?> Truist - 12 Reviews - Bank - 5090 N U.S. Hwy 41, Apollo Beach, FL 33572, United States
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Phone: +1 813-675-9877
Site: https://www.truist.com/branch/fl...
Opening hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 3.7

10 Reviews for Truist 2023:

Review №1

2022-02-03

Yesterday, the branch manager, Vanessa Santos, went above and beyond to provide me with excellent customer service. Where the SunTrust Fraud Department/Call Center Ops failed, she succeeded. Thank you Vanessa for going out of your way to assist me with the issue, following up, and all while maintaining such a wonderful attitude and personality.

Review №2

2018-07-25

After eight years of complaining that I wanted paperless statements, they added insult to injury by charging me for a paper statement. Every month I had to write and ask them to remove the charge. After writing a nasty email out of total frustration of their incompetence, their solution was to drop me as a customer, rather than fix the problem.

Review №3

2021-01-18

Unlike the person complaining below i feel that they took proper precautions when it came to covid. Very friendly and Vanessa was a huge help.

Review №4

2013-04-11

Excellent Bank they know my name and they know my face I go in there and they say good afternoon Mr Burch Meyer even though the newest teller who is not been there long seems to know my name I am pleased they have excellent customer service skills especially Patty Thornton whom I have known for over 20 years she has always delivered the highest customer service assisted me when I did not understand what regulations I needed to follow Im very glad to be a member of her bank

Review №5

2016-12-08

Always super nice and efficient! Favorite SunTrust Ive ever been to..great hiring for sure..thanks for yalls great service..

Review №6

2017-11-10

Hours of operation are not customer friendly. The hours should be for the convenience of the customer not the bankers.

Review №7

2018-01-16

Slow rude service in the drive through, my advice is use a bank that values their commercial account holders.

Review №8

2017-04-04

Good bank,friendly people

Review №9

2017-07-13

Always good people.

Review №10

2020-03-12

A good bank

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