didnt know, couldnt remember from my previous buy and answered all my questions thoroughly and professionally. He was quick to respond - through both texts and calls. Michael was also able to negotiate like a PRO! He knew the limits and pushed them when needed...which all worked in my favor.I would highly recommend Michael to anyone looking for a realtor in the Jax area. He is young, professional and energetic. Michael was great to work with.
I was closing on a home in Virginia when out of nowhere I received orders to transfer to Jacksonville. All of the struggles and stress associated with finding the right home in Virginia, along with the potential added stress of doing the process over the phone/text/video chat almost convinced my wife and me to just continuing renting after our move. Then I got the call from Sarah. She immediately identified all of the key points my previous realtor had and asked if there was anything else we needed out of a home in Jacksonville. Her calm and cheery attitude, despite knowing the task at hand, left us feeling relaxed and assured that everything would be taken care of and we would find and close on a home in plenty of time. Sarah delivered all of that and more in the following weeks and I will be moving into my first home in the next few days. I couldnt say enough about the good qualities she exhibits and I would be hard pressed to find any negative. If Sarah can find a home for us over the phone, she can find the right home for anyone!
Luke and his team made the finding and purchase of my house a peaceful and efficient process. Luke paid close attention to detail when I told him what I wanted. Ultimately what made the different though, was he knew how to make a competitor offer - because my offer was below asking and accepted while competing with 5 other offers. He made closing clear and made me feel confident. I couldn’t be more grateful for such a great buying experience!
WOW!! My first time home buying experience was nothing short of smooth! The guys at the #RoccoGroup made everything so simple. Shoutout to Samantha Cox for answering my questions and to Russell Nicholson for guiding me through the experience from the first day I saw my future home until the day of closing.🙌🏻🎉🍾
I met Rachel Molle at a very low moment, having moved back to America from Mexico a full year ago, I have been in one horrid rental house after another...I was a homeowner for decades, but sold my parcel in southern Florida for an adventure outside of the country, when I decided to return with my 6 pets, I had no idea that finding suitable housing would be such an ordeal...as a true homemaker, it was demoralizing to either live in spaces unpacked, or find that they were not in good repair...the last place I attempted to rent in an effort to upgrade us turned into a scam, which broke me that much farther...I found Rachel, hoping she could represent me in a rental, as I felt insecure pursuing the internet alone after my debacle...she was able to work a miracle, in securing a mortgage, no others would take a chance on me, but her lender did, and I am about to close on a townhome that is a dream come true, for me, my pets, and my glorious 94 year old mother who resides with us...from the start of the process, Rachel has been knowledgeable, engaging, and present, most of all...I cannot say enough, other than to label her a life treasure!!!
Submitted an offer on one of the listings they were representing. Didnt hear back from them after 5 days. Called them and they said in a snippy voice the seller wasnt interested in your offer at all. I said, it would have been nice if you couldnt have updated me with that and she just said thank you in another snippy voice. Avoid working with these people.
Total reviews rating 5
199 Reviews for The Rocco Group at Keller Williams 2023:
Review №1
2022-01-26We just had the best real estate experience of our lives. Luke Christmas was our agent and made the process of selling our house easy and painless. He evaluated our home, gave us excellent insight and advice, and upon listing, got us multiple offers, all over asking, within 1 day of listing. The entire group, from the photographer who came to take pictures, to Dominique our transaction coordinator who gave us constant updates, to Kristin our listing manager, to the owner Sarah Rocco who heads this phenomenal team, absolutely blew us away with the amount of support and expertise they provided us. We were thrilled with the process from start to finish and cant wait to work with this outstanding team of professionals again. Truly the best!
Review №2
2022-06-10I would give 6 stars if I could. Sarah and her team were phenomenal. From start to finish, then made the process as easy as stress-free as can be. Sarah had an excellent marketing strategy with strong online presence and her team did an excellent job staging the house and taking professional photos. She came up with a great listing price which helped attract multiple offers all above asking price. Once under contract, Dominique helped seamlessly schedule the necessary repairs that needed to be completed. She was an excellent communicator and readily available when needed. I am so grateful to Sarah and her team for making the transaction so successful. I would highly recommend them to anyone looking to sell.
