?> Vacasa Anna Maria - 36 Reviews - Vacation home rental agency - 419 Pine Ave, Anna Maria, FL 34216, United States
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Phone: +1 941-213-8791
Site: https://www.vacasa.com/usa/Anna-...
Opening hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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Total reviews rating 3.5

26 Reviews for Vacasa Anna Maria 2023:

Review №1

2022-04-19

Property was fine for our stay. Location excellent. Service from vacasa when something goes wrong? No way to get a person, no solution, and very frustrating. I would not rent from this management company again

Review №2

2021-07-24

I am writing as a home owner on Anna Maria Island for over 13 years. Anna Maria is a wonderful residential community (even if not as residential as it use to be). I love Anna Maria. I am giving the rental property management company of Vacasa a 1 star. This particular property management company which operates a home next door to my residential property, is extremely unresponsive to residential property owners requests for any response to a complaint regarding their property management. I notified Vacasa management of an issue with one of their properties they manage with several phone contacts and assurance from a representative that the manager on duty would respond with a contact to myself. This did not occur over the period they stated it would.This is not the first call to identify a problem with their rental property (next door) with no response over the time this property has been managed by Vacasa property management. This is unacceptable for a management company who talks that the residents in the neighborhood are important to them. Clearly, their profits are more important than the communities in which they operate.If they cant respond to the next door residential owner of a property who observes problems with their property they manage, what kind of property are perspective renters getting into? All I can say, is renter or property owner, BEWARE.

Review №3

2021-05-29

Upon arriving at our rental near Pine Avenue at 10 pm, we saw bugs in kitchen, on and in furniture. Called Vacasa, spoke with answering service (very kind). She took all information, asked for email with pictures, responded that she recieved email and pics. She contacted local agent while I was on hold. No reply from agent. She then put through a ticket to Vacasa and assured us that someone would get back to us that night with alternative sleeping accomodations. No call back. We then proceeded to relatives house and slept on floor and sofa. Very disappointed that no one contacted us. I called Vacasa and asked for refund and compensation for inconvenience. Reply was refund and 25% discount on next rental! No way would we use their agency again.

Review №4

2019-04-03

I hesitate to share my review of this home on AMI as I don’t want the secret to get out! This was our second stay at Wine Down and we love this home. Well appointed interiors and outdoor spaces lend to a beautiful, comfortable home away from home. The master suite overlooks the pristine beach and gulf. Beds, bathrooms, furnishings are comfy and spacious. They maintain the property well which is often missing in rental homes. Best of all, you are 25 steps to a perfect sand beach and the lull of the ocean.

Review №5

2017-01-09

We rented Time for the Sea home at Christmas 2016 and had a blast! The rental company was easy to deal with and I liked the portal they provide you with. The home was comfortable and had a wonderful outdoor space with a heated pool and hot tub! The decor of the house was fun and beachy! Our only cons were that the kitchen could be stocked a little better (scraped up non-stick skillet, no serving dishes, no seasonings at all) and the front queen bed was super uncomfortable for the couple who stayed in there (they bought an air mattress mid-stay). Even with these things, we are already looking forward to our return!

Review №6

2018-03-20

We had rented for years with Island Vacation Rentals and been very happy. Now that Vacasa has taken over, everything has changed dramatically. As the current renter, you are not given a chance to re-book the property you are in. We went in to the office a few days after arriving and tried to re-book for 2019. We were informed that it had already been rented since they are now international. What does that have to do with it? We asked them to look for similar properties and, two weeks later, we havent heard a word from them. Trying to get in touch with them and get repairs done is near to impossible. You could wait hours, a day or a few days. As we have heard from many on Anna Maria Island, people are very disappointed and taking their business elsewhere in the future. Property owners are also looking to list their properties with other agencies. Vacasa really missed the boat when they decided not to honor the people who are currently renting the unit.

Review №7

2020-01-08

Its a wonderful company I applied to work there, they went with another direction with the choice, and as much as Id liked to have worked there I still like, and appreciate this company. I also would gladly apply again. On the note of their buisness the rentals are nice, the staff is bomb, and will do everything in their power to accommodate you for any inconvenience that may or may not arise. My boyfriend Tristan works there. He, and any one of his coworkers will be glad to help you pick the best rental for your happy trip.

Review №8

2018-07-17

This home is in a great location, short walk to the beach and close to the trolley stops as well. One of the bedrooms has a completely separate entrance and to get to the main part of the home you must go outside and up stairs. This worked for us because we have teenagers. We let them sleep upstairs and downstairs was our parent suite. The home was very clean, the kitchen had everything we needed to cook meals. The only negative to me was the outside needed a little attention. The awning over the carport was torn badly. Other than that, it was a great place for us to stay and we really enjoyed it.

Review №9

2020-06-08

We booked a vacation with multiple family members with Vacasa. Realizing the house we booked would not work for our family after all, we canceled within the 24 hour allowable time period. It has Now been over 2 weeks and we still have not received our money back that was initially paid for this trip. We have tried multiple times to get a customer service representative on the phone. Each time there’s a recording to let us know that hold times are approximately 2 hours. We held for almost 2 1/2 hours one night hoping to get it resolved. This has yet to be resolved. Very disappointed and will not be booking with this site again in the future.

Review №10

2018-06-28

This was the second time we have stayed at Sugar Plum West and we love it. There is plenty of room for a family and only steps to the ocean. And if you prefer a pool, this one is lovely. There have been several upgrades to the property recently, in very good taste too. You are also close to the center of Anna Maria for great restaurants.

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