Review №3
2022-08-05As a first time homebuyer navigating the CRAZY that is the current market, I could not have asked for a better real estate team than The Rocco Group. Tanner Hydbom was our agent and will be any and every time we need a realtor moving forward. She was super patient with us and worked so hard to get us into our first home. While under contract, Tanner, Tim and the entire team were super communicative, accessible and transparent which made this experience such a breeze. We finally closed today and are so excited for this next chapter!
Review №4
2022-04-08What an amazing team! From our first meeting with Sarah you knew that you had an experienced and passionate realtor. What further impressed us was the Rocco team. Each person played their part to make selling such a smooth, confident transaction. Every question was answered, every anxiety taken away, and I knew Sarah was going to do the best for us as her client.She always presented more than one scenario and allowed us to make the best decision. If my husband and I made suggestions, from her experience, she would agree or make suggestions that would best benefit us.We followed Sarahs professional advice and got multiple offers including over asking price, not to mention listed sold and funded within 35 days.You cannot go wrong with The Rocco Group. Everything is right here!
Review №5
2022-06-27We had a positive experience working with Ashley as our buyers agent as well as Anthony and Tim on the support team for the Rocco Group. As first time home buyers, we appreciated having the Rocco Group to guide us through the home buying process and leverage their existing relationships with many vendors. We valued how Ashley responded timely to all of our communications, strongly advocated on our behalf, and showed up in a big way all the way through closing. We are happy to be settled into our new home and highly endorse Ashley as a buyers agent and the entire team at the Rocco Group.
Review №6
2022-05-24Moving back to the US from overseas, we began scouting realty companies in Jacksonville, we found the Sarah Rocco Group had the best Google reviews. Zoom meetings began with Taylor Dardano 3 months prior to our move but found the market here to be in a frenzy. Taylor kept researching, sending listings but every possible home disappeared before we could make an offer. Not to worry....we had Taylor leading the way! Upon our arrival to Jacksonville, meeting Taylor face to face, we found her confident, calm, and extremely positive that our home was out there, keeping our stress level practically at zero. True to her word she found us a home in a historic neighborhood that we love. Thank you Taylor, Thank you Sarah and rest of the team, for the amazing level of professional service and sincere effort! Highly recommend Sarah Rocco Group as the go to realty team in Jacksonville!
Review №7
2022-06-21We loved working with The Rocco Group! Ashley, our buyer specialist, was tireless in her efforts to find my family and me the perfect home for us. With her extensive knowledge and considerate nature, she made a process that could have been daunting into one that was enjoyable. We feel so lucky to have worked with her, and will no doubt be recommending her services to our friends and family in the Jacksonville area!
Review №8
2022-06-14Sara and her team were fabulous. She helped us sell our house in Jacksonville while still living in California. From start to finish, her team was very professional. I received frequent updates on the status of the closing process which was above and beyond what I expected. In addition, we closed on time and sold for well above our asking price. Her team has a very close knit family feel. Extra kudos to Rinnel during the listing process and Dominique during the closing phase. I trusted Sara to make all the right decisions given that we lived across the country. She absolutely understands the local market and gave us great advice. I highly recommend their group.
Review №9
2022-08-04My family and I were blown away by the Rocco Group! Our agent Taylor took such great care of us. She was super knowledgeable and always had our best interest at heart. We were on a time crunch, and no matter what curve ball was thrown she was ready to catch it. Thank you Taylor for making the cross country move easy for our family, for always being willing to see houses last minute for us, and keeping constant communication.The Rocco Group as a whole was FANTASTIC when we had to interact with other members of the team - I highly recommend working with them!- Ty and Melissa
Review №10
2022-03-30We had a great experience with the Rocco Group, Tanner our buyers agent was attentive and caring, and Tim our transaction coordinator was always quick to answer. They leveraged their strong relationships with local vendors to get us a speedy and thorough home inspection along with referring us to pool and stucco specialists. Tanner was great at negotiating with us to get an amazing deal on our home. I would highly recommend them to anyone I know. They kept their promise and delivered 5 star service so I feel they deserve a 5 star review